242 itil jobs at 158 companies in Florida
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ServiceNow Administrator
Miami, Florida, United States
OnsiteFull Time
Experience as a ServiceNow Administrator; knowledge of ServiceNow, scripting, ITIL; bachelor's in IT or related field; strong communication.
ServiceNow, JavaScript, Glide API, REST, SOAP, ITIL
1w
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr RemoteFull Time
1+ YOEProvide Tier I/II help desk support; 1–3+ years help desk experience; HS diploma/GED or bachelor's; knowledge of Windows, macOS, cloud tools, ITIL and Agile; CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop certs preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS, ITIL, Agile
2mo
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AMS Service Delivery Manager (Miramar, FL, US, 33027)
Miramar, Florida, United States
OnsiteFull Time
8+ YOELeads AMS support, SAP/S4HANA, ITIL/ITSM, ServiceNow, cloud/hybrid operations, and vendor management.
SAP ECC, SAP S/4HANA, SAP Fiori, CDS, SAP Cloud ALM, Solution Manager, HQPC, ServiceNow, ITIL, Agile, DevOps, AIOps
2w
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Incident Manager (Global Incident Management) - Assistant Vice President
Jacksonville, Florida, United States
$78k-$121k/yr HybridFull Time
Advanced experience managing major IT incident teams, strong stakeholder engagement, ITIL knowledge, leadership, and senior communication skills.
ITIL
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Production Support Engineer - Security & Infrastructure (Cary)
Cary or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
HybridContract
Experience supporting endpoint security and infrastructure (MDE), PowerShell scripting, Ansible, Linux, and GCP; familiarity with ITIL and production incident management.
Microsoft Defender for Endpoint (MDE), PowerShell, dbrun scripts, Ansible, Linux, Google Cloud Platform (GCP), ITIL, Python, Bash
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
5+ YOELead a technical help desk with ITIL, ticketing systems (JIRA/ServiceNow), CAC/SAML, SSO/MFA, SLA management, and remote support.
ITIL, ServiceNow, JIRA, CAC, Single Sign-On, Multi-Factor Authentication, IT service management
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Lead Cyber Security Engineer
Nevada or New Jersey or Michigan or Texas or Florida or Massachusetts or Maryland or Mississippi
$102k-$136k/yr RemoteFull Time
3+ YOE3+ years IT experience building, deploying, and optimizing cybersecurity tools; strong troubleshooting, ITIL knowledge, KPI development, and cross‑functional communication skills.
ITIL
1w
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Head of Technology Infrastructure & Operations
New York or Boston or Raleigh or Boca Raton
$240k-$260k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree, 10+ years infrastructure experience, 5+ years senior leadership, cloud and cybersecurity expertise, ITIL/operational frameworks, vendor and budget management.
AWS, Azure, GCP, DevOps, ITIL, Agile, AI/ML
3mo
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Technology Operational Risk Management Director - Executive Director
Jersey City or Tampa or Plano
$185k-$285k/yr OnsiteFull Time
10+ YOE10+ years of senior IT leadership; ability to influence executives; experience with cloud architectures; strong vendor management; ITSM/ITIL; resiliency and observability; excellent communication.
Jira, Jenkins, Artifactory, ITIL, Cloud platforms
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Field Services IT Tech Lead - Southeast Region (Tampa, FL, US, 33647)
Tampa or Georgia or South Carolina or Alabama or Tennessee or Florida
RemoteFull Time
5+ YOE5+ years IT experience with hospitality and point-of-sale technologies, ITIL knowledge, ServiceNow experience, strong analysis, communication and project management skills, and ability to travel up to 60%.
ServiceNow, IT Service Management (ITSM), ITIL
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Senior Solutions Architect - Managed Services
St Cloud or Minnetonka or Fargo or Aberdeen or Sioux Falls or Bondurant or Omaha or United States or Delaware or Florida or Iowa or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or Maine or Nebraska or North Dakota or New Jersey or Pennsylvania or Rhode Island or South Dakota or Texas or Wisconsin
$119k-$191k/yr RemoteFull Time
7+ YOE7+ years in IT infrastructure/managed services or solutions architecture (or equivalent). Bachelor's degree preferred. Microsoft certs and ITIL preferred. Valid driver’s license and proof of insurance required.
Microsoft 365, Intune, Entra ID, Azure, Windows Server, VMware, Hyper-V, ConnectWise, ServiceNow, HaloPSA, NinjaOne, ITIL, ITSM, RMM
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Senior Incident Management Practice Engineer
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York or Nashville or Boston or Texas
$89k-$121k/yr RemoteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years in IT operations/DevOps/incident management, ServiceNow and ITIL 4 familiarity, experience with AIOps/automation, observability, and cross-team process integration.
ServiceNow, AIOps, ITIL 4
4w
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IT SYSTEMS ANALYST I
Plantation, Florida, United States
$72k-$135k/yr OnsiteFull Time
5+ YOEKnowledge of SQL/SRSS, C#, Microsoft Active Directory, ITSM/helpdesk, ITIL Foundation (obtain within 1 year); bachelor's in IT preferred; ability to handle CJIS-protected information.
SQL, SQL Report Services (SRSS), C#, Microsoft Active Directory, Microsoft Azure, Amazon Web Services (AWS), Python, PowerShell, Linux, IT Service Management (ITSM)
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
1mo
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SCRUM MASTER L1
Jacksonville, Florida, United States
$60k-$135k/yr OnsiteFull Time
3+ YOE3+ years leading Problem Management within ITSM; strong ITIL knowledge, RCA (5 Whys), Splunk and ServiceNow/Remedy familiarity, analytical, leadership, and stakeholder communication skills.
ITIL Framework, Splunk, ServiceNow, BMC Remedy, Microsoft tools
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Manager, IT Support Services
Miami, Florida, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in IT or related, 5+ years IT support/service experience with 3+ years supervisory experience, healthcare IT familiarity, HIPAA knowledge, strong communication skills; ITIL certification and EHR experience preferred.
Electronic Health Record (EHR), ITIL
2mo
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Senior Citrix Engineer
Culpeper or Miami or Los Angeles
HybridFull Time
10+ YOEMust hold Security+ and Secret clearance, Citrix certification or equivalent, 10+ years supporting Citrix (XenApp/XenDesktop), experience with PVS/MCS, NetScaler, ITIL processes, and MS operating systems.
Citrix, NetScaler, PVS, MCS, Director, Insight, Studio, XenApp, XenDesktop, Web Interface, Citrix Secure Gateway, ITIL, MS Operating System
3w
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Application Release Manager
Miami Lakes, Florida, United States
HybridFull Time
7+ YOE7+ years release management experience, strong ITIL/change management knowledge, CAB governance experience, QA/UAT coordination, deployment and rollback planning, bachelor's degree or equivalent experience.
ITIL, CI/CD
2w
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Principal Enterprise Architect
Tampa, Florida, United States
OnsiteFull Time
12+ YOEBachelor's in CS/Engineering or equivalent; 12+ years in IT with 7+ years in enterprise/solution architecture; cloud, networking, platform expertise; strong executive communication; TOGAF/AWS/Azure/ITIL preferred.
AI, AWS, Azure, TOGAF, ITIL
3w
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IT Project Manager, Infrastructure
Fort Lauderdale, Florida, United States
HybridFull Time
5+ YOE5+ years managing IT infrastructure or enterprise technology projects; strong infrastructure, cloud, cybersecurity, networking, and IT operations knowledge; proficiency with Monday.com; working knowledge of ITIL; strong stakeholder and communication skills.
Monday.com, AWS, Microsoft Azure, Google Cloud Platform, Cisco, SD-WAN, ITIL, NIST CSF, CIS Controls, ISO 27001, SOC 2, PCI DSS
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