336 itsm jobs at 186 companies in New York
3w
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Senior Manager - ITSM
Charlotte or Denver or New York
$116k-$165k/yr HybridFull Time
8+ YOE5+ MgmtUndergraduate degree or equivalent, 8+ years IT experience with 5+ years in technology operations/ITSM and leadership; experience leading incident/problem/change management; familiarity with ITIL; strong communication and ability to operate in high-pressure situations.
ITIL
1mo
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
2mo
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ServiceNow ITSM Manager
New York City, New York, United States
$125k-$150k/yr OnsiteFull Time
10+ YOERequires a bachelor's degree or equivalent experience, enterprise ServiceNow ITSM and CMDB expertise, ITIL knowledge, and experience leading ITSM teams or vendors.
ServiceNow ITSM, ServiceNow, CMDB, Microsoft Teams, Email, Phone, Portal, Workday, Intune, Systrack, SolarWinds
23h
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Senior Manager, IT Service Management (ITSM) Product Lead
Groton or Tampa or New York City or Thessaloniki or Dublin
$139k-$232k/yr HybridFull Time
6+ YOEBachelor's degree in a technical field, 6+ years as a ServiceNow product owner and ITSM experience, 4+ years enterprise product management, team management, ITIL certification, and agile experience.
ServiceNow, ITIL, continuous integration, continuous deployment, automation, agile
2w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
1mo
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ServiceNow - ServiceNow IT Service Management (ITSM) - Senior -Tech Cons - Open Location (Chicago, IL, US, 60606)
Chicago or United States or New York City or Washington or California
$103k-$188k/yr HybridFull Time
2+ YOEBachelor's degree required; 2-4 years ServiceNow ITSM project experience (3+ years Big 4 consulting preferred). ServiceNow CSA/CAD and ServiceNow Implementation Specialist - ITSM required, ability to lead teams, travel, and strong communication skills.
ServiceNow, Now Assist, Virtual Agent, Predictive Intelligence, AI Search, AI Agents, AI Control Tower, Agentic, CMDB, IT Operations Management (ITOM), Performance Analytics
2mo
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PUBLIC SAFETY REMEDY CMDB DEVELOPER, A3
Brooklyn, New York, United States
$80-$85/hr OnsiteFull Time
8+ YOE8+ years ITSM/CMDB experience; BMC Remedy ARS; CMDB/ITSM admin and support; experience with Remedy ARS, CMDB, ITSM, SLM, SRM; integration with ADDM, Netcool/ScienceLogic, Active Directory; development and automation.
BMC Remedy ARS, CMDB, ITSM, ADDM Discovery, Netcool, ScienceLogic, Active Directory, SCCM, Remedy Smart Reporting
1mo
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ServiceNow Implementation Specialist - NY, NJ & PA
Endwell or New York or New Jersey or Pennsylvania
$65k-$90k/yr HybridFull Time
1+ YOEServiceNow implementation experience across ITSM/ITOM/CMDB/SPM, CIS-ITSM certification required, bachelor’s degree preferred (or equivalent experience), Microsoft Office proficiency, and 1+ years of relevant experience.
ServiceNow, ITSM, ITOM, SPM, ITBM, CMDB, CSDM, Integration Hub, Microsoft Office
2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
2w
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IT Service Desk Tier 2
Columbus or Indianapolis or Ohio or New York
RemoteFull Time
Provide remote technical support, troubleshoot Windows and network issues, use ticketing/ITSM processes, collaborate with field teams, and follow ITIL practices.
Windows, Office 365, Azure AD, Active Directory, Windows 10/11, ITIL
1mo
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IT Specialist - AutoCAD/CAD/CAM
New York, United States
$42-$45/hr OnsiteFull Time
Requires desktop support experience, end-user hardware and software troubleshooting, ITSM practices, ServiceNow, documentation, training, communication, and independent problem-solving skills.
Windows, Mac, Rhino 3D, AutoCAD, Solidworks, ServiceNow, ITSM
1mo
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IT Finance and Procurement Coordinator
Schenectady, New York, United States
$32-$34/hr HybridFull Time
Manage IT asset lifecycle and procurement, maintain vendor relationships and purchasing records, support budgeting and financial reporting, and use spreadsheet and ITSM/asset-management tools.
TeamDynamix (TDX), Google Sheets, Microsoft Excel, IT service management (ITSM)
3mo
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Production Reliability Engineer II
Scottsdale or San Francisco or Chicago or New York
$66k-$82k/yr HybridFull Time
2+ YOEBachelor's degree in CS/IS; 2-5 years in IT/DevOps; ITIL/ITSM knowledge; Agile; strong problem solving; ability to relate business needs to system capabilities.
ITIL, ITSM, Agile, Networking, Distributed Systems
1w
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IT Services Analyst I
New York, New York, United States
$48k-$88k/yr OnsiteFull Time
3+ YOEBachelor’s degree in IT or related field or equivalent practical experience, 3+ years in IT services or support, and knowledge of IAM, ITSM, procurement, asset, license, compliance, and ITIL processes.
ITSM, ERP, ITAM, IAM, ITIL, SOX, GDPR, SOC 2, smartphone
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2mo
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ServiceNow Engagement Manager @Advizex (Remote)
Indiana or New York City or United States
$105k-$115k/yr RemoteFull Time
3+ YOE3+ years hands-on ServiceNow experience with ITSM/ITOM, Agile delivery, integrations, stakeholder management, solution design, workshops, and ServiceNow certifications (CSA/CAD/CIS).
ServiceNow, ITSM, ITOM, Agile, ITIL, SACM
1mo
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Founding Strategic Solutions Architect
San Francisco or New York
$300k/yr OnsiteFull Time
Serval: AI platform for automating IT and enterprise service workflows.
10+ YOE10+ years pre-sales/solutions architecture experience, technical credibility with CIOs and security teams, expertise with identity, ITSM, integrations, APIs, and strong communication and ownership.
Okta, Entra, SCIM, ITSM, APIs, MDM, HRIS
1w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
2w
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Help Desk Support Technician
Buffalo, New York, United States
HybridFull Time
2+ YOEAssociate degree or equivalent, 2+ years technical support/IT operations, strong communication, ability to obtain Public Trust clearance; CompTIA A+ and ITSM/ticketing experience preferred.
ITSM, ticketing systems, enterprise applications, Windows, MacOS, Linux
3mo
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Ntwk Director, IT Operations
Valhalla, New York, United States
$132k-$167k/yr OnsiteFull Time
WMCHealth: Integrated healthcare network providing medical services across the Hudson Valley.
7+ YOE2+ MgmtRequires 7+ years in IT-focused business administration or project management, 2+ years supervising, a bachelor's degree, IT leadership skills, and knowledge of healthcare IT, cybersecurity, HIPAA, ITSM, and ITIL.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, IT service management (ITSM) tools, Electronic Health Record (EHR) systems, ITIL
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