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117 itsm manager jobs at 86 companies in San Jose, CA

13h
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ITSM Consultant
Pune or Hyderabad or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
OnsiteFull Time
Zensar
ZensarNational Stock Exchange of India: ZENSARTECH: Global technology firm providing digital transformation and infrastructure services.
7+ YOERequires 7+ years of IT service management experience, 3+ years in consulting or service management, a bachelor's degree, ITIL process expertise, and ITIL v4 Foundation certification.
SysAid, ServiceNow, Visio, Lucidchart, CMDB
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1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
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3w
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Product Manager, IT
San Francisco, California, United States
$226k-$264k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years product management experience for internal systems or platforms; strong track record in strategy and execution; ability to translate operational workflows into product requirements; experience with ITSM, APIs, and enterprise software.
OpenAI models, APIs, ITSM, enterprise SaaS
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2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
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1mo
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Business Process Manager
San Jose or Singapore or Taiwan or Thailand
OnsiteFull Time
Lumilens
Lumilens: Designs photonic interconnects for AI supercomputing infrastructure.
8+ YOEBachelor's degree and 8+ years in business process management or operational excellence; expertise in process modeling, automation initiatives, enterprise systems (ERP/CRM/ITSM/PLM/QMS); strong project management and executive communication skills.
BPMN 2.0, Visio, Lucidchart, Miro, ServiceNow, Salesforce, SAP, Appian, UiPath, Oracle, Arena, QMS, JMP, PPAP
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2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - San Francisco, US
San Francisco or United States
$200/hr RemoteContract
Prolific
Prolific: Platform connecting researchers and AI developers with verified participants.
Director-level IT/technology experience with hands-on use and decision-making for ITSM/ESM platforms (e.g., ServiceNow, Jira Service Management); strong analytical and written communication skills; PayPal account for payments.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira, PayPal
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3mo
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Staff Product Manager - Enterprise AI
United States or San Francisco or Oakland or San Jose or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or New Jersey or New York or Vermont or Washington or California or District of Columbia
$156k-$229k/yr RemoteFull Time
Twilio
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
7+ YOE7+ years product management experience with 3+ years in GTM or corporate functions, technical fluency in AI/ML and agentic systems, SQL proficiency, experience with enterprise platforms, strong stakeholder management, Bachelor's degree or equivalent.
SQL, Salesforce, Zendesk, Workday, NetSuite, DocuSign, Sift, LLM, MEDDPICC, ITIL
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2mo
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Oracle Fusion Project Manager
Pleasanton, California, United States
HybridFull Time
dotSolved
dotSolved: Provides digital transformation and business process automation services.
8+ YOE8+ years in Oracle AMS delivery and project management; proven C-level stakeholder management; proficiency with ServiceNow, JIRA, Microsoft Project; strong ITIL knowledge; Oracle Fusion Cloud module experience; authorized to work in the US.
ServiceNow, JIRA, Microsoft Project, Oracle EBS R12, Oracle Fusion Cloud, ITIL
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1mo
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Data Center Operations Business Systems Manager
Livingston or New York City or Sunnyvale or San Francisco or Bellevue
$157k-$210k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
7+ YOE7+ years in business systems/IT/program management with 3+ years supporting data center or mission-critical operations; bachelor's preferred or equivalent; experience with DCIM/CMMS/ITSM/Jira/project controls; familiarity with REST APIs and SQL; strong communication.
DCIM, CMMS, Jira, ServiceNow, Salesforce, Workday, NetSuite, Tableau, Power BI, Looker, REST APIs, iPaaS, SQL
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1w
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PMO Manager - Accounting & Finance Services
Frisco or New York City or London or San Francisco or Los Angeles or Chicago or Boston
$59k-$237k/yr OnsiteFull Time
Baker Tilly
Baker Tilly: Provides audit, tax, and consulting services to business clients.
5+ YOERequires 5+ years in PMO, project, program, transition, or service delivery management; complex multi-workstream leadership; governance, KPI, reporting, analytical, communication, and stakeholder-management skills.
Jira, Salesforce, Dayshape, Workday, PMP, Scrum, SAFe, ITIL
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1w
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Technical Product Manager - Service Now
Emeryville, California, United States
$150k-$170k/yr HybridFull Time
Premier Nutrition Company
Premier Nutrition CompanyNYSE: BRBR: Produces and distributes protein-based nutritional beverages and supplements.
5+ YOEBachelor's degree or equivalent experience; 5+ years in technical product management or related delivery roles; 3+ years supporting ServiceNow; experience with integrations, Agile, SDLC, vendors, and platform governance.
ServiceNow, Service Portal, Employee Center, ITSM, SPM, Microsoft Excel, SDLC, Agile
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1w
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Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yr OnsiteFull Time
Illumio
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Jira, Salesforce, ServiceNow, PagerDuty, Zendesk, ITIL, SRE
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1w
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Manager, Workplace Technology
San Leandro, California, United States
$172k-$191k/yr OnsiteFull Time
Torani
Torani: Manufacturer of flavoring syrups and sauces for beverages.
5+ YOE5+ Mgmt5+ years IT management and people leadership experience; ITILv4 preferred; experience with managed service providers, Microsoft 365, Autopilot, Intune, Okta/Entra ID/Azure AD, ITSM and service desk improvements.
Microsoft 365, Autopilot, Intune, Okta, Entra ID, Azure AD
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1mo
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Manager, IT Asset Mgmt
San Jose, California, United States
$124k-$163k/yr OnsiteFull Time
Cupertino Electric
Cupertino Electric: Designing and building electrical systems for data centers and infrastructure.
3+ YOE2+ MgmtBachelor's degree, 3+ years in IT asset or similar role, 2+ years managing staff, strong software/hardware licensing and ITSM knowledge, vendor management and independent work ability.
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1mo
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IT Manager
Fremont, California, United States
$160k-$200k/yr OnsiteFull Time
Nova
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
Proven regional IT leadership managing business applications, infrastructure, and service delivery; hands-on systems analysis, Oracle Fusion experience, stakeholder management, and global/matrix organization experience.
Oracle Fusion, ITIL
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2w
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Manager, Solution Sales, Service Collection
San Francisco, California, United States
$198k-$279k/yr HybridFull Time
Atlassian
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
15+ YOE6+ Mgmt15+ years enterprise cloud software sales with ITSM expertise, 6+ years sales management, proven enterprise deal leadership, executive relationship building, and matrixed team-selling experience.
ServiceNow, BMC, Ivanti, Freshworks, Jira Service Management, Opsgenie, Statuspage
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4d
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IT Manager
Los Angeles County or Los Angeles or Sacramento or Oakland or Santa Ana or Orange or Rancho Cucamonga or Commerce or Sacramento
$9k-$13k/mo HybridFull Time
State Controller's Office
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Supervises distributed IT support teams and enterprise service desk operations; requires IT infrastructure, ITIL, technical staff leadership, procurement, and resource management experience.
ITIL, Windows 11, Microsoft 365, Microsoft Excel
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3d
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Senior Manager, IT
North America or San Francisco or United States or Canada
$192k-$287k/yr RemoteFull Time
Zapier
Zapier: Connects web applications to automate repetitive workflows without coding.
8+ YOE3+ MgmtRequires 8+ years in IT or systems engineering, including 3+ years managing engineers, with deep Okta and Jamf expertise, SaaS governance, zero-trust, incident response, and strategic IT leadership.
Okta, SSO, SCIM, OIDC, SAML, MFA, RBAC/ABAC, Jamf, EDR, SOC 2 Type 2, ISO 27001, AWS, IaC, ITIL, Microsoft?
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1mo
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IT Manager I
Dublin or New York City or Los Angeles or Boston
$114k-$195k/yr HybridFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Operates an off-price retail chain selling clothing and home goods.
7+ YOERequires 7–10 years supporting retail systems or IT management consulting, a bachelor's degree or equivalent experience, technical project leadership, EMM expertise, strong communication, and ITIL and Agile familiarity.
SOTI, Microsoft Intune, Workspace ONE, Android Enterprise, SDLC, ITIL, Agile
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1w
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Support Content and Knowlege PM
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
Nutanix
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
5+ YOERequires 5+ years in knowledge management, technical program management, or technical writing; enterprise software or support experience; analytics, stakeholder management, and KM framework knowledge. Bachelor's degree required.
Salesforce, ServiceNow, Slack, Confluence, Jira, ITIL, Lean, Six Sigma
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