421 itsm jobs at 256 companies in California
4d
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ITSM Coordinator
United States or Washington or Oregon or California or Nevada or Idaho or Utah or Arizona or Montana or Wyoming or Colorado or New Mexico or Alaska or Hawaii
RemoteFull Time
2+ YOERequires 2–4 years of customer service experience, strong communication and organization skills, ticket triage experience preferred, 50 WPM typing, and prolonged computer use.
Microsoft Teams
1mo
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ITSM Lead Analyst/Programmer
Long Beach, California, United States
$87k-$127k/yr HybridFull Time
5+ YOEBachelor's or equivalent and 5+ years supporting ITSM applications and application development; ServiceNow experience; RDBMS, web, and integration skills; strong documentation and communication.
ServiceNow, Remedy, Oracle, Microsoft SQL Server, MySQL, UNIX, Windows, HTML, CSS, JavaScript, C#, .Net, ASPX, XML, CGI, APIs, SharePoint, WordPress, PROSCI ADKAR, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, RSS, Java
3w
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Senior Engineer, ITSM & Knowledge Lead
Woodland Hills, California, United States
OnsiteFull Time
Strong stakeholder management, ITIL/ITSM knowledge, ServiceNow experience, knowledge management governance, backlog and KPI ownership, and global cross-timezone coordination.
ServiceNow, ITSM, ITIL
3w
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ServiceNow ITSM Senior Developer
Oakland, California, United States
$120k-$160k/yr OnsiteFull Time
6+ YOE6+ years ServiceNow ITSM development experience, ServiceNow CSA required, strong JavaScript/Jelly/HTML/CSS skills, integration and API experience, SQL/LDAP knowledge, Agile familiarity.
ServiceNow, JavaScript, Jelly, XML, HTML, CSS, SQL, LDAP, Oracle, MySQL, APIs, Web Services
1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - San Francisco, US
San Francisco or United States
$200/hr RemoteContract
Director-level IT/technology experience with hands-on use and decision-making for ITSM/ESM platforms (e.g., ServiceNow, Jira Service Management); strong analytical and written communication skills; PayPal account for payments.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira, PayPal
1mo
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ServiceNow - ServiceNow IT Service Management (ITSM) - Senior -Tech Cons - Open Location (Chicago, IL, US, 60606)
Chicago or United States or New York City or Washington or California
$103k-$188k/yr HybridFull Time
2+ YOEBachelor's degree required; 2-4 years ServiceNow ITSM project experience (3+ years Big 4 consulting preferred). ServiceNow CSA/CAD and ServiceNow Implementation Specialist - ITSM required, ability to lead teams, travel, and strong communication skills.
ServiceNow, Now Assist, Virtual Agent, Predictive Intelligence, AI Search, AI Agents, AI Control Tower, Agentic, CMDB, IT Operations Management (ITOM), Performance Analytics
2mo
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10037 - Sr. Manager, IT Service Management
Irvine, California, United States
$145k-$160k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years IT experience with 5+ years in ITSM leadership; ITIL v4 certification; ServiceNow or equivalent ITSM tool experience; Bachelor's degree or equivalent; strong leadership and communication skills.
ServiceNow, ITSM tools
3mo
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IT Specialist (PLCYPLN)
Seaside or Alexandria
$122k-$173k/yr OnsiteFull Time
1+ YOEITIL, ITSM, data analytics, and strong communication; experience in cross-functional teams and project management.
ITIL, ServiceNow, Data Analytics
3mo
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IT Service Delivery Analyst II (Test)
Mojave, California, United States
$35-$40/hr OnsiteFull Time
4+ YOE4+ years enterprise IT support; strong troubleshooting across endpoints, identity, and networks; experience with ITSM; multi-domain troubleshooting.
Windows, macOS, Linux, IT service management, Networking
2mo
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Senior Network Systems Engineer
El Segundo or Colorado Springs
$147k-$250k/yr HybridFull Time
10+ YOEActive TS with SCI eligibility; extensive WAN architecture, ITSM, and DoD acquisition experience; 10+ years in space systems programs.
WAN architecture, ITSM, Acquisition documentation tools
2w
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Senior ServiceNow Developer
Sunnyvale, California, United States
$100k-$140k/yr OnsiteFull Time
8+ YOERequires 8+ years of ServiceNow development experience with expertise in ITSM, CSM, HRSD, custom applications, integrations, technical leadership, and platform administration.
ServiceNow, ServiceNow ITSM, ServiceNow CSM, ServiceNow ITAM-HAM, ServiceNow ITAM-SAM, ServiceNow ITOM-Discovery, ServiceNow ITOM-ServiceMapping, App Engine Studio, ServiceNow App Engine, Flow Designer, Integration Hub, REST APIs, SOAP Web Services, MID Server, JDBC, SFTP, OAuth, JWT, Microsoft Teams, Azure AD, Workday, SAP, Salesforce, Jira
1w
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Application Support Engineer
Santa Clara, California, United States
$100k-$120k/yr OnsiteFull Time
3+ YOEBachelor's degree in a technical field, 3+ years application/IT support experience, SQL and ticketing platform experience, ITSM knowledge, troubleshooting and leadership skills.
SQL, ticketing platforms, ITSM
2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
3w
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Technology Services / IT Support Analyst
Rancho Mirage, California, United States
$31-$45/hr OnsiteFull Time
3+ YOEAssociates in a technical field or equivalent, 3 years technical support, strong customer service, multi-level technical and analytical skills, experience with an ITSM tool.
ITSM
2w
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Sr. ServiceNow Solution Architect
San Francisco or United States
$130k-$150k/yr RemoteFull Time
5+ YOE5+ years consulting experience, 4+ years ServiceNow architecture, ServiceNow CSA/CAD/CIS-ITSM required, experience with integrations, governance, and stakeholder engagement.
ServiceNow, ITOM, SecOps, ITAM, Strategic Portfolio Management, Customer Service Management, HR Service Delivery, APIs, web services, ITIL, TOGAF, Agile
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
3mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
2mo
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Incident Manager, Junior
Remote, California, United States
RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
1+ YOEBachelor’s or related experience; 1–3 years IT operations/ITSM; ServiceNow experience; ITIL knowledge; ability to work under pressure; current secret security clearance.
ServiceNow, ITIL
1mo
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Founding Strategic Solutions Architect
San Francisco or New York
$300k/yr OnsiteFull Time
Serval: AI platform for automating IT and enterprise service workflows.
10+ YOE10+ years pre-sales/solutions architecture experience, technical credibility with CIOs and security teams, expertise with identity, ITSM, integrations, APIs, and strong communication and ownership.
Okta, Entra, SCIM, ITSM, APIs, MDM, HRIS
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