49 journey manager jobs at 34 companies in Ross, CA
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End-to-End Journey Management, Principal
Oakland or California or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$138k-$207k/yrHybridFull Time
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
10+ YOEBachelor's degree or equivalent experience, 10+ years of relevant experience, and 3+ years in customer journey mapping and management. Requires workshop facilitation, data analysis, executive communication, stakeholder influence, and cross-functional leadership.
Vice President, Customer Journey Product Tools & Data
San Francisco, California, United States
$262k-$458k/yrHybridFull Time
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
8+ YOE12+ years with a bachelor’s (or 10+ with an advanced degree, or 8+ with a PhD); extensive enterprise product, platform, data, and transformation leadership experience; platform, CRM and CPQ experience; strong product and change leadership.
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE5+ Mgmt5+ years leadership experience in services or SaaS, undergraduate degree, experience in service experience strategy, customer journey mapping, analytics, cross-functional leadership, and familiarity with payments advantageous.
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yrFieldFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
LVMHEuronext Paris: MC: A diversified luxury conglomerate managing fashion, spirits, and beauty brands.
2+ YOE2+ years in CRM, lifecycle, or digital marketing; email and SMS expertise; CDP, segmentation, lifecycle journey, QA, reporting, collaboration, and project management skills.
Kendo BrandsEuronext Paris: MC: Incubates and develops global prestige beauty and skincare brands.
2+ YOERequires 2+ years in CRM, lifecycle, or digital marketing; Email and SMS experience; CDP, segmentation, lifecycle journey familiarity; strong QA, analytics, collaboration, project management, and organizational skills.
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
Hornblower Group: Global provider of water and land-based experiences and transportation.
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
6+ YOE6+ years growth marketing experience, strong SQL skills, experimentation and prioritization experience, hands-on with AI tools, experience building automated CRM journeys, excellent communication and analytical skills.
OpenAI: Develops artificial intelligence models and generative AI software services.
5+ YOE5+ years product/growth/consumer marketing experience; ability to translate insights into positioning, messaging, launches, lifecycle journeys, and measurable growth; strong cross-functional execution and clear writing.
The Bay Club Company: Operates a network of premium athletic and social clubs.
3+ YOE3+ years in email/lifecycle/CRM marketing with ownership of multi-touch campaigns; segmentation, journey design, automation, deliverability, A/B testing; directing and QA-ing AI agents; analytical and highly organized; Salesforce Marketing Cloud preferred.
Salesforce Marketing Cloud, Microsoft Word, Microsoft Excel
State Bar of California: Regulates the legal profession and licenses attorneys in California.
5+ YOE2+ MgmtBachelor's degree and 5+ years progressive experience (including 2+ at advanced journey level); program evaluation, data analysis, auditing, project management, confidentiality, strong writing and public speaking skills.
Sable: Multimodal AI agents for enterprise go-to-market workflows.
Own end-to-end deployments, scope projects, build and tune AI customer journeys, lead customer relationships, and work with engineering to spec and prioritize fixes.
EXLNASDAQ: EXLS: Provides data analytics and digital operations solutions to businesses.
7+ YOERequires 7+ years in funnel, digital, marketing, product, growth, or customer journey analytics; SQL, Python, R, HEAP, or Google Analytics; strong problem-solving, communication, consulting, and stakeholder influence skills.
Applications Analyst II – Epic Ambulatory & Community Connect - FT - Days - Ambulatory Tech Group @ MV
Mountain View, California, United States
$58-$87/hrOnsiteFull Time
El Camino Health: Provides acute care and specialized hospital medical services.
Journey-level applications analyst role focused on implementing, managing, and optimizing Epic clinical applications, integrations, interoperability, security, compliance, and system stability.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Entry-level or first-journey clerical role transcribing complex medical records and reports, maintaining medical files, handling confidential inquiries, and supporting hospital information management operations.
State Examination/Employment Application STD Form 678
Columbus or Austin or San Francisco or New York City or United States or Canada
$169k-$270k/yrRemoteFull Time
UpstartNasdaq: UPST: AI-powered lending marketplace for consumer and automotive loans.
10+ YOE3+ MgmtBachelor's or equivalent, 10+ years lifecycle marketing (B2C), 3+ years people management, 4+ years building journeys in enterprise marketing automation, experience with revenue-driven programs and forecasting.
Fanatics: Global digital sports platform for licensed merchandise and betting.
5+ YOE5+ years in CRM or lifecycle marketing, strong analytical mindset, expertise in SQL, experience with CDPs (Adobe Experience Platform/Journey Optimizer) and large datasets, excellent communication and stakeholder management.
SQL, Adobe Experience Platform, Journey Optimizer, Superset, MicroStrategy, Power BI