28 journey designer jobs at 20 companies in Hackensack, NJ
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Founding Designer
New York City or San Francisco or Seattle or United States
$140k-$190k/yr RemoteFull Time
Senior product and growth designer able to define patient-facing design standards, design member journeys and campaigns, build reusable design systems and production workflows, collaborate cross-functionally, and lead external creative partners.
HubSpot, Customer.io, Braze, Iterable, Mailchimp, Webflow, Framer, HTML, CSS
1w
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Director, Customer Journey Design
Parsippany, New Jersey, United States
$160k-$235k/yr OnsiteFull Time
10+ YOEBachelor's degree required; master's preferred. Requires 10+ years in customer experience, journey design, or CX strategy, plus journey mapping, service design, CX metrics, governance, and executive communication expertise.
2mo
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Principal Experience Designer
Elmsford, New York, United States
$116k-$145k/yr OnsiteFull Time
6+ YOE6+ years designing digital products and services; expertise in service design, user research, journey mapping, design systems, accessibility, and stakeholder facilitation; healthcare experience preferred; strong storytelling and workshop skills.
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Principal Experience Designer
Elmsford, New York, United States
$176k-$220k/yr OnsiteFull Time
6+ YOE6+ years designing products and services across digital platforms; expertise in service design, user research, journey mapping, and design systems; bachelor's in design or equivalent experience; healthcare experience preferred; strong storytelling and facilitation skills.
Agile, Design thinking
2w
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Product Designer, HR Experiences
Denver or San Francisco or New York City or San Jose or Scottsdale
$177k-$222k/yr HybridFull Time
5+ YOE5+ years product design in B2B SaaS, shipped AI-powered experiences, service design and journey mapping experience, strong cross-functional judgment, Figma proficiency.
Figma
2mo
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Senior Vice President, Lead Service Designer
New York, New York, United States
$102k/yr OnsiteFull Time
Expert in user-centered service design, journey mapping, and complex systems; strong cross-functional collaboration, storytelling, and mentorship skills; advanced Figma and Miro proficiency; design system experience.
Figma, Miro
5d
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Experience Design, Vice President- Platform Designer, Customer Acquisition & Onboarding
New York City or Columbus or Plano
$143k-$205k/yr OnsiteFull Time
5+ YOERequires 5+ years in user experience design, expertise in journeys, wireframes, prototypes, inclusive design, accessibility, client-side technologies, APIs, microservices, and design leadership.
APIs, microservices
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Content Experience Designer - Web, Mobile App and CRM (Mahwah, NJ, US, 07430)
Mahwah, New Jersey, United States
$83k-$154k/yr OnsiteFull Time
3+ YOE3+ years in digital product, content, UX, or marketing design; experience across web, mobile, and CRM; UX writing, information architecture, journey mapping; proficiency in Figma and Adobe Creative Suite; data and accessibility knowledge.
Figma, Adobe Creative Suite
1mo
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Senior Associate, User Design Experience (New York, NY, US)
New York City, New York, United States
$115k-$135k/yr HybridFull Time
Design end-to-end user journeys, apply and scale design systems, partner with Product and Analytics, and deliver production-ready UX aligned with system standards.
2mo
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Conversational UX Lead
Boston or Jersey City or Merrimack or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
8+ YOE8+ years in UX/product/conversational design including AI/agent systems; hands-on front-end and prototyping experience; systems thinking; ability to design multi‑session conversational journeys and translate policy/compliance to UX.
1mo
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Conversational UX Lead
Boston or Merrimack or Jersey City or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
8+ YOE8+ years in UX, product, or conversational design, including AI-powered or agent-based systems; expertise in complex multi-turn journeys, frontend experiences, systems thinking, and regulated environments.
AI, chatbot
5d
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Director, UX, Real World Journeys
Mountain View or New York City
$275k-$382k/yr OnsiteFull Time
15+ YOE10+ MgmtBachelor's degree or equivalent experience; 15 years in UX design and strategy; 10 years managing multidisciplinary UX teams; executive cross-functional collaboration; accessible product experience.
GenAI, Large Language Models (LLMs)
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
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Global Demand Strategist
Austin or New York
$81k-$153k/yr HybridFull Time
Bachelor's degree required; expert in omnichannel demand strategies, audience insight, AI/advanced analytics, journey design, cross-functional orchestration, and data-driven optimization.
AI, IBM Cloud
2mo
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Marketing Manager
New York City, New York, United States
$90k-$95k/yr HybridFull Time
5+ YOE5+ years marketing experience (CRM/lifecycle preferred); expertise in campaign strategy, marketing automation, customer journey design, analytics, testing, and cross-functional stakeholder management.
Marketing Automation Platform (MAP), Salesforce Marketing Cloud, HubSpot, Marketo, Braze, Airtable
1mo
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Senior Specialist, CRM Onboarding & Engagement
New York City or Frisco or San Jose or Newport Beach or United States
$93k-$153k/yr HybridFull Time
5+ YOE5+ years in CRM, lifecycle marketing, or customer engagement; experience designing onboarding and engagement journeys, experimentation (A/B, multivariate), analytics, cross-functional collaboration, and strong communication skills.
1mo
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Customer Value Architect, Enterprise Sales Enablement
Menlo Park or Seattle or New York City
$162k-$227k/yr OnsiteFull Time
8+ YOE8+ years in enterprise sales enablement/value engineering or related functions; experience designing journey maps, ROI and TCO models, working cross-functionally, and presenting to executive audiences.
1mo
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Sr. Manager, Patient Success
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
1mo
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Lifecycle Marketing Manager
New York City, New York, United States
$150k-$215k/yr OnsiteFull Time
3+ YOE3+ years lifecycle marketing experience building email, push, and in-app campaigns; strong analytics, journey design, segmentation, automation, and cross-functional collaboration skills; experience with lifecycle platforms and SQL a plus.
Customer.io, SQL
3w
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Manager, Business Services Talent Integration
New York, New York, United States
$185k-$200k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in talent management/onboarding/L&D or HR operations; experience designing post-day‑1 onboarding programs, strong stakeholder and project management, Workday Journeys experience preferred.
Workday Journeys
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