32 journey manager jobs at 15 companies in Sumner, WA
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AI Journey Operations Manager
Bellevue or Chicago or Toronto
$136k-$187k/yrHybridFull Time
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
7+ YOERequires 7+ years in B2B demand generation, revenue or sales operations, AI-enabled GTM workflows, qualification and routing design, funnel analytics, governance, and cross-functional leadership.
Qualified, Outreach, Salesforce, Marketo, Common Room, Clay, CRM
Washington State Department of Ecology: Provides environmental regulation and conservation services for Washington state.
5+ YOE5+ years experience in environmental data modeling, metadata management, advanced querying, technical coordination, documentation, and stakeholder collaboration; education in CS, IT, or environmental science preferred.
Vigor Marine Group: Private U.S. shipbuilding, ship-repair, marine-fabrication, and maritime-services contractor serving defense and commercial vessel operators.
3+ YOE3+ MgmtRequires 3–5 years of marine electrician or supervisor experience, or a current plant journey-level license; high school diploma/GED preferred, electrical theory, blueprint, troubleshooting, and English skills.
ABM IndustriesNYSE: ABM: Provides integrated facility management and building maintenance services.
3+ YOERequires a high school diploma or equivalent and 3–5 years in building engineering or facilities management. Experience with HVAC, plumbing, electrical, BAS, troubleshooting, and safety compliance required; EPA certification preferred.
HVAC, Building Automation Systems (BAS), Building Management Systems (BMS), OSHA, ADA
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
8+ YOERequires 8+ years of product management experience with enterprise SaaS, AI, workflow automation, or platform products; expertise in product-led growth, analytics, experimentation, customer journeys, and cross-functional leadership.
care optimization manager, Customer & Partner Care
Seattle, Washington, United States
$113k-$170k/yrHybridFull Time
StarbucksNASDAQ: SBUX: Global coffeehouse chain and specialty coffee roaster.
5+ YOEBachelor's degree or equivalent experience and 5+ years in customer support, contact center operations, customer experience, service design, product management, or business analysis. Requires journey design, requirements gathering, analytics, and technology partnership.
Senior Product Manager, Technical, Prime Video Personalization & Discovery
Seattle, Washington, United States
$151k-$205k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ years technical product/program management, 3+ years end-to-end delivery, bachelor's degree required, experience with messaging/CRM/journey orchestration platforms and building self-service tooling; data-driven and cross-functional collaboration skills.
Trupanion Managers USA, Inc.: U.S. pet insurance agency selling and administering medical insurance for cats and dogs under the Trupanion brand.
7+ YOERequires 7+ years in digital merchandising, site experience, eCommerce, or conversion optimization; customer journey, content strategy, analytics, A/B testing, stakeholder management, and cross-functional collaboration experience.
Chicago or New York or Santa Monica or Los Angeles or Palo Alto or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$155k-$225k/yrOnsiteFull Time
Cooley: Private law firm advising technology, life sciences and high-growth companies on deals, litigation, intellectual property and regulation.
7+ YOE2+ MgmtRequires 7+ years of applicable experience, including 2+ years of management experience, journey mapping, data storytelling, CRM and campaign technology expertise, and strong communication and organizational skills.
care optimization manager, Customer & Partner Care
Seattle, Washington, United States
$113k-$170k/yrHybridFull Time
StarbucksNasdaq: SBUX: Operates a global chain of coffeehouses and roastery reserves.
5+ YOEBachelor's degree or equivalent experience and 5+ years in customer support, contact center operations, customer experience, service design, product management, or business analysis. Requires journey design, requirements gathering, analytics, and stakeholder influence.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
Construction Trades Assistant Professor (Full-time, Tenure-track)
Shelton, Washington, United States
$75k-$96k/yrOnsiteFull Time
Cascadia College: Public community college offering associate and bachelor's degrees.
Journey-level construction trades experience, teaching or mentoring adults, knowledge of apprenticeship programs, ability to work in corrections, strong communication and classroom management skills.
Burien or Des Moines or Normandy Park or SeaTac or White Center
$50-$54/hrOnsiteFull Time
Highline Public Schools: Provides public K-12 education to students in Washington.
Serving as a working lead coordinating and inspecting vehicle maintenance staff while performing journey-level mechanical work to maintain a safe, reliable district fleet.
Arden Engineering Constructors: Civil engineering consultancy designing decentralized water and onsite wastewater systems for government and private-sector clients.
3+ YOE2+ MgmtLead manufacturing teams using Lean principles; blueprint reading, GD&T, math; 3+ years journey/milling experience and 2+ years leadership; high school/GED required.
Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.
King County: Local government providing public services for King County, Washington.
3+ YOE2+ MgmtRequires 3 years as a Rail Electrical Worker and 2 years supervising electrical workers; knowledge of electrical theory, high-voltage systems, blueprints, and safety; valid driver's license and ability to obtain Class B CDL, WA Journey Electrician (EL01), flagger, forklift, and first aid certifications; proficiency with Microsoft Office.