65 journey manager jobs at 39 companies in Diablo, CA
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End-to-End Journey Management, Principal
Oakland or California or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$138k-$207k/yrHybridFull Time
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
10+ YOEBachelor's degree or equivalent experience, 10+ years of relevant experience, and 3+ years in customer journey mapping and management. Requires workshop facilitation, data analysis, executive communication, stakeholder influence, and cross-functional leadership.
Vice President, Customer Journey Product Tools & Data
San Francisco, California, United States
$262k-$458k/yrHybridFull Time
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
8+ YOE12+ years with a bachelor’s (or 10+ with an advanced degree, or 8+ with a PhD); extensive enterprise product, platform, data, and transformation leadership experience; platform, CRM and CPQ experience; strong product and change leadership.
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
5+ YOEMaster’s degree and 5 years, or bachelor’s degree and 7 years, in product management; experience with product launches, agile processes, requirements, customer journeys, market analysis, and cross-functional teams.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
5+ YOEMaster’s degree plus 5 years, or bachelor’s degree plus 7 years, in product management; experience with roadmaps, launches, requirements, agile processes, customer journeys, market analysis, and cross-functional teams.
AppleNASDAQ: AAPL: Designing and manufacturing consumer electronics, software, and digital services.
Represents customers across product and feature journeys, develops product insights, and collaborates cross-functionally to bring products and features to market.
San Jose or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo or Los Angeles County
$228k-$374k/yrOnsiteFull Time
TikTok: Short-form mobile video and social media platform.
3+ YOEMaster's degree plus 3 years, or bachelor's degree plus 5 years, in a related field; 3 years each in copyright platforms, product project management, user research, feedback loops, evaluation matrices, journey mapping, and stakeholder communication.
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
5+ YOE5+ years product management experience; 3+ years hands-on analytics with SQL and/or PySpark, data pipelines, and modeling. Experience with Databricks, Splunk, Kafka, Adobe Analytics, Customer Journey Analytics, or Tableau. Strong statistics, taxonomy, agile, and storytelling skills.
IntuitNASDAQ: INTU: A global financial technology platform powering prosperity.
5+ YOE5+ Mgmt5+ years leadership experience in services or SaaS, undergraduate degree, experience in service experience strategy, customer journey mapping, analytics, cross-functional leadership, and familiarity with payments advantageous.
Sony Interactive Entertainment: Global leader in interactive entertainment, hardware, and digital network services.
5+ YOE5+ years optimizing digital customer experiences; bachelor's degree or equivalent; experience with digital products, personalization technology, customer journey mapping, cross-functional Product and Engineering work, project leadership, data analysis, Excel, and PowerPoint.
Chicago or New York or Santa Monica or Los Angeles or Palo Alto or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$155k-$225k/yrOnsiteFull Time
Cooley: Private law firm advising technology, life sciences and high-growth companies on deals, litigation, intellectual property and regulation.
7+ YOE2+ MgmtRequires 7+ years of applicable experience, including 2+ years of management experience, journey mapping, data storytelling, CRM and campaign technology expertise, and strong communication and organizational skills.
Kendo BrandsEuronext Paris: MC: Global luxury goods conglomerate operating over 75 prestigious brands.
2+ YOE2+ years in CRM, lifecycle, or digital marketing; email and SMS expertise; CDP, segmentation, lifecycle journey, QA, reporting, collaboration, and project management skills.
Pacific Coast Producers: Grower-owned California agricultural cooperative that cans fruits and tomatoes for retail, foodservice, and industrial customers.
5+ YOERequires 5+ years of industrial experience, electrical maintenance expertise, fabrication, hydraulics, pneumatics, welding, plumbing, HVAC, schematics, forklift operation, PPE use, and personal hand tools.
Kendo Brands: LVMH-owned beauty brand developer and wholesaler creating, manufacturing, and distributing founder-led cosmetics and skincare brands.
2+ YOERequires 2+ years in CRM, lifecycle, or digital marketing; Email and SMS experience; CDP, segmentation, lifecycle journey familiarity; strong QA, analytics, collaboration, project management, and organizational skills.
EXLNASDAQ: EXLS: Provides data analytics and digital operations solutions to businesses.
7+ YOERequires 7+ years in product, digital, funnel, growth, or customer journey analytics; SQL proficiency; Python or R knowledge; dashboarding, forecasting, root-cause analysis, communication, and stakeholder management skills.
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
Hornblower Group: Global provider of water and land-based experiences and transportation.
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
6+ YOE6+ years growth marketing experience, strong SQL skills, experimentation and prioritization experience, hands-on with AI tools, experience building automated CRM journeys, excellent communication and analytical skills.
OpenAI: AI research and deployment focused on beneficial AGI.
5+ YOE5+ years product/growth/consumer marketing experience; ability to translate insights into positioning, messaging, launches, lifecycle journeys, and measurable growth; strong cross-functional execution and clear writing.