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92 itsm manager jobs at 61 companies in Atlanta, GA

2d
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ITSM Coordinator
Newark or Atlanta or Charlotte or Columbus or Fort Lauderdale or Orlando
$21-$23/hr OnsiteFull Time
Abacus
Abacus: Global provider of managed IT and cybersecurity services.
2+ YOERequires 2-4 years of customer service experience, strong communication and organization, ticket management or triage experience preferred, 50 WPM typing, and prolonged computer use.
Microsoft Teams
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1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
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2d
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Director ITSM
Atlanta, Georgia, United States
$130k-$140k/yr OnsiteFull Time
American Cancer Society
American Cancer Society: Provides patient support services and funds cancer research.
7+ MgmtAssociate degree or equivalent experience; 7+ years managing ITSM functions, including service desk, managed services, incident and problem management; ITIL preferred.
ServiceNow, ITIL
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3d
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Director ITSM
Atlanta, Georgia, United States
$130k-$140k/yr RemoteFull Time
American Cancer Society
American Cancer Society: Provides cancer research funding, patient support, and health education.
7+ MgmtAssociate degree or equivalent experience, bachelor's preferred, ITIL preferred, and 7+ years managing ITSM functions including service desk, incident, problem, and managed service operations.
ServiceNow, ITIL
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2w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Thoughtworks
Thoughtworks: Global technology consultancy providing software engineering and digital transformation.
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
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3w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
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3mo
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Program Manager
Bedford or Smyrna or Fort Lee or Columbus or Carson
OnsiteFull Time
Koniag Government Services
Koniag Government Services: Providing technical and professional services to federal agencies.
10+ YOE5+ Mgmt10-15 years IT project/program management; DoD contracting; active Secret clearance (Top Secret preferred); PMP and ITIL; DoD 8570 IAM Level II/III; Bachelor’s in business/IT management.
PMP, ITIL, DoD 8570 IAM, Security+
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Delivery Manager
Atlanta, Georgia, United States
HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
10+ YOERequires 10+ years in IT service delivery, cloud and infrastructure operations, enterprise environments, ITIL/ITSM processes, ServiceNow, Jira, and technical team leadership.
Cloud, Infrastructure, Network, Database, Storage, Backup, Compute, ServiceNow, Jira, ITIL, ITSM, Cognizant ATK
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Principal Enterprise Release Manager
Dallas or Atlanta or Plano
$117k-$196k/yr OnsiteFull Time
AT&T
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
7+ YOERequires 7+ years in release management, software engineering, or related disciplines; ServiceNow certification; Agile, DevOps, CI/CD, analytics, automation, and enterprise release management expertise.
ServiceNow, Python, Power BI, Jira Align, Jira Cloud, JSM, GitHub, Microsoft Excel, Microsoft PowerPoint, CI/CD, Agile, DevOps, AI, SOX, SDLC, SAFe, ITSM, Git
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2mo
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SAP Program Manager (Remote - USA)
Atlanta or United States
$125k-$165k/yr RemoteFull Time
Porsche Consulting
Porsche Consulting: Management consultancy focused on strategy, operations, and transformation.
10+ YOEBachelor's degree and 10+ years of SAP program and project management experience. Requires cross-functional leadership, enterprise transformation delivery, governance, risk and change management, budgeting, and Agile or Waterfall expertise.
SAP, S/4HANA, SAP ECC, DM/ME/MII/PCo, EWM, TM, LBN, Ariba, Jira, Asana, Microsoft Project, ITIL
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1mo
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Project Manager
Peachtree City, Georgia, United States
OnsiteFull Time
Interfor
InterforToronto Stock Exchange: IFP: Produces and sells lumber and various wood products.
5+ YOE5+ years leading IT/infrastructure/cloud projects; PMP preferred; experience with Agile, ITIL, SAFe; strong stakeholder, vendor, and cross-functional leadership; manufacturing/industrial experience a plus.
