51 ivr jobs at 33 companies in California
2mo
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IVR Engineer
India or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
5+ YOE5+ years IVR experience (Nuance NDF/Mix, Dialogflow, AWS Lex, Genesys, Avaya, Cisco); VoiceXML; Java/Python/NodeJS/C++; conversational AI/LLM, NLU/NLP; cloud (Azure, AWS, Google Cloud); SQL/NoSQL; SIP/TDM; RPA/CRM exposure; RESTful API integration.
Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco, VoiceXML, Java, Python, NodeJS, C++, LLM, NLU, NLP, Azure, AWS, Google Cloud, SQL, NoSQL, SIP, TDM, RPA, CRM, RESTful APIs, Microsoft Co-pilot
1mo
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Staff Engineer - IVR
Palo Alto or Dallas or Bethesda or Seattle
$115k-$230k/yr HybridFull Time
6+ YOE6+ years software development experience, bachelor’s in CS or equivalent, strong Python/Java/C++ skills, experience deploying large-scale distributed AI/ML systems in cloud (Azure/AWS/GCP), TensorFlow/PyTorch, Docker/Kubernetes, SQL/NoSQL, PowerShell, and Azure Portal.
Python, SQL, NoSQL, Docker, Kubernetes, Azure, TensorFlow, PyTorch, Java, C++, AWS, GCP, PowerShell, Azure Portal, J2EE
3w
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Senior Clinical Research Coordinator
Riverside, California, United States
$85k-$90k/yr OnsiteFull Time
2+ YOE2+ years coordinating phase 2-4 industry-sponsored trials, knowledge of FDA/ICH-GCP, EDC/IVRS experience, strong documentation, communication, and organizational skills.
EDC, IVRS
4w
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Global Clinical Supply Chain Manager
Foster City or Parsippany
$136k-$176k/yr HybridFull Time
4+ YOEBachelor's+6 years or Master's+4 years, clinical supply chain experience, forecasting, demand/supply planning, distribution strategies, IVRS/ERP/SAP experience, strong communication and leadership skills.
SAP, IVRS, QMS, ERP
1w
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Product Delivery Manager II
Rosemead, California, United States
$100k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent; 3+ years in product management, digital delivery, customer experience, contact-center technology, conversational AI, or related fields; IVR/IVA and Agile backlog experience required.
Intelligent Virtual Agent (IVA), Interactive Voice Response (IVR), Application Programming Interfaces (APIs), DTMF
1w
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Microsoft Dynamics Technical Project Manager
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yr OnsiteFull Time
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
2mo
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Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yr HybridFull Time
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
2d
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Staff Field Application Engineer
Santa Clara, California, United States
$140k-$180k/yr OnsiteFull Time
5+ YOEBSEE or MSEE and 5–10 years in power electronics or semiconductor applications engineering; expertise in IVRs, DC-DC regulators, power integrity, mixed-signal testing, and laboratory equipment.
oscilloscopes, DMMs, SMUs, DC power supplies, electronic loads, spectrum analyzers, Cadence Virtuoso Suite, Cadence Allegro, HSPICE, LaTeX, Linux
2mo
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VP, Contact Center Technology
Irvine, California, United States
$182k-$251k/yr OnsiteFull Time
12+ YOEBachelor's in IT or 12+ years' experience; deep telephony and contact center expertise (Genesys Cloud preferred); omni-channel platform, CRM, AI/IVR knowledge; Microsoft Office proficiency; travel ~10%.
CCaaS, Genesys Cloud, CRM, AI/IVR, IVA, WhatsApp, Facebook, X, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, workforce engagement tools
2w
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Clinical Research Pharmacist
San Jose, California, United States
$45-$60/hr OnsitePart Time
1+ YOEPharmD and active pharmacist license in state of practice; 1–2 years hospital/compounding experience; IATA within 30 days; USP sterile compounding experience; IVRS/IWRS familiarity; strong attention to detail and communication.
