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54 journey manager jobs at 37 companies in Hayward, CA

2mo
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Vice President, Customer Journey Product Tools & Data
San Francisco, California, United States
$262k-$458k/yr HybridFull Time
Visa
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
8+ YOE12+ years with a bachelor’s (or 10+ with an advanced degree, or 8+ with a PhD); extensive enterprise product, platform, data, and transformation leadership experience; platform, CRM and CPQ experience; strong product and change leadership.
CRM, CPQ, AI
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1mo
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Director of Product, Digital Guest Journey
New York City or San Francisco or Dallas
$275k-$350k/yr HybridFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
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1w
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Product Manager, Siri AI
Cupertino, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Represents customers across product and feature journeys, develops product insights, and collaborates cross-functionally to bring products and features to market.
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6d
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Lead Product Manager (Multiple Positions)
San Jose or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo or Los Angeles County
$228k-$374k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
3+ YOEMaster's degree plus 3 years, or bachelor's degree plus 5 years, in a related field; 3 years each in copyright platforms, product project management, user research, feedback loops, evaluation matrices, journey mapping, and stakeholder communication.
Product Opportunity Evaluation Matrix, Customer Journey Map
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1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
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1mo
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Senior Data Product Manager
San Jose, California, United States
$126k-$240k/yr OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
5+ YOE5+ years product management experience; 3+ years hands-on analytics with SQL and/or PySpark, data pipelines, and modeling. Experience with Databricks, Splunk, Kafka, Adobe Analytics, Customer Journey Analytics, or Tableau. Strong statistics, taxonomy, agile, and storytelling skills.
SQL, PySpark, Databricks, Splunk, Kafka, Adobe Analytics, Customer Journey Analytics, Tableau, Pandas, NumPy
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1mo
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Principal Product Manager, Services Segmentation
Mountain View or San Diego
$230k-$329k/yr OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ Mgmt5+ years leadership experience in services or SaaS, undergraduate degree, experience in service experience strategy, customer journey mapping, analytics, cross-functional leadership, and familiarity with payments advantageous.
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3w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
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1w
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Associate Manager, CRM North America Fenty
San Francisco, California, United States
$82k-$102k/yr HybridFull Time
LVMH
LVMHEuronext Paris: MC: A diversified luxury conglomerate managing fashion, spirits, and beauty brands.
2+ YOE2+ years in CRM, lifecycle, or digital marketing; email and SMS expertise; CDP, segmentation, lifecycle journey, QA, reporting, collaboration, and project management skills.
Klaviyo, Attentive, CDP, TikTok Shop, SMS
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1w
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Associate Manager, CRM NA Fenty
San Francisco, California, United States
$82k-$102k/yr HybridFull Time
Kendo Brands
Kendo BrandsEuronext Paris: MC: Incubates and develops global prestige beauty and skincare brands.
2+ YOERequires 2+ years in CRM, lifecycle, or digital marketing; Email and SMS experience; CDP, segmentation, lifecycle journey familiarity; strong QA, analytics, collaboration, project management, and organizational skills.
Email, SMS, TikTok Shop, Klaviyo, Attentive, CDP
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3w
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Email Marketing Manager
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
Hornblower Group
Hornblower Group: Global provider of water and land-based experiences and transportation.
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
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1mo
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Growth Marketing Manager, Lifecycle
San Francisco or New York City
$128k-$160k/yr HybridFull Time
Lyft
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
6+ YOE6+ years growth marketing experience, strong SQL skills, experimentation and prioritization experience, hands-on with AI tools, experience building automated CRM journeys, excellent communication and analytical skills.
SQL, Claude, Cursor
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3w
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Growth Product Marketing Manager
San Francisco or New York City
$144k-$210k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
5+ YOE5+ years product/growth/consumer marketing experience; ability to translate insights into positioning, messaging, launches, lifecycle journeys, and measurable growth; strong cross-functional execution and clear writing.
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1mo
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Email Marketing & Lifecyle Manager
San Francisco, California, United States
$75k-$85k/yr OnsiteFull Time
The Bay Club Company
The Bay Club Company: Operates a network of premium athletic and social clubs.
3+ YOE3+ years in email/lifecycle/CRM marketing with ownership of multi-touch campaigns; segmentation, journey design, automation, deliverability, A/B testing; directing and QA-ing AI agents; analytical and highly organized; Salesforce Marketing Cloud preferred.
Salesforce Marketing Cloud, Microsoft Word, Microsoft Excel
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4w
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Lead Program Analyst
San Francisco or Los Angeles
$115k-$153k/yr HybridFull Time
State Bar of California
State Bar of California: Regulates the legal profession and licenses attorneys in California.
5+ YOE2+ MgmtBachelor's degree and 5+ years progressive experience (including 2+ at advanced journey level); program evaluation, data analysis, auditing, project management, confidentiality, strong writing and public speaking skills.
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1mo
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Growth
San Francisco, California, United States
OnsiteFull Time
Sable: Multimodal AI agents for enterprise go-to-market workflows.
Own end-to-end deployments, scope projects, build and tune AI customer journeys, lead customer relationships, and work with engineering to spec and prioritize fixes.
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1d
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Product Analytics Manager
San Francisco, California, United States
$150k-$170k/yr HybridFull Time
EXL
EXLNASDAQ: EXLS: Provides data analytics and digital operations solutions to businesses.
7+ YOERequires 7+ years in funnel, digital, marketing, product, growth, or customer journey analytics; SQL, Python, R, HEAP, or Google Analytics; strong problem-solving, communication, consulting, and stakeholder influence skills.
SQL, Python, R, HEAP, Google Analytics
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18h
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Senior Director, CX Strategy
Santa Clara, California, United States
OnsiteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
12+ YOE12+ years in customer experience strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey modeling, quantitative skills, executive communication, and senior-team leadership.
NPS, VoC, SaaS
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4w
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Planner IV - Planning, Building, and Code Enforcement Department
San Jose, California, United States
$145k-$176k/yr OnsiteFull Time
City of San José
City of San José: Provides governance, public safety, and infrastructure for San José.
5+ YOEBachelor's in planning or related field, five years professional planning experience including three years journey-level, supervisory experience, AICP desirable, valid driver's license may be required, Form 700 disclosure.
GIS
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18h
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Senior Director, CX Strategy
Santa Clara, California, United States
OnsiteFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
12+ YOE12+ years in CX strategy, corporate strategy, or consulting, or 8+ years post-MBA; enterprise NPS/VoC ownership, journey strategy, B2B/SaaS experience, quantitative skills, executive communication, and team leadership.
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