58 journey manager jobs at 37 companies in Colma, CA
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End-to-End Journey Management, Principal
Oakland or California or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$138k-$207k/yrHybridFull Time
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
10+ YOEBachelor's degree or equivalent experience, 10+ years of relevant experience, and 3+ years in customer journey mapping and management. Requires workshop facilitation, data analysis, executive communication, stakeholder influence, and cross-functional leadership.
Vice President, Customer Journey Product Tools & Data
San Francisco, California, United States
$262k-$458k/yrHybridFull Time
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
8+ YOE12+ years with a bachelor’s (or 10+ with an advanced degree, or 8+ with a PhD); extensive enterprise product, platform, data, and transformation leadership experience; platform, CRM and CPQ experience; strong product and change leadership.
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Represents customers across product and feature journeys, develops product insights, and collaborates cross-functionally to bring products and features to market.
San Jose or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo or Los Angeles County
$228k-$374k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
3+ YOEMaster's degree plus 3 years, or bachelor's degree plus 5 years, in a related field; 3 years each in copyright platforms, product project management, user research, feedback loops, evaluation matrices, journey mapping, and stakeholder communication.
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
5+ YOE5+ years product management experience; 3+ years hands-on analytics with SQL and/or PySpark, data pipelines, and modeling. Experience with Databricks, Splunk, Kafka, Adobe Analytics, Customer Journey Analytics, or Tableau. Strong statistics, taxonomy, agile, and storytelling skills.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ Mgmt5+ years leadership experience in services or SaaS, undergraduate degree, experience in service experience strategy, customer journey mapping, analytics, cross-functional leadership, and familiarity with payments advantageous.
Sony Interactive EntertainmentTokyo Stock Exchange: 6758: Develops and publishes PlayStation gaming hardware, software, and services.
5+ YOE5+ years optimizing digital customer experiences; bachelor's degree or equivalent; experience with digital products, personalization technology, customer journey mapping, cross-functional Product and Engineering work, project leadership, data analysis, Excel, and PowerPoint.
LVMHEuronext Paris: MC: A diversified luxury conglomerate managing fashion, spirits, and beauty brands.
2+ YOE2+ years in CRM, lifecycle, or digital marketing; email and SMS expertise; CDP, segmentation, lifecycle journey, QA, reporting, collaboration, and project management skills.
Kendo BrandsEuronext Paris: MC: Incubates and develops global prestige beauty and skincare brands.
2+ YOERequires 2+ years in CRM, lifecycle, or digital marketing; Email and SMS experience; CDP, segmentation, lifecycle journey familiarity; strong QA, analytics, collaboration, project management, and organizational skills.
EXLNASDAQ: EXLS: Provides data analytics and digital operations solutions to businesses.
7+ YOERequires 7+ years in product, digital, funnel, growth, or customer journey analytics; SQL proficiency; Python or R knowledge; dashboarding, forecasting, root-cause analysis, communication, and stakeholder management skills.
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
Hornblower Group: Global provider of water and land-based experiences and transportation.
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
6+ YOE6+ years growth marketing experience, strong SQL skills, experimentation and prioritization experience, hands-on with AI tools, experience building automated CRM journeys, excellent communication and analytical skills.
OpenAI: Develops artificial intelligence models and generative AI software services.
5+ YOE5+ years product/growth/consumer marketing experience; ability to translate insights into positioning, messaging, launches, lifecycle journeys, and measurable growth; strong cross-functional execution and clear writing.
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
The Bay Club Company: Operates a network of premium athletic and social clubs.
3+ YOE3+ years in email/lifecycle/CRM marketing with ownership of multi-touch campaigns; segmentation, journey design, automation, deliverability, A/B testing; directing and QA-ing AI agents; analytical and highly organized; Salesforce Marketing Cloud preferred.
Salesforce Marketing Cloud, Microsoft Word, Microsoft Excel
State Bar of California: Regulates the legal profession and licenses attorneys in California.
5+ YOE2+ MgmtBachelor's degree and 5+ years progressive experience (including 2+ at advanced journey level); program evaluation, data analysis, auditing, project management, confidentiality, strong writing and public speaking skills.
Sable: Multimodal AI agents for enterprise go-to-market workflows.
Own end-to-end deployments, scope projects, build and tune AI customer journeys, lead customer relationships, and work with engineering to spec and prioritize fixes.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
12+ YOE12+ years in customer experience strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey modeling, quantitative skills, executive communication, and senior-team leadership.