26 cx manager jobs at 15 companies in Sumner, WA
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Manager, CX AI Strategy
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function, 1+ year managing a team of 4+ ICs, proven experience owning AI/automation in support, technical fluency with AI-enabled CX platforms, strong analytical and communication skills.
Sierra
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Senior Manager, Product Management - CX
Reston or Seattle or Krakow
HybridFull Time
10+ YOE3+ MgmtProven product management leadership with 10+ years in product roles and >3 years managing PMs; experience defining strategy, scaling products, driving execution, and applying AI to product development.
Figma
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2w
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Principal, Product Manager-Tech , éShop, Premium Ads CX
Seattle or New York City
$180k-$268k/yr OnsiteFull Time
Requires a bachelor's degree and experience in technical product management, roadmap strategy, feature delivery, leadership communication, and engineering discussions; experience with cross-functional teams preferred.
generative AI
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Supervisor (CX)
Seattle, Washington, United States
OnsiteFull Time
0.5+ YOE6 months passenger/customer service experience, airline procedures knowledge, adaptability, strong communication; English required, Japanese preferred; availability to work five days per week.
1w
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
3w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1mo
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Business Systems Manager
Woodinville or Seattle
$93k-$139k/yr OnsiteFull Time
5+ YOE5+ years in business systems administration or application management, ServiceTitan admin experience, strong integration, reporting, UAT, change management, and stakeholder communication skills.
Service Titan, Field Service Management, ERP, CRM, HRIS, CX, Fleet Management, Project Management, API
2mo
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Senior Account Manager, Host Networking Segment Sales
Santa Clara or Seattle
$248k-$397k/yr OnsiteFull Time
15+ YOE15+ years in data center networking or cloud infrastructure sales, technical/commercial degree or equivalent, experience closing design wins with hyperscalers, strong knowledge of DPU/SuperNIC/NIC and AI data center architectures, executive-level presentation skills.
DPU, SuperNIC, NIC, RDMA over Ethernet, RoCE/RDMA, Ethernet, PCIe, CXL, GPU, Network SerDes
1w
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Sub-Regional Cost Lead
Boydton or Chicago or Redmond or Manassas
$131k-$277k/yr HybridFull Time
12+ YOE10+ MgmtBachelor's degree or equivalent experience; 12+ years related experience required, with extensive data center, project management, commercial construction, and people management experience preferred.
RFP, GMP, LOA, AE, Cx, PMQS, QRA, PER, RICS
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Head Of Platform Measurement
New York City or Chicago Ridge or Bellevue
$129k-$232k/yr OnsiteFull Time
7+ YOEBachelor's degree plus 7 years related experience (or equivalent); experience in service strategy, CX measurement, data analysis, leadership, stakeholder management, and cross-functional project management.
2d
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Pre-Sales Solutions Architect (Salesforce)
Seattle, Washington, United States
$191k-$259k/yr OnsiteFull Time
12+ YOERequires 12+ years of experience, 2+ years in CX consulting, two large transformation programs, Salesforce expertise, stakeholder management, and experience across global teams and multiple time zones.
Salesforce, CPQ, Experience Cloud, Commerce, Field Service
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
2mo
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Senior Director, Solutions Engineering - Americas
Seattle or North America or South America
$250k-$376k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading enterprise pre-sales/solution engineering in SaaS, 5+ years managing SE managers, deep CCaaS/CX domain experience, proven enterprise revenue track record, executive presence, bachelor\u0002s degree or equivalent.
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Commissioning Authority – Data Center/Mission Critical - Seattle in Seattle, Washington, United States
Seattle, Washington, United States
$110k-$180k/yr HybridFull Time
8+ YOE8+ years industry experience with 2+ years datacenter commissioning; ANSI/ISO Cx credentials; technical datacenter MEP knowledge; project management and client-facing skills; ability to travel ~50% and climb/lift; valid driver’s license.
Microsoft Office
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Commissioning Authority – Data Center/Mission Critical - Seattle
Seattle, Washington, United States
$110k-$180k/yr HybridFull Time
8+ YOEBachelor's degree or commensurate experience, 8+ years industry experience with 2+ years datacenter commissioning, ANSI/ISO Cx accreditation required, project management skills, MS Office proficiency, valid driver's license, willingness to travel ~50% (U.S.).
Microsoft Office
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Principal PCIe Subsystem RTL lead
San Jose or Santa Clara or Austin or Seattle or Boston
HybridFull Time
10+ YOE10+ years digital IC design experience with 4+ years PCIe subsystem design/integration, strong SystemVerilog RTL skills, experience integrating PCIe controller/SerDes PHY, multi-clock-domain design, and ability to lead architectural work.
SystemVerilog, UVM, PCIe, CXL, SerDes
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