28 ivr jobs at 19 companies in San Jose, CA
2mo
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IVR Engineer
India or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
5+ YOE5+ years IVR experience (Nuance NDF/Mix, Dialogflow, AWS Lex, Genesys, Avaya, Cisco); VoiceXML; Java/Python/NodeJS/C++; conversational AI/LLM, NLU/NLP; cloud (Azure, AWS, Google Cloud); SQL/NoSQL; SIP/TDM; RPA/CRM exposure; RESTful API integration.
Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco, VoiceXML, Java, Python, NodeJS, C++, LLM, NLU, NLP, Azure, AWS, Google Cloud, SQL, NoSQL, SIP, TDM, RPA, CRM, RESTful APIs, Microsoft Co-pilot
1mo
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Staff Engineer - IVR
Palo Alto or Dallas or Bethesda or Seattle
$115k-$230k/yr HybridFull Time
6+ YOE6+ years software development experience, bachelor’s in CS or equivalent, strong Python/Java/C++ skills, experience deploying large-scale distributed AI/ML systems in cloud (Azure/AWS/GCP), TensorFlow/PyTorch, Docker/Kubernetes, SQL/NoSQL, PowerShell, and Azure Portal.
Python, SQL, NoSQL, Docker, Kubernetes, Azure, TensorFlow, PyTorch, Java, C++, AWS, GCP, PowerShell, Azure Portal, J2EE
4w
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Global Clinical Supply Chain Manager
Foster City or Parsippany
$136k-$176k/yr HybridFull Time
4+ YOEBachelor's+6 years or Master's+4 years, clinical supply chain experience, forecasting, demand/supply planning, distribution strategies, IVRS/ERP/SAP experience, strong communication and leadership skills.
SAP, IVRS, QMS, ERP
1w
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Microsoft Dynamics Technical Project Manager
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yr OnsiteFull Time
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
2d
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Staff Field Application Engineer
Santa Clara, California, United States
$140k-$180k/yr OnsiteFull Time
5+ YOEBSEE or MSEE and 5–10 years in power electronics or semiconductor applications engineering; expertise in IVRs, DC-DC regulators, power integrity, mixed-signal testing, and laboratory equipment.
oscilloscopes, DMMs, SMUs, DC power supplies, electronic loads, spectrum analyzers, Cadence Virtuoso Suite, Cadence Allegro, HSPICE, LaTeX, Linux
2w
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Clinical Research Pharmacist
San Jose, California, United States
$45-$60/hr OnsitePart Time
1+ YOEPharmD and active pharmacist license in state of practice; 1–2 years hospital/compounding experience; IATA within 30 days; USP sterile compounding experience; IVRS/IWRS familiarity; strong attention to detail and communication.
IVRS/IWRS
2mo
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Medical Collections Specialist (on-site)
Tracy, California, United States
$17-$25/hr OnsiteFull Time
1+ YOE1+ years medical collections experience, ability to read/interpret medical records and EOBs, knowledge of Endeavor and Medicare IVR, HMO/PPO familiarity, typing 31-45 WPM, phone and written follow-up on unpaid claims.
Endeavor, Medicare IVR
3mo
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Principal Power Management Technical Lead
San Jose, California, United States
$201k-$287k/yr OnsiteFull Time
15+ YOE5+ MgmtMaster's in EE,15+ years SOC/CPU/GPU power delivery experience,5+ years leadership,expertise in PMIC/IVR/switching converters/LDOs,control loop theory,power integrity/EMI/thermal management; proficiency with Cadence Virtuoso, Spectre, AMS, Matlab, Python.
Cadence Virtuoso, Spectre, AMS, Matlab, Python
2mo
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Technical Customer Support Representative
Pleasanton, California, United States
$24-$30/hr OnsiteFull Time
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
Vagaro platform, Zendesk, IVR, HTML, XML, PC, Mac, iOS, Android
1d
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Senior Director, Software Engineering
San Francisco or Lehi or Plano
$214k-$335k/yr HybridFull Time
15+ YOE5+ MgmtRequires 15+ years in software engineering, 5+ years leading teams including managers, large-scale web/mobile product ownership, contact-center technology, AI/ML and LLM experience, executive communication, and regulated-domain expertise.
CCaaS, Agent Assist, Smart Search, IVR, Retrieval-Augmented Generation (RAG), LLM, GenAI, AI/ML, SSO, HIPAA
2mo
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Clinical Research Site Director
Oakland, California, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in Clinical Research; 5+ years managing multiple trials; experience leading teams; must complete training in ICH-GCP and IATA.
EDC, IVRS, Electronic Systems, ALCOA-C
6d
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Senior Power Engineer
San Jose or Palo Alto
$125k/yr HybridFull Time
5+ YOEBachelor’s degree in a relevant engineering field and 5+ years in power electronics or related power architecture; requires DC-DC conversion knowledge, technical communication, and cross-functional leadership.
DC-DC, IBC, POL, TLVR, IVR, TGV
2w
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Digital Product Manager, Voice
San Francisco, California, United States
$145k-$170k/yr HybridFull Time
3+ YOE3+ years product management experience, BA/BS degree, experience with SaaS vendors and measurable outcome-driven delivery; contact center/voice and AI experience a plus.
conversational AI, IVR, SaaS, LLMs, GenAI, Agentic AI
2mo
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Director Product Delivery - Customer Experiences
Camp Hill or Alpharetta or San Francisco or Oakland or Rancho Cordova or Alaska or North Dakota or Nebraska or Hawaii or Oklahoma or Vermont or Maine or West Virginia or New Hampshire or Wyoming or District of Columbia or Puerto Rico
$141k-$305k/yr HybridFull Time
8+ YOE3+ Mgmt12+ years experience (Bachelor's preferred), 8+ years with product/design/engineering in agile, 3+ years management, 3+ years in healthcare, strong delivery track record, analytics, project and stakeholder management.
Microsoft 365, Nuance, Genesys, IVR, PEGA
2mo
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Test Center Manager
San Francisco, California, United States
$25/hr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma; minimum 2 years customer service experience plus 1 year supervisory experience; ability to lift up to 40 lbs; flexible availability including evenings and weekends; familiarity with Microsoft Windows and Microsoft Office/Outlook.
Microsoft Windows, Microsoft Office, Microsoft Outlook, Microsoft Internet Explorer, DVR, Digital Camera, IVR, Alarm System
1mo
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Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
2w
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Customer Experience and Service Transformation Advisory Senior Manager
San Francisco or Sacramento or Los Angeles or Walnut Creek or Scottsdale or Mountain View or Seattle or Redmond or Denver or Beaverton or Kirkland or San Diego
HybridFull Time
8+ YOERequires 8+ years in customer service or contact center transformation, 5+ years with cloud, customer service platforms, AI, and digital platforms; leadership, selling, and complex transformation experience required.
Cloud, Software as a Service (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial Intelligence (AI), Interactive Voice Response (IVR)
1mo
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Sales Engineer
San Francisco or New York City
OnsiteFull Time
4+ YOE4+ years in technical customer-facing roles, ability to write integration code, experience with voice/telephony/contact center systems, strong verbal communication and technical sales skills.
SIP, Twilio, Genesys, Five9, IVR
14h
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Manager, Software Engineering Omni Channel Management
Santa Clara, California, United States
$167k-$291k/yr OnsiteFull Time
8+ YOE5+ MgmtRequires 8+ years related experience with a bachelor's or 6+ with a master's, 5+ years leading technical teams, and hands-on AI-native software, agentic workflows, conversational systems, evaluation, security, and production delivery.
Voice AI, Chat AI, Electronic Health Records, APIs, IVR, ESPP, ServiceNow AI
14h
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Manager, Software Engineering Omni Channel Management
Santa Clara, California, United States
$167k-$291k/yr OnsiteFull Time
8+ YOE5+ MgmtRequires 8+ years related experience with a bachelor's degree or 6+ with a master's, 5+ years leading technical teams, AI-native application delivery, agentic workflows, conversational AI, and production evaluation and testing.
APIs, IVR
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