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15 journey manager jobs at 13 companies in Tennessee

5d
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Senior Product Manager- Patient Experience
United States or Nashville
RemoteFull Time
TailorCare
TailorCare: Risk-based musculoskeletal care navigation helping patients choose and coordinate treatment for joint, back, and muscle conditions.
5+ YOE5+ years product management, 3+ years healthcare or regulated consumer platform experience, B2C product ownership, application scaling, patient journey knowledge, data analysis, stakeholder management, and a bachelor's degree required.
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4mo
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Guest Experience Manager
Whitwell, Tennessee, United States
$80k-$100k/yr OnsiteFull Time
Bolt Farm Treehouse
Bolt Farm Treehouse: Adults-only luxury resort in Tennessee offering treehouses, domes, and mirror cabins for couples.
5+ YOE3+ Mgmt5+ years in high-touch service; 3+ years leading guest-facing teams onsite; experience managing multiple guest journey touchpoints; experience building SOPs, staffing schedules, and service processes; experience with CRM and guest feedback tools.
CRM, Guest Messaging
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4d
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Agentic Commerce Senior Manager | Industrial
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
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2w
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Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
Good360
Good360: Nonprofit product-philanthropy organization connecting corporate surplus goods with nonprofits serving people in need.
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
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5d
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Digital Support Experience Manager
Knoxville, Tennessee, United States
OnsiteFull Time
PetSafe Brands
PetSafe Brands: Manufacturer of hard pet goods for dogs and cats, serving pet owners worldwide.
Bachelor’s degree or equivalent experience; experience leading digital customer experience, Voice of Customer, journey mapping, content, analytics, AI, cross-functional projects, and high-performing teams; advanced Jira and Microsoft 365 knowledge.
Jira, Microsoft 365, Content Management Systems (CMS), conversational AI, AI, automation, analytics
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1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Cummins Inc.
Cummins Inc.NYSE: CMI: Global power leader in engines, powertrains, and energy solutions.
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
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3w
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Sr. Director, Membership Recruitment & Growth
Washington or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Maine or Michigan or Minnesota or Montana or New Hampshire or New Mexico or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or Wyoming
$123k-$135k/yr RemoteFull Time
American Institute of Architects
American Institute of Architects: A nonprofit professional association representing architects and design professionals through advocacy, education, resources, and member services.
10+ YOEBachelor's degree and 10+ years in membership growth/recruitment or marketing, experience managing teams, fluency in Fonteva and recruitment journey design, strong analytics, segmentation, and outreach skills.
Fonteva, Salesforce
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3w
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DC Mechanic I
Lebanon, Tennessee, United States
$23-$26/hr OnsiteFull Time
REI
REINYSE American: REI: Consumer cooperative selling outdoor equipment and clothing.
2+ YOE2+ years journey-level mechanic/electrician/conveyor installer experience; ability to perform preventative maintenance, manage parts inventory, operate a PC, and work flexible/on-call schedules.
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1w
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Director, Global Customer Insights & Experience
Nashville, