17 itsm analyst jobs at 15 companies in Los Angeles, CA
1mo
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ITSM Lead Analyst/Programmer
Long Beach, California, United States
$87k-$127k/yr HybridFull Time
5+ YOEBachelor's or equivalent and 5+ years supporting ITSM applications and application development; ServiceNow experience; RDBMS, web, and integration skills; strong documentation and communication.
ServiceNow, Remedy, Oracle, Microsoft SQL Server, MySQL, UNIX, Windows, HTML, CSS, JavaScript, C#, .Net, ASPX, XML, CGI, APIs, SharePoint, WordPress, PROSCI ADKAR, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, RSS, Java
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
1mo
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User Access Management Analyst
Newport Beach, California, United States
$45-$55/hr HybridFull Time
1+ YOE1-5 years information security experience with IAM, directory services and ITSM; perform user provisioning/deprovisioning, access reviews, audits, and automation; strong analytical and stakeholder collaboration skills.
Microsoft Active Directory, Microsoft Entra ID, ServiceNow, CyberArk, SailPoint, PowerShell, ITSM
1w
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Business Systems Analyst II
City of Industry, California, United States
$126k-$142k/yr OnsiteFull Time
2+ YOEBachelor's degree in business or technology, 2+ years as a lead business systems analyst, D365 F&O ERP manufacturing experience, requirements gathering, system design, support, and user training.
Microsoft Dynamics 365 Finance & Operations, Microsoft Power BI, Microsoft Power Apps, Microsoft Office, Microsoft Project, Microsoft Dynamics 365 Customer Engagement, C#, SQL, DevOps, Microsoft AX, CRM, ITIL, PMBOK, PMI-PBA
1w
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Business Systems Analyst II
City of Industry, California, United States
$126k-$142k/yr OnsiteFull Time
2+ YOEBachelor's degree in business or technology and 2+ years as a lead business systems analyst or equivalent. Requires D365 F&O ERP manufacturing experience, requirements gathering, system design, support, and training.
Microsoft Dynamics 365 Finance & Operations, Microsoft Power BI, Microsoft Power Apps, Microsoft Office Suite, Microsoft Project, Microsoft Dynamics 365 Customer Engagement, C#, .NET, SQL, DevOps, Microsoft Dynamics AX, CRM, ITIL, PMBOK, PMI-PBA
1mo
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Supervising Systems Analyst - Business Services
Whittier, California, United States
$13k-$16k/mo OnsiteFull Time
5+ YOE1+ MgmtBachelor's in computer science or related, valid California Class C driver, status as Senior Systems Analyst or 5 years systems analysis including 1 year supervisory (master's may substitute), knowledge of PMBOK, ITIL, CI/CD and SDLC, project management and business analysis skills.
PMBOK, ITIL, CI/CD, SDLC
2mo
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Technical Support Analyst
Beverly Hills, California, United States
$18-$30/hr HybridFull Time
3+ YOEAssociate's degree or equivalent, 3+ years end-user technical support, experience with Windows 10/11, Microsoft 365, Active Directory, ITSM tools, remote support, and occasional overnight travel; relevant IT certifications preferred.
ServiceNow, BMC, Salesforce, Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Microsoft Teams, Microsoft Office, Microsoft Active Directory, Microsoft Exchange, Intune, SCCM, VPN, RDP, ActiveSync, Adobe Products, Internet Browsers, GDS software, LinkedIn Learning
4h
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Systems Analyst
Burbank, California, United States
$120k/yr OnsiteFull Time
10+ YOEBachelor's degree in IT or related field plus 10 years' related experience, or 8 years' experience with qualified certifications. Requires California driver's license and airport security clearance.
Genetec Security System, VMware, SAN, NAS, BMC Track-It!, SolarWinds, Barracuda XDR, SentinelOne, RMM, Microsoft 365, Adobe, ITIL, PMP, ERP, EAM, BAS, BHS, CUPPS, CUSS, DCMS, EVIDS, PAS, RMS, PARCS, ACS, WIFI
2mo
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Senior IT Analyst - Studio Infrastructure
Hollywood or Sunset Glenoaks or New York City
$39-$52/hr OnsiteFull Time
4+ YOEMinimum 4 years IT infrastructure/network experience, bachelor’s or equivalent, strong networking (TCP/IP, VLANs, firewalls), Microsoft 365/Azure AD administration, Windows Server and PowerShell, AV and conferencing support, project coordination, and ITSM/ITIL familiarity.
Microsoft Azure AD, Microsoft Entra ID, Microsoft 365, Windows Server, Active Directory, PowerShell, Intune, ServiceNow, Zoom Rooms, Teams Rooms, RingCentral, Mitel, Cisco Meraki, Palo Alto, Fortinet, Hyper-V, VMware, Azure IaaS, SharePoint, Proofpoint, Abnormal, Box, Dropbox, Dell Technologies, Cisco Systems, EDR, BitLocker
2w
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IT Service Analyst II
Encino, California, United States
$65k-$70k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, associates degree in IT or equivalent, experience with Microsoft 365 products, Windows 10/11, CompTIA A+ or Network+ or Microsoft Azure, ITIL basics, ability to lift 50 lbs, strong communication and troubleshooting skills.
CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy, SurePrep, Microsoft Teams, Microsoft 365, OneDrive, SharePoint, Outlook, Windows 10, Windows 11, Microsoft Azure, CompTIA A+, CompTIA Network+, ITSM, ITAM
2mo
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Senior IT GRC Analyst
Hillsboro or Irvine or Phoenix or Tacoma or Utah or San Diego or Denver or Liberty Lake or Los Angeles or Las Vegas or Seattle
$80k-$165k/yr OnsiteFull Time
7+ YOE7+ years in information security/IT audit/operations; ServiceNow IRM/GRC experience; knowledge of NIST, FFIEC, CIS, ITIL, COBIT; familiarity with PCI DSS, GLBA, HIPAA; bachelor’s preferred.
ServiceNow IRM/GRC, NIST CSF, FFIEC, CIS, ITIL, COBIT, ISO 27002, NIST 800, PCI DSS, GLBA, HIPAA, Cybersecurity Assessment Tool (CAT)
1d
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IT Support Analyst I
Valencia or Burbank
$35-$38/hr OnsiteFull Time
Requires 2+ years in help desk or customer-facing IT support, networking knowledge, communication and problem-solving skills. Bachelor's degree preferred; ITIL 4 and Microsoft 365 certifications preferred.
Freshservice, Identity and Access Management (IAM), Active Directory, Entra, MDM, Microsoft 365, DNS, DHCP, ITIL
2w
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Sr Client Services Analyst
Burbank, California, United States
$39-$47/hr OnsiteFull Time
5+ YOEBachelor's degree in IT or 5+ years in a relevant discipline, plus 5+ years in help desk or senior desktop support and 3+ years at the senior client services level.
Active Directory, Privileged Access Management, SCCM, Windows 10, Windows 11, ITSM, Data Encryption, TCP/IP, VOIP, Microsoft Office, Patch Management, VPN, IT Remote Tools
5d
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Solutions Desk Analyst / DC Specialist
Corona, California, United States
$21-$26/hr OnsiteFull Time
Technical support experience with hardware, software, networking, ticket management, warehouse or order management systems, and customer service; IT degree and technical certification preferred.
Dematic, Web/Platform, ADP, Windows, Mac, Linux, ITSM, WMS/OMS, A+, MCP, MCSE, MCSA, LAN, WAN, POS, PC
2w
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Attack Surface Management, Lead Analyst
Los Angeles, California, United States
$162k-$201k/yr RemoteFull Time
5+ YOE5+ years ASM/vulnerability management experience, knowledge of security frameworks and cloud-native practices, ability to build and operate vulnerability programs, strong communication and project management skills.
AWS, Azure, MITRE ATT&CK, NIST Cybersecurity Framework (NIST CSF), ISO/IEC 27001, OWASP Top Ten, CIS Controls, COBIT, SANS Critical Security Controls, PCI DSS, NIST SP 800-53, ITIL
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
2mo
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Epic Certified Willow Pharmacy Applications Manager 6355647
Chicago or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$90-$95/hr OnsiteFull Time
4+ YOEMinimum 4 years as an Epic Willow analyst, Willow Ambulatory Epic certification required (Inpatient preferred). Manage pharmacy workflows, Omnicell and e-prescribing support, FDB load, ServiceNow/ITIL documentation, stakeholder liaison, offshore coordination, HIPAA compliance, and on-call rotations.
Epic, Willow Inpatient, Willow Ambulatory, Omnicell, FDB, Surescripts, ServiceNow, ITIL
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