Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
86 journey manager jobs at 56 companies in Hell's Kitchen, NY
2w
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Manager, Customer Journey
Parsippany, New Jersey, United States
$150k-$175k/yr OnsiteFull Time
5+ YOEBachelor's degree in business, customer experience, marketing, or related field; 5–7 years in customer experience, journey mapping, or CX analytics; cross-functional project execution and data analysis skills.
Tableau, Power BI
4w
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Lifecycle Journey Manager, Retention
New York, New York, United States
$160k-$185k/yr HybridFull Time
7+ YOE7+ years lifecycle/CRM/retention marketing for digital/subscription products; ownership of retention strategy and KPIs; experience shipping journeys in Iterable/Braze/Salesforce Marketing Cloud; advanced data literacy and experimentation; ML decisioning inputs; strong cross-functional leadership and communication.
Hightouch, Iterable, Braze, Salesforce Marketing Cloud
2mo
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Client Service Journey Owner
New York, New York, United States
$80k-$115k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years in wealth management/private banking; experience with process mapping, automation, change management, stakeholder influence, and strong analytical and communication skills.
2mo
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Client Service Journey Owner
New York, New York, United States
$80k-$115k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years in wealth management/private banking; process mapping, automation, change management, stakeholder influence, strong analytical and communication skills; authorized to work without sponsorship.
2mo
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Client Service Journey Owner
New York, New York, United States
$80k-$115k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years in wealth management/private banking; experience with process mapping, workflow analysis, automation and change management; strong analytical, communication, stakeholder influencing, and project delivery skills; must be authorized to work without sponsorship.
2w
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Senior Product Manager - Journey Monitoring
New York City, New York, United States
$192k-$240k/yr OnsiteFull Time
5+ YOERequires 5+ years in B2B SaaS product management, analytics or digital experience monitoring expertise, SQL, strong communication, and analytical skills. Bachelor's degree is preferred.
Real User Monitoring (RUM), Synthetics, Product Analytics, Application Performance Monitoring (APM), SQL, Experience Level Objectives (XLOs), Bits AI, Dynatrace, New Relic, Contentsquare, Amplitude
3w
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VP, Customer Journey & Audience Insights
United States or New York City
$140k-$225k/yr RemoteFull Time
10+ YOEBachelor's degree,10+ years experience in customer experience/lifecycle marketing or insights with leadership responsibility; expertise in segmentation, analytics, CRM/marketing automation; executive communication skills.
Salesforce, Office 365, CRM
1mo
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Director of Product, Digital Guest Journey
New York City or San Francisco or Dallas
$275k-$350k/yr HybridFull Time
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
1mo
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Journey Operations Specialist
New York, New York, United States
$68k-$112k/yr OnsiteFull Time
3+ YOE3+ years digital marketing or CRM experience, strong project management, cross-functional collaboration, data interpretation, documentation, and stakeholder communication skills; Bachelor's degree or equivalent preferred.
Microsoft Office
2mo
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Manager, Insurance Product Innovation & Emerging Solutions
Arizona or California or Colorado or Florida or Georgia or Illinois or Massachusetts or Michigan or Nevada or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Texas or Virginia or New York
$122k-$178k/yr RemoteFull Time
5+ YOEBachelor's degree, 5+ years in healthcare/health insurance/product management or corporate strategy, experience with product development, pilot programs, consumer journey mapping; willingness to travel up to 25%.
1w
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Lead Product Manager (Multiple Positions)
San Jose or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo or Los Angeles County
$228k-$374k/yr OnsiteFull Time
3+ YOEMaster's degree plus 3 years, or bachelor's degree plus 5 years, in a related field; 3 years each in copyright platforms, product project management, user research, feedback loops, evaluation matrices, journey mapping, and stakeholder communication.
Product Opportunity Evaluation Matrix, Customer Journey Map
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
3w
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Customer Engagement Program Manager - Scale Team
Munich or New York City
HybridFull Time
3+ YOERequires 3–5 years of programmatic execution and post-sales customer journey experience, industry and domain expertise, AI and technical fluency, stakeholder management, scaled engagement experience, and a technical or business degree. Native-level German required.
Process Intelligence Platform, Process Intelligence Graph, AI, copilots, intelligent agents
1mo
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Assistant Manager
Yorktown Heights, New York, United States
$20-$26/hr OnsiteFull Time
1+ MgmtHigh school diploma/GED, 1-5 years supervisory experience, ability to drive sales and store profitability, supervise and coach associates, manage operations and customer journey.
3w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2mo
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Marketing Manager
New York City, New York, United States
$90k-$95k/yr HybridFull Time
5+ YOE5+ years marketing experience (CRM/lifecycle preferred); expertise in campaign strategy, marketing automation, customer journey design, analytics, testing, and cross-functional stakeholder management.
Marketing Automation Platform (MAP), Salesforce Marketing Cloud, HubSpot, Marketo, Braze, Airtable
1w
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Senior Associate, Credit Journey Digital Marketing
New York City or Wilmington
$86k-$145k/yr OnsiteFull Time
3+ YOERequires 3 years of digital or performance marketing experience, strategic thinking, analytics, cross-functional collaboration, budget management, senior-level communication, and regulated-environment experience.
Search Engine Optimization (SEO), Tableau
2w
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Occupational Therapist (Journey Travel) - OT
New Jersey or Cape May or Piscataway or Phillipsburg
$55-$70/hr FieldFull Time
Bachelor's degree in occupational therapy, NBCOT registration, valid unencumbered occupational therapy license, and availability for nationwide 13-week travel assignments.
1mo
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Sr. Manager, Patient Success
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
1mo
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Manager, Business Services Talent Integration
New York, New York, United States
$185k-$200k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in talent management/onboarding/L&D or HR operations; experience designing post-day‑1 onboarding programs, strong stakeholder and project management, Workday Journeys experience preferred.
Workday Journeys
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