Agile, ITIL, SAFe
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Delivery Manager
Atlanta, Georgia, United States
HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
10+ YOE10+ Mgmt10+ years in IT service delivery, including cloud and infrastructure operations; enterprise-scale team management; ITIL/ITSM expertise; ServiceNow and Jira experience; Cognizant ATK experience.
Cloud, Infrastructure, ServiceNow, Jira, Cognizant ATK
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Delivery Manager
Atlanta, Georgia, United States
HybridFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
10+ YOE10+ Mgmt10+ years in IT service delivery, including cloud and infrastructure operations; large enterprise environments; ITIL/ITSM processes; ServiceNow and Jira; Cognizant ATK experience.
ServiceNow, Jira, Cognizant ATK, Cloud, Network, Database, Storage, Backup, Compute
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2w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
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1w
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Service Delivery Manager
Norcross or San Francisco or Irvine or Plano or New York City or Atlanta
OnsiteFull Time
Computacenter
ComputacenterLondon Stock Exchange: CCC: Provides IT infrastructure services and technology products to businesses.
Requires deep ITIL and IT service management knowledge, analytical and communication skills, service management tools experience, service delivery experience, enterprise IT experience, and ITIL 4 Foundation or higher.
ITIL, ITIL 4
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18h
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Sr. Manager, End User Services - Cox Farms
Atlanta, Georgia, United States
$140k-$165k/yr OnsiteFull Time
BrightFarms
BrightFarms: Producing and distributing hydroponically grown salad greens to retailers.
10+ YOE5+ MgmtBachelor’s degree or equivalent experience; 10+ years of IT service delivery experience, including 5+ years supervising or leading; ITSM platforms, Windows, Microsoft 365, networking, SLA management, and strong communication skills.
Microsoft Entra ID, Single Sign-On (SSO), Multi-Factor Authentication (MFA), ServiceNow, Jira Service Management, Microsoft Windows, Microsoft 365, Microsoft Intune, Microsoft Teams Rooms, Mobile Device Management (MDM)
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2d
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D365 Client Relationship Manager
Akron or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$125k-$185k/yr OnsiteFull Time
BDO USA
BDO USA: Provides accounting, tax, and business advisory services to organizations.
6+ YOEBachelor’s degree and 6+ years of ERP industry experience, or high school diploma/GED and 7+ years; 6+ years in client relationship management or IT managed services; D365 experience required.
Microsoft Dynamics 365, Microsoft Power Platform, Power Apps, Power Automate, Power BI, Azure DevOps, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, Microsoft Dynamics CRM, ITSM
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1mo
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Manager, Service Delivery
Roswell or Etobicoke or Toronto or United Kingdom or Australia or North America
$95k-$120k/yr RemoteFull Time
ThinkOn
ThinkOn: Provider of managed cloud infrastructure and data management services.
Lead supply chain and procurement for IT equipment; build vendor relationships; forecast capacity and market trends; manage supplier performance, logistics, and vendor-related teams; apply IT infrastructure and ITIL knowledge.
VMware, Veeam, Commvault, Dell ECS, Hitachi, HPE, Dell, Pure, Lenovo, ITIL
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2w
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Senior Audit Manager - Information Security
Charlotte or Atlanta or Cincinnati or Minneapolis or Milwaukee or New York City or Chicago or Irving
$144k-$169k/yr HybridFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
12+ YOEBachelor's or advanced degree or equivalent experience; typically 12+ years applicable experience; expert project management, information security audit, IT frameworks, analytics, communication, and people leadership skills.
Microsoft Office, COBIT, ITIL, NIST, FEDRAMP, PCI-DSS, CRI Cyber Risk Profile, AGILE, AWS Well-Architected Framework, AWS, Microsoft Azure, API, DevSecOps
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3mo
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Enterprise Operations Engineer II
Atlanta, Georgia, United States
$76k-$127k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payment processing and financial technology service provider.
3+ YOEExperience in enterprise AV services, ITSM, and regional operations with strong collaboration and incident management.
Microsoft Teams, Zoom, Webex, Video Conferencing, ITSM, Room Scheduling, Digital Signage, Networking, Security Systems
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