WiproNYSE: WIT: Global technology services and consulting for digital transformation.
5+ YOE5+ years IVR development experience with Cisco CVP, VXML, Call Studio, UCCE; Java integration, production support, troubleshooting, and 24x7 on-call availability.
Kentro: Provider of digital and IT services for federal agencies.
7+ YOE7+ years IVR integration and system architecture experience; bachelor’s degree in a technical field; hands-on AWS (Amazon Connect, Q, Contact Lens, Bedrock, Athena); strong SQL, Tableau/QuickSight, Python, and SDLC/Agile familiarity.
Brillio: Provides digital transformation and big data analytics consulting services.
5+ years automation testing experience focusing on IVR and contact center solutions; hands-on Cyara, Amazon Connect, QTest, API testing, and scripting (Python/Java/JavaScript). Strong analytical and communication skills.
Baptist Health: Provides comprehensive medical care and healthcare education in Arkansas.
5+ YOEGraduate of radiography or cardiovascular tech program; ARRT or RCVT/RCIS; Arkansas radiologic technologist license or limited scope; current CPR; 5 years cath lab/IVR technologist experience and taking call.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years experience in voice/telephony testing with Cyara, SIP/SIPp, Wireshark, PBX/SBC knowledge, ASR/NLU testing, MOS and voice quality measurement.
Senior Product Manager, Conversational AI (IVR & Chat)
Englewood, Colorado, United States
$84k-$120k/yrOnsiteFull Time
EchoStarNasdaq: SATS: Global provider of satellite solutions and wireless communications services.
5+ YOEBachelor's degree, 5+ years in conversational AI product management, expert knowledge of generative AI/NLP/NLU, prompt engineering, IVR/chat optimization, and proficiency with Snowflake/SQL/Athena for data-driven decisions.
Miratech: Provides digital engineering and IT consulting for global enterprises
7+ YOE7+ years software development experience with Java EE and Spring, SQL, cloud platform (AWS) experience, strong OOD/OOP, troubleshooting, and communication skills.
Java EE, Spring Boot, Spring Core, SQL, AWS, VoiceXML, SRGS, MRCP, CCXML
UnitiNASDAQ: UNIT: Provides fiber-optic network infrastructure and communication services.
10+ YOE3+ Mgmt10+ years experience in contact center technology or conversational AI, college degree, 3+ years supervisory experience, experience with conversational AI, vendor management, customer journey design, and analytics.
Nice, Genesys, Talkdesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Strategic Advisor - IVR / Conversational AI Ecosystem
United States or Ontario
RemoteContract
RouteThis: Provides automated WiFi diagnostics and support software for ISPs.
Experience in IVR/CCaaS or conversational AI; proven ability to open executive relationships and shape ecosystem strategy; advisory role with path to board seat.
GEICO: Provides vehicle and property insurance services to consumers.
6+ YOE6+ years software development experience, bachelor’s in CS or equivalent, strong Python/Java/C++ skills, experience deploying large-scale distributed AI/ML systems in cloud (Azure/AWS/GCP), TensorFlow/PyTorch, Docker/Kubernetes, SQL/NoSQL, PowerShell, and Azure Portal.
Beebe Healthcare: Non-profit community healthcare system providing comprehensive medical services.
Associates degree and ARRT-RT required; BLS required, ACLS required; EHR proficiency; ability to lift/push patients and wear lead apron; provide direct patient care, monitor vitals, assist physicians, and take rotational call.
SSM Health: Provide medical services through hospitals and outpatient clinics.
1+ YOERegistered nurse with leadership responsibilities, coordinating unit staffing and patient care; experience in interventional radiology; BLS/ALS/PALS as applicable.
Ally Waste: Doorstep valet trash and recycling services for multifamily communities.
Valid driver\u0000s license and auto insurance, open-bed pickup truck, smartphone, ability to carry ~30 lbs, walk stairs and be active 1-2 hours per evening.
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Lead contact center operations using Genesys Cloud and Voice/IVR, manage SIP integrations, drive process improvements, meet SLAs, mentor technical teams; Genesys Cloud certification recommended, ITIL foundation optional.
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
3+ YOE3+ years in IT; Bachelor in Computer Science or technical field; experience with Microsoft Stack; familiarity with SharePoint and Microsoft 365; strong collaboration and problem-solving.
Microsoft Stack, SharePoint, OneDrive, Office, Teams, Exchange, Smartsheet, Mural, Canva
Senior Software Engineer - Genesys cloud, IVR, Contact Center
Pittsburgh or Strongsville or Birmingham or Dallas
$55k-$172k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE5+ years in contact center engineering with 3+ years in Genesys Cloud; strong API and data integration experience; Java/REST, SQL; AWS/Azure familiarity; OAuth; problem solving in enterprise environment.
Salado Isolation Mining Contractors: Operates the Waste Isolation Pilot Plant for the DOE.
Degree plus extensive relevant experience (range 8–18 years by degree level), strong analytical and communication skills, proficiency with Microsoft Office and Adobe, ability to obtain DOE site access badge, and U.S. work authorization.
ORPS, NTS, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Adobe Acrobat
Care Access: Conducts decentralized clinical trials and community health screenings.
3+ YOE3+ years CRC experience required, recent phlebotomy experience, knowledge of GCP/FDA/ICH, ability to perform blood draws and basic clinical procedures, strong documentation and regulatory skills, proficiency with clinical databases, IVR/IVRS/EDC, Microsoft Word/Excel.