IVRS/IWRS
2mo
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Medical Collections Specialist (on-site)
Tracy, California, United States
$17-$25/hr OnsiteFull Time
1+ YOE1+ years medical collections experience, ability to read/interpret medical records and EOBs, knowledge of Endeavor and Medicare IVR, HMO/PPO familiarity, typing 31-45 WPM, phone and written follow-up on unpaid claims.
Endeavor, Medicare IVR
3mo
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Principal Power Management Technical Lead
San Jose, California, United States
$201k-$287k/yr OnsiteFull Time
15+ YOE5+ MgmtMaster's in EE,15+ years SOC/CPU/GPU power delivery experience,5+ years leadership,expertise in PMIC/IVR/switching converters/LDOs,control loop theory,power integrity/EMI/thermal management; proficiency with Cadence Virtuoso, Spectre, AMS, Matlab, Python.
Cadence Virtuoso, Spectre, AMS, Matlab, Python
2mo
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Supervisor, Transportation Network Management
Rancho Cucamonga, California, United States
$80k-$106k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years provider relations/transportation operations experience, 2+ years people/process leadership, Associate's degree (or additional experience), CA driver required, Excel/Word proficiency, compliance and provider performance expertise.
Microsoft Excel, Microsoft Word, IVR, Voice of Member (VoM)
1w
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Administrator I
Sacramento County, California, United States
$8k-$11k/mo HybridFull Time
Leadership and supervisory experience managing customer service teams, contact center operations, tax programs, workload planning, reporting, communication, and Microsoft Office proficiency are required or desirable.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Taxpayer Folder (TPF), Case Management (CM), Taxpayer Information (TI), Business Entities Tax System (BETS), Integrated Nonfiler Compliance (INC), Department of Motor Vehicles (DMV), LexisNexis, Qfiniti, Workforce Management (WFM), Interactive Voice Response (IVR), E-Verify
2mo
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Technical Customer Support Representative
Pleasanton, California, United States
$24-$30/hr OnsiteFull Time
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
Vagaro platform, Zendesk, IVR, HTML, XML, PC, Mac, iOS, Android
2mo
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Technical Lead
San Diego, California, United States
$85k-$110k/yr OnsiteFull Time
Design and develop NICE CXone and LiveVox architecture and call flows; create HLD/LLD and routing plans; integrate CRM/ERP/WFM/QM via REST/SOAP/Webhooks; ensure scalability, security, DR, and performance.
NICE CXone, LiveVox, REST, SOAP, Webhooks, ACD, IVR, CRM, ERP, WFM, QM, Analytics
1d
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Senior Director, Software Engineering
San Francisco or Lehi or Plano
$214k-$335k/yr HybridFull Time
15+ YOE5+ MgmtRequires 15+ years in software engineering, 5+ years leading teams including managers, large-scale web/mobile product ownership, contact-center technology, AI/ML and LLM experience, executive communication, and regulated-domain expertise.
CCaaS, Agent Assist, Smart Search, IVR, Retrieval-Augmented Generation (RAG), LLM, GenAI, AI/ML, SSO, HIPAA
2mo
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Clinical Research Site Director
Oakland, California, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in Clinical Research; 5+ years managing multiple trials; experience leading teams; must complete training in ICH-GCP and IATA.
EDC, IVRS, Electronic Systems, ALCOA-C
6d
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Senior Power Engineer
San Jose or Palo Alto
$125k/yr HybridFull Time
5+ YOEBachelor’s degree in a relevant engineering field and 5+ years in power electronics or related power architecture; requires DC-DC conversion knowledge, technical communication, and cross-functional leadership.
DC-DC, IBC, POL, TLVR, IVR, TGV
2w
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Digital Product Manager, Voice
San Francisco, California, United States
$145k-$170k/yr HybridFull Time
3+ YOE3+ years product management experience, BA/BS degree, experience with SaaS vendors and measurable outcome-driven delivery; contact center/voice and AI experience a plus.
conversational AI, IVR, SaaS, LLMs, GenAI, Agentic AI
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