26 journey manager jobs at 18 companies in Plainfield, IL

1w
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AI Journey Operations Manager
Bellevue or Chicago or Toronto
$136k-$187k/yr HybridFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
7+ YOERequires 7+ years in B2B demand generation, revenue or sales operations, AI-enabled GTM workflows, qualification and routing design, funnel analytics, governance, and cross-functional leadership.
Qualified, Outreach, Salesforce, Marketo, Common Room, Clay, CRM
2mo
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Senior Manager, Industry Growth & Journey Orchestration
Chicago, Illinois, United States
$130k-$175k/yr HybridFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
8+ YOE8+ years in growth/demand/product/lifecycle marketing with proven success generating leads, SALs, opportunities and pipeline; expertise in audience segmentation, ABM, CRM/intent data, experimentation, and AI-enabled marketing.
6sense, CRM, custom GPTs, Adobe Gen Studio
2w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
1d
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Agentic Commerce Senior Manager | Industrial
Chicago or California or Cleveland or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States or Europe or Africa
$123k-$292k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
10+ YOE10+ years in consulting, digital, commercial, or technology strategy within Industrials; experience leading transformation programs, B2B buying journeys, AI experiences, cross-functional teams, and senior client engagements.
3mo
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Personal Training Manager
Willowbrook, Illinois, United States
$45k-$95k/yr OnsiteFull Time
JEM Wellness Brand
JEM Wellness Brand: Franchise operator of health, fitness, and beauty brands.
2+ YOE1+ MgmtLead PT program, sales, and team, ensure quality client journey; CPR/AED and national PT certs; manage schedules and KPIs.
CrunchOne Kickoffs, dotFIT, ABC/Datatrak, Crunch U, Styku
1mo
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Sr Manager, Service Management
Chicago, Illinois, United States
$153k-$191k/yr OnsiteFull Time
McDonald's
McDonald'sNYSE: MCD: Operate and franchise a global chain of quick-service restaurants.
8+ YOEBachelor's degree required, 8+ years service design/UX or enterprise service management experience, expertise in journey mapping, multi-channel design, ServiceNow experience, strong communication and organization skills.
ServiceNow
2mo
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Product Lead, Client Digital Experience
Chicago or Boston
$165k-$288k/yr HybridFull Time
Northern Trust
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
10+ YOEBachelor's degree or equivalent experience; 10+ years in product management/digital experience (financial services preferred); experience with end-to-end digital journeys, Agile/Scrum/Kanban, vendor management, cloud and service-oriented architectures.
Agile, Scrum, Kanban, Lean Startup, Design Thinking, Service Oriented Architecture, Cloud-based platforms
2mo
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Principal Engineer, Agentic Journey Engineering Lead
Chicago, Illinois, United States
HybridFull Time
Independence Pet Group
Independence Pet Group: Integrated platform providing pet insurance and health services.
12+ YOE5+ MgmtBachelor's degree in CS/AI/Data Science, 12+ years application engineering experience with 5+ years lead experience and 2+ years building production GenAI/agentic solutions; strong Python, C#, JavaScript skills and hands-on Microsoft Copilot Studio, Power Platform, Dynamics 365, Dataverse, Azure, and CI/CD experience.
Microsoft Copilot Studio (M365), Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Platform connectors, Microsoft Dynamics 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Dataverse, Power BI, PowerApps Component Framework (PCF), Adaptive Cards, Bot Framework, Azure, Azure DevOps, Azure Integration Services, Azure OpenAI, Semantic Kernel, Python, C#, JavaScript, Git, API Management, EIS Suite
3w
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Customer Relationship Manager
Schaumburg, Illinois, United States
$120k-$140k/yr HybridFull Time
Sunstar Americas
Sunstar Americas: Manufactures oral care products and industrial chemical formulations.
8+ YOEBachelor's degree and 8+ years CRM/lifecycle marketing experience; proven success with email/SMS, marketing automation, journey orchestration, analytics, and cross-functional leadership.
Salesforce Marketing Cloud, Adobe Campaign, HubSpot, Marketo, Microsoft Dynamics 365, Customer Data Platforms (CDPs), Google Analytics, Adobe Analytics, Power BI, Tableau
1mo
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Email Marketing Manager
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
Hornblower Group
Hornblower Group: Global provider of water and land-based experiences and transportation.
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
1d
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Agentic Commerce Senior Manager | Industrial
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
2w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
2mo
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
Verizon
VerizonNYSE: VZ: Provides wireless, fiber-optic internet, and telecommunications services globally.
4+ YOE4+ years relevant experience or bachelor’s degree; experience building scaled digital customer learning (online academies, automated journeys), digital adoption tools (Pendo, WalkMe), data-driven problem solving, and cross-functional collaboration.
Pendo, WalkMe, Skilljar, Docebo, Absorb
2mo
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Senior Director, Change Management
Lake Forest, Illinois, United States
$108k-$161k/yr OnsiteFull Time
Trustmark
Trustmark: Provides supplemental insurance and voluntary employee benefit solutions.
6+ YOE4+ MgmtBachelor's degree and 6+ years OCM experience (4+ leading multi-workstream transformations); expertise in change management methods, stakeholder journeys, communications, training, measurement; familiarity with agile; proficiency with Teams/SharePoint and OnePlan.
Microsoft Teams, Microsoft SharePoint, OnePlan
3w
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Lead Data Engineer (Journey Builder, Email Studio, Automation Studio)
McLean or Plano or Chicago
$179k-$225k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
4+ YOEBachelor's degree, 4+ years of application development, 2+ years in big data and cloud computing, plus programming, database, data warehousing, and Agile engineering experience.
Java, Scala, Python, Go, RDBMS, NoSQL, Redshift, Snowflake, Salesforce Marketing Cloud, Journey Builder, Email Studio, Automation Studio, SQL, TypeScript, AWS, Microsoft Azure, Google Cloud, Mongo, Cassandra, UNIX, Linux, Agile, AI
3w
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Adobe Marketing Automation Proxy Product Owner (Chicago, IL or Milwaukee, WI)
Chicago or Milwaukee
$110k-$150k/yr OnsiteFull Time
Blue Acorn iCi
Blue Acorn iCiNYSE: INFY: Provides digital commerce and customer experience consulting services.
Requires hands-on Adobe Journey Optimizer delivery, product ownership, backlog prioritization, Agile planning, campaign operations, stakeholder communication, and translating marketing needs into executable work.
Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP)
4w
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
Verizon
VerizonNYSE: VZ: Provides wireless, broadband, and telecommunications services to customers.
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1mo
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Senior Director of Account Management, Financial Services (Strategics)
Chicago or Boston or New York City or United States
$200k-$250k/yr OnsiteFull Time
AlphaSense
AlphaSense: AI-powered search platform for business and financial market intelligence.
10+ YOE5+ Mgmt10+ years in sales/account management/client success,5+ years people management,2+ years managing managers,ability to operationalize customer journeys and communicate complex issues simply.
1w
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VP, Competitive Intelligence Insights
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
Citi
CitiNYSE: C: Providing global banking, investment, and wealth management services.
7+ YOE7+ years of work experience, including 4+ years in competitive intelligence, research, insights, or consulting; strong consumer journey, communication, relationship management, synthesis, and influence skills.
1w
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VP, Competitive Intelligence Insights
Schaumburg or New York City
$115k-$172k/yr HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
7+ YOERequires 7+ years of work experience, including 4+ years in competitive intelligence, research, insights, or consulting; strong consumer journey, communication, relationship management, synthesis, and influence skills.

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