1w
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ITSM Administrator
Sacramento County, California, United States
$7k-$11k/mo HybridFull Time
Administer and maintain ITSM systems, manage asset inventory and lifecycle, design workflows and business rules, troubleshoot production issues, create technical documentation and complex reports, collaborate on SQL/Exchange matters.
ITSM, SQL Server, SQL, Microsoft Exchange, Crystal Reports, Helix Dashboards
1mo
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ITSM Consultant V
Greensboro, North Carolina, United States
OnsiteFull Time
8+ YOELeads ITSM process implementation, 8+ years IT experience including 4+ years implementing/supporting ITSM, 4+ years in leadership with process/service teams, Bachelor's in CIS or Business (or equivalent experience).
ITSM
1w
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ITSM Administrator
Dallas, Texas, United States
OnsiteFull Time
5+ YOE5+ years ITSM experience, strong Ivanti Neurons or other ITSM administration, CMDB and SQL knowledge, project management and engineering/development experience, and understanding of ITIL and SDLC.
Ivanti Neurons, SQL, CMDB
3mo
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ITSM Workflow Engineer
New York City, New York, United States
$140k-$160k/yr HybridFull Time
5+ YOE5–8 years ITSM/IT operations; 3+ years ServiceNow development; automation, AI in IT operations; observability integration; core ITSM modules.
ServiceNow, Flow Designer, Scripting, IntegrationHub, ATF, DevOps, CMDB, predictive intelligence, Now Assist, AI/ML
2d
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ITSM Practice Lead, Consulting Engagement
Dallas, Texas, United States
OnsiteContract
10+ YOE10+ years ITSM experience with 5+ years consulting/SI delivery; deep ServiceNow ITSM, CMDB and service catalog expertise; ITIL v4 required; strong communication and program-building skills.
ServiceNow, CMDB
2mo
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ServiceNow ITSM Developer
United States
RemoteFull Time
7+ YOESeven plus years of ServiceNow ITSM experience, active Secret clearance, strong development/scripting, production support, ITIL knowledge.
ServiceNow, Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, SAP
2w
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ITIL/ITSM Coordinator
Chicago, Illinois, United States
OnsiteFull Time
5+ YOE5+ years in IT operations/service management; incident, problem, change and release coordination; strong ITIL knowledge; experience with ServiceNow and enterprise environments; stakeholder communication and major-incident handling.
ServiceNow, AWS, Azure, GCP, CI-CD, ITIL
2mo
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ITSM Platform Engineering Manager
Temple, Texas, United States
HybridFull Time
7+ YOE2+ MgmtLead a hands-on ITSM platform engineering team and own Atlassian ITSM ecosystem modernization.
Jira Service Management, Jira Software, Confluence, Assets/Insight, automation, APIs Groovy, Python, REST, DevOps toolchains
1mo
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ServiceNow ITSM Specialist
Carmel, Indiana, United States
$100k-$125k/yr OnsiteFull Time
Deep ServiceNow expertise (ITSM, Flow Designer), automation and orchestration experience, integration skills (APIs/web services), scripting (PowerShell, Bash, Python), familiarity with ServiceNow AI features; bachelor's in a technical field preferred.
ServiceNow, Flow Designer, Now Assist, Agentic AI, predictive intelligence, document intelligence, Splunk, Tripwire, PowerShell, Bash, Python
2w
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ITSM Lead Analyst/Programmer
Long Beach, California, United States
$87k-$127k/yr HybridFull Time
5+ YOEBachelor's or equivalent and 5+ years supporting ITSM applications and application development; ServiceNow experience; RDBMS, web, and integration skills; strong documentation and communication.
ServiceNow, Remedy, Oracle, Microsoft SQL Server, MySQL, UNIX, Windows, HTML, CSS, JavaScript, C#, .Net, ASPX, XML, CGI, APIs, SharePoint, WordPress, PROSCI ADKAR, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, RSS, Java
4d
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ServiceNow ITSM Senior Developer
Oakland, California, United States
$120k-$160k/yr OnsiteFull Time
6+ YOE6+ years ServiceNow ITSM development experience, ServiceNow CSA required, strong JavaScript/Jelly/HTML/CSS skills, integration and API experience, SQL/LDAP knowledge, Agile familiarity.
ServiceNow, JavaScript, Jelly, XML, HTML, CSS, SQL, LDAP, Oracle, MySQL, APIs, Web Services
1w
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
1mo
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ServiceNow ITSM Developer (368)
Arlington, Virginia, United States
OnsiteFull Time
5+ YOE5+ years IT experience, 3+ years ServiceNow development, strong JavaScript skills, ServiceNow certifications (CSA preferred, CAD/CIS-ITSM a plus), Bachelor’s degree, ability to obtain public trust clearance and US citizenship required.
ServiceNow, JavaScript, Flow Designer, SAFe
3w
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ITSM Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, ITIL Foundation certification required, experience with Freshservice and Microsoft 365/Intune, Windows 11 support, strong troubleshooting and customer service skills, bachelor’s degree preferred.
Freshservice, ITSM, ITIL, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows 11
3mo
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ITSM Automation & Optimization Leader (ITIL Expert)
Chicago, Illinois, United States
$137k-$240k/yr HybridFull Time
10+ YOESenior ITSM leader with ITIL expertise, 10+ years in IT service management, and proven automation and governance experience.
ITIL, COBIT, ISO/IEC 20000, Artificial Intelligence, Workflow Automation
1mo
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ITSM ServiceNow Discovery Process Owner
Columbus, Ohio, United States
$99k-$129k/yr OnsiteFull Time
7+ YOELead ServiceNow CMDB/Discovery architecture; ensure ITIL/ITSM alignment; develop discovery scripts; collaborate with stakeholders; 7+ years of relevant experience.
ServiceNow, CMDB, ITIL, Discovery, Scripting (JavaScript)
3mo
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Senior ITSM Systems Engineer- Mobility
Washington, District of Columbia, United States
HybridFull Time
10+ YOESenior-level ITSM with macOS Workspace ONE expertise; 10+ years(Mobile Device Management)
Workspace ONE UEM, Jamf, Intune, Apple Business Manager, MDM, Active Directory
1mo
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ITSM Process Integrator/Developer
Reston or Rockville or United States
$99k-$168k/yr HybridFull Time
6+ YOEBachelor's degree, ServiceNow CSA required, 6+ years ServiceNow experience including Discovery, Service Mapping, integrations and CSDM migration; US citizen or green card holder; must reside and work in the U.S.; proficient in JavaScript, REST/SOAP APIs, HTML, CSS and ITSM/ITIL.
ServiceNow, Discovery, Service Mapping, Flexera Data Platform, Intelligent Reconciliation Engine (IRE), CSDM, CMDB, JavaScript, REST/SOAP APIs, HTML, CSS
1w
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ITSM (Halo) Platform Developer - Remote Contract
Blue Bell, Pennsylvania, United States
$60-$65/hr RemoteContract
5+ YOEBachelor's or equivalent,5+ years ITSM platform development/administration,3+ years workflow automation and systems integration,REST APIs/JSON/XML,PowerShell,strong analytical and communication skills.
Halo ITSM, Microsoft Entra ID, Active Directory, Microsoft 365, Intune, CyberArk, Zoom Contact Center, Snowflake, REST APIs, JSON, XML, webhooks, OAuth, PowerShell, ServiceNow, Freshservice, Jira Service Management, Cherwell, Microsoft Power Platform, SQL, Power BI
1mo
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ITSM Problem Manager
Georgia, United States
RemoteFull Time
5+ YOE5+ years in IT operations or related roles, 2+ years in problem management, bachelor's in CS/IS/engineering or equivalent, ITIL v4 preferred, scripting (Python, PowerShell, Java, SQL), experience with ServiceNow/Salesforce Service Cloud, cloud/on‑prem/hybrid architecture experience.
ServiceNow, Salesforce Service Cloud, Kubernetes, Docker, Splunk, Datadog, Dynatrace, AppDynamics, SQL Server, PostgreSQL, Python, PowerShell, Java, SQL, CMDB
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