179 itil jobs at 105 companies in San Jose, CA
2d
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Service Delivery Manager
Norcross or San Francisco or Irvine or Plano or New York City or Atlanta
OnsiteFull Time
Requires deep ITIL and IT service management knowledge, analytical and communication skills, service management tools experience, service delivery experience, enterprise IT experience, and ITIL 4 Foundation or higher.
ITIL, ITIL 4
1d
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IT Manager
Los Angeles County or Los Angeles or Sacramento or Oakland or Santa Ana or Orange or Rancho Cucamonga or Commerce or Sacramento
$9k-$13k/mo HybridFull Time
Supervises distributed IT support teams and enterprise service desk operations; requires IT infrastructure, ITIL, technical staff leadership, procurement, and resource management experience.
ITIL, Windows 11, Microsoft 365, Microsoft Excel
2mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
2mo
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Leader Global Enterprise Application
Morgan Hill, California, United States
$120k-$208k/yr OnsiteFull Time
10+ YOESenior ERP leader with 10+ years in retail/operations; strong ITIL, vendor management, and cross-functional collaboration;熟 with Oracle Fusion Cloud ERP and process automation.
ERP, Oracle Fusion Cloud ERP, ITIL
1mo
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Senior Director - Reliability Operations
San Francisco, California, United States
$237k-$320k/yr OnsiteFull Time
10+ YOE10+ years leading reliability or operations in complex environments; deep ITIL, SRE, ServiceNow, observability expertise; strong leadership, strategic planning, and cross-functional partnership skills.
ITIL, Site Reliability Engineering (SRE), ServiceNow, Mission Control, Live Sight Insights
1d
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IT Support Engineer
Palo Alto, California, United States
$116k-$135k/yr HybridFull Time
5+ YOEBachelor’s degree or equivalent, 5+ years of corporate IT support, strong customer service, Windows and Mac troubleshooting, client technology administration, ITIL/ITSM knowledge, and excellent communication.
Windows, Mac OS, Intune, Exchange, Active Directory, Office 365, Okta, Egnyte, Teams, remote desktop, Wi-Fi, LAN, video equipment, ITIL, ITSM, LinkedIn Learning, LifeLabs, BetterUp Coaching
2w
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Solution Consultant - Large Enterprise (West)
San Francisco, California, United States
$180k-$240k/yr FieldFull Time
5+ YOE5+ years enterprise presales/technical consulting experience, strong presentation and account engagement skills, experience with end-user computing, cloud migrations, ITIL and security disciplines.
Nexthink, Windows 10, O365, ITIL
4d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
19h
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IT Support Engineer
San Jose or Milpitas or Europe or Ukraine
$90k-$110k/yr OnsiteFull Time
Harmonic: Provides virtualized broadband and video delivery technology solutions.
5+ YOERequires 5+ years in IT systems administration or endpoint engineering, Intune, identity and Active Directory administration, Zoom, endpoint security, PowerShell or Graph API, ABM, and ITIL familiarity.
Microsoft Intune, macOS, Windows, Active Directory, Entra ID, Zoom, Cortex XDR, OpenText, PowerShell, Microsoft Graph API, Apple Business Manager (ABM), ITIL
4w
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Principal Customer Success Engineer
San Mateo, California, United States
$150k-$185k/yr HybridFull Time
5+ YOE5+ years in customer success/solutions engineering or related role; workshop and executive engagement experience; ITIL knowledge (certification preferred); cross-functional collaboration; travel up to 30%.
ITIL
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
3d
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Service Lead (5448C) Berkeley IT, #88185
Berkeley, California, United States
$87k-$114k/yr HybridFull Time
Advanced business systems analysis, requirements gathering, process mapping, IT service management, stakeholder communication, and technical solution development; bachelor's degree or equivalent experience; ITIL certification or equivalent training.
DocuSign, ArcGIS, SaaS, BearGPT, Premium AI, Qualtrics, Perceptive Content, ITIL, ITSM, Request for Proposals (RFP)
1mo
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VP – IT Operations
Emeryville, California, United States
$220k-$250k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in IT infrastructure/operations, 5+ years senior leadership, experience with hybrid cloud (AWS/Azure/GCP), SRE, ITSM/ITIL, vendor management, budgeting and retail technology (POS) preferred.
AWS, Azure, GCP, POS, SRE, ITSM, ITIL
1mo
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Sr. Production Engineer
San Jose or California
$119k-$170k/yr HybridFull Time
3+ YOE3+ years managing reliability and scalability for large production services; expertise in Python/Go/C/C++, Linux/RHEL, networking, incident management, and ITIL; experience with public cloud and observability preferred.
AWS, GCP, bare-metal, Python, Go, C/C++, Prometheus, Grafana, OpenTelemetry, Ansible, Terraform, Helm, Temporal, HAProxy, BGP, GRE, IPSec, Linux, RHEL, ITIL
5d
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CIS SERVICE DELIVERY MANAGEMENT-CIS OPERATION MANAGEMENT
Pune or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
10+ YOE5+ MgmtBachelor's degree in computer science, information technology, or related field; 15 years of experience preferred, including 5 years in leadership. Requires ITIL/ITSM, cloud operations, service platforms, and automation expertise.
AWS, Azure, GCP, ServiceNow, Jira Service Management, Python, PowerShell, Ansible, ITIL, ITSM, SLAs, OLAs
3d
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Network Engineer
Oakland or Los Angeles
$120k-$130k/yr OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5–7 years in network support or administration; knowledge of TCP/IP, switching, routing, cloud networking, security, documentation, and ITIL; U.S. citizenship required for government projects.
TCP/IP, UDP, DNS, DHCP, VLAN, STP, LACP, PoE, VPN, SD-WAN, Python, PowerShell, Ansible, Terraform, AWS, Azure, Dell, HPE, Palo Alto, Cisco, Aruba, NetBox, Cacti, SolarWinds, Catalyst Center, Panorama, Aruba Central, ITIL
1mo
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Senior IT Change Management Specialist
San Carlos, California, United States
$153k-$178k/yr HybridFull Time
8+ YOEBachelor's in IT/Business/Quality, 8+ years in IT change/project management, strong ITIL and GxP knowledge (21 CFR Part 11), change governance, data analysis, stakeholder coordination, and validation/compliance support.
ITIL, Smartsheet, Microsoft Excel, Microsoft Word, Freshservice, Computer System Validation (CSV), Computer Software Assurance (CSA)
1mo
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Network Security Administrator
San Francisco, California, United States
RemoteFull Time
3+ YOE3+ years in network services or security; knowledge of firewalls, VPN, DDI, NAC, CASB, SASE, IDS/IPS, network protocols, Cisco; experience with Datadog, Panorama, or Firemon; ITIL familiarity; relevant certifications preferred.
Firewalls, DDI (DNS, DHCP and IP Address Management), VPN, Network Access Control, Web Filtering, CASB, SASE, Intrusion Detection/Prevention, Network Packet Broker, Network Traffic Visibility, Datadog, Panorama, Firemon, Cisco Routing and Switching, Juniper Routing and Switching, VMware, Hyper-V, Python, PowerShell, AWS, Azure, Google Cloud Platform, ITIL
1mo
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IT Manager II
Dublin, California, United States
$134k-$229k/yr HybridFull Time
8+ YOE4+ Mgmt8+ years supporting enterprise networks and telecom, 4+ years leadership, bachelor's in IT/CS or equivalent experience, expertise with Cisco/Aruba, SD-WAN, VoIP/SIP, Python automation, Microsoft 365/Teams, and ITIL processes.
Python, Microsoft 365, Microsoft Teams, Cisco, Aruba, SD-WAN, VoIP, SIP, ITIL
2w
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Director, NA L3 Customer Support
Campbell or North America
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years in enterprise technical support or product implementation with 5+ years in leadership; deep PLM,SaaS,and hybrid cloud/on-premise expertise; ITIL/DevOps experience; strong leadership, RCA and escalation management skills.
PLM, SaaS, ITIL, DevOps
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