21 ivr jobs at 9 companies in Houston, TX
1mo
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Senior Java IVR Application Developer
Texas City, Texas, United States
RemoteFull Time
7+ YOE7+ years software development experience with Java EE and Spring, SQL, cloud platform (AWS) experience, strong OOD/OOP, troubleshooting, and communication skills.
Java EE, Spring Boot, Spring Core, SQL, AWS, VoiceXML, SRGS, MRCP, CCXML
3w
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CRC II (3996)
Houston, Texas, United States
OnsiteFull Time
2+ YOECompletion of ICH-GCP and study-specific trainings, 2+ years CRC experience preferred, ACRP preferred, proficiency with EDC/IVRS, strong communication and documentation skills.
EDC, IVRS
5d
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Telecommunications Engineer II
Houston, Texas, United States
$78k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience and 5+ years engineering IP telecommunications infrastructure in call centers; requires VoIP, SIP, enterprise voice, IVR, troubleshooting, resiliency, and technical leadership expertise.
Mitel, Microsoft, VMware, PBX, VoIP, SIP, IVR, ACD, AES, Taske, CTI, WFM, PBX CDR, Microsoft Teams, Zoom, WebEx
6d
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Microsoft Dynamics Technical Project Manager
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yr OnsiteFull Time
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
2w
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Senior Telecommunications Analyst
Houston or Texas
OnsiteFull Time
5+ YOE5+ years enterprise telecommunications experience, high school diploma required, bachelor's preferred (may substitute for experience), strong telecom systems, capacity planning, administration, troubleshooting, and customer support skills.
ACD, IVR, auto-attendant
2w
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HVAC Commercial Dispatcher
Houston, Texas, United States
$20-$25/hr OnsiteFull Time
Coordinating and dispatching technicians, maintaining schedule adherence and service standards, communicating with account and service managers, entering detailed job notes, and issuing purchase orders.
IVR
4d
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Bilingual Customer Service Representative - Client Support
Houston or Texas
HybridFull Time
0+ YOEHigh school diploma or GED, 0–6 months relevant experience, fluency in English and Spanish, efficient typing, basic computer aptitude, and ability to handle high-volume customer interactions.
Interactive Voice Response (IVR), Windows, Mac
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2mo
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Clinical Research Site Director
Boston or Houston
OnsiteFull Time
8+ YOE5+ Mgmt8+ years clinical research experience; 5+ years managing multiple trials and teams; strong knowledge of FDA regulations, ICH-GCP, and site operations.
EDC, IVRS, Electronic Data Capture, SOPs
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2w
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HVAC Commercial Service Technician II
Conroe, Texas, United States
$25-$55/hr FieldFull Time
2+ YOEMinimum 2 years commercial HVAC experience, high school diploma/GED, EPA 608 refrigeration license (universal preferred), mechanical aptitude, ability to read blueprints, and willingness to work overtime/weekends.
IVR, smart phone
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