Titan Technologies: Provides IT solutions and services to government agencies.
8+ YOE3+ Mgmt8+ years IT experience with 5+ years hands-on ServiceNow and 3+ years as a technical lead; experience across ITSM and additional ServiceNow modules, integrations (REST/SOAP), Flow Designer, Agile delivery, and client-facing consulting.
ServiceNow, ITSM, CMDB, CSM, Service Portal, Virtual Agent, Performance Analytics, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, REST APIs, SOAP, IntegrationHub, MID Servers, import sets, ETL, Now Assist, Predictive Intelligence, AI Search, Service Mapping, Discovery, Event Management, ITOM, CSDM, HAM, SAM, SPM, HRSD, SecOps, Agile