2w
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ITSM Lead Analyst/Programmer
Long Beach, California, United States
$87k-$127k/yr HybridFull Time
5+ YOEBachelor's or equivalent and 5+ years supporting ITSM applications and application development; ServiceNow experience; RDBMS, web, and integration skills; strong documentation and communication.
ServiceNow, Remedy, Oracle, Microsoft SQL Server, MySQL, UNIX, Windows, HTML, CSS, JavaScript, C#, .Net, ASPX, XML, CGI, APIs, SharePoint, WordPress, PROSCI ADKAR, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, RSS, Java
2d
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ITSM Operations Analyst
Washington, District of Columbia, United States
$54k-$120k/yr RemoteFull Time
Bachelor's degree, experience supporting project/program management, ability to track timelines/risks, strong communication and documentation, work with technical and non-technical stakeholders.
M365
1mo
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ITSM Entitlement Analyst - United States
United States
RemoteFull Time
5+ YOEU.S. citizen able to obtain Public Trust, 5+ years in business analysis/IT asset management/software licensing, experience with vendor onboarding and entitlement tracking, strong analytical and reporting skills, Bachelor's or equivalent experience.
Microsoft Excel
1w
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ITSM ServiceNow Analyst Manager
Washington, District of Columbia, United States
$143k-$173k/yr HybridFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years related experience with ServiceNow and ITSM, supervisory experience, ITIL V3 Foundation, ServiceNow technical certification, bachelor\u0002s or equivalent, US citizenship required.
ServiceNow, ITSM, ITBM, SAM, Sec, ITOM
2w
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Business Analyst (Mainframe & ITSM)
McLean, Virginia, United States
$130k-$160k/yr OnsiteFull Time
8+ YOE8+ years experience in business analysis and ITSM with mainframe knowledge (COBOL,JCL,DB2,CICS); skills in requirements gathering, BRD/FRD, user stories, UAT, ITSM ticket triage, RCA, stakeholder management.
COBOL, JCL, DB2, VSAM, CICS, IMS, ServiceNow, Remedy, Jira, Confluence, HP ALM, Quality Center, Microsoft Excel, Microsoft Visio
1w
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ITSM ServiceNow Analyst Manager
Washington, District of Columbia, United States
$143k-$173k/yr HybridFull Time
5+ YOE5+ years related experience, bachelor's degree or equivalent, ITIL V3 Foundation and ServiceNow technical certification required, experience with ITSM/ITIL, NIST and ATO, supervisory experience, strong communication and analytical skills.
ServiceNow
4w
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Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)
Menomonee Falls, Wisconsin, United States
OnsiteFull Time
3+ YOE3+ years application support experience, knowledge of ITSM frameworks, ServiceNow, support for custom .NET and Microsoft Azure apps; Oracle Fusion Cloud ERP, SQL, Postman/API experience preferred; strong communication and analytical skills; U.S. work authorization required.
ITSM, ServiceNow, custom .NET, Microsoft Azure, Oracle Fusion Cloud ERP, SAP Hybris, SQL, Postman, API
1mo
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ServiceNow Business Analyst
Westerville, Ohio, United States
OnsiteFull Time
3+ YOE3-5 years as a Business Analyst focusing on ServiceNow; strong knowledge of SPM/ITSM modules; Agile experience; strong communication and analytical skills.
ServiceNow, ITSM, SPM
2mo
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Service Now Business Analyst
Not Specified, Not Specified, United States
HybridFull Time
8+ YOESenior Business Analyst with 8+ years in enterprise ServiceNow ITAM/ITSM, strong stakeholder engagement, and experience translating business needs into scalable ServiceNow solutions.
ServiceNow, ITAM, ITSM, Dashboarding
1mo
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Major Incident Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
5+ YOE5+ years in technical application/analyst or development roles, experience with major incident management and ITSM, ITIL certification preferred, BS/BA or equivalent experience accepted, willing to join 24x7 on-call rotation.
ITSM, ITIL, Microsoft Teams
1w
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Systems Analyst
Hurlburt Field, Florida, United States
OnsiteFull Time
3+ YOEActive DoD Secret clearance, 3+ years relevant IT/ITSM experience or bachelor's in technical discipline, certifications such as A+, Security+, Cloud+, or ITIL, and strong written/verbal communication.
ITSM, ITIL, RMF, agile
2d
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Infrastructure Analyst
Faribault or Troy or Houston or Merrimack or Burnsville or Murfreesboro or Waukesha or Charlotte or Mayfield or Loveland or Montreal
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ years infrastructure support experience with Windows and iOS, Entra ID/Office 365 administration, workstation imaging, hardware repair, ticketing/ITSM familiarity, and strong customer service skills.
M365, Entra ID, Office 365, Windows, iOS, ITSM
1mo
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Business Intelligence Analyst
Hill Air Force Base, Utah, United States
$130k-$140k/yr OnsiteFull Time
5+ YOEBachelor's in relevant field, 5+ years BI/ITSM analytics experience, proficiency with Power BI/Tableau, SQL and ETL, experience with CMDB/ITSM processes, ability to obtain Secret clearance and pass background/drug screen; U.S. citizenship required.
Power BI, Tableau, SQL, ETL, CMDB, ITSM, CRMDb, RMF
3mo
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Incident Management Analyst
United States
HybridFull Time
2+ YOEExperience designing incident and problem management; ITSM ticketing; ServiceNow; strong communication and analytical skills.
ServiceNow, IT Service Management, MS Office
1mo
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Analyst (Support & Operations) (128585)
United States
OnsiteFull Time
Customer-focused service desk role requiring strong communication, troubleshooting, IT knowledge (ITSM useful), time management, remote support and chat/email skills, and ability to adapt and work under pressure.
Remote support, instant messaging, e-mail, chat, ITSM
3mo
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Willow Analyst
United States
RemoteFull Time
3+ YOEEpic Willow Analyst with 3-5+ years of hands-on Willow experience; Willow certification required; focus on inpatient or ambulatory workflows; strong communication and ITIL familiarity.
Epic Willow, ITIL
2mo
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ServiceNow Business Analyst
Tampa, Florida, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow or similar implementation; BS in CS/IT/Business; SDLC; ServiceNow modules (GRC, SPM, ITSM); Agile; TS clearance.
ServiceNow, GRC, SPM, ITSM, App Engine, Scoped Apps, Agile tools
1w
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IT Systems Analyst II
Houston, Texas, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years IT analyst experience in multi-site enterprise; hands-on Microsoft Entra/Active Directory and Microsoft 365 administration; EDR, RMM, networking, and ITSM tool experience; strong troubleshooting and documentation skills.
Microsoft Entra, Microsoft 365, Exchange Online, Huntress, SentinelOne, Microsoft Defender for Office 365, NinjaOne, SonicWall, Cambium, HaloITSM, Hudu, Abnormal, Defender ATP, IRONSCALES, 3CX, Microsoft Azure
2mo
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Analyst (NEX)
Benicia, California, United States
HybridFull Time
Strong knowledge of iOS, Windows OS, networking basics, ITSM tools; excellent communication and customer service; able to work independently and manage multiple priorities.
ServiceNow, Teams, M365, Windows 11, iOS, Active Directory
2w
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IT Analyst, Infrastructure & Operations
New York, New York, United States
$80k-$90k/yr HybridFull Time
3+ YOE3-5 years IT support experience, familiarity with IT infrastructure, ITSM ticketing, Windows, Microsoft 365, Active Directory; strong troubleshooting and communication skills; bachelor’s degree or equivalent experience.
Microsoft 365, Active Directory, Azure, IT service management (ITSM), Windows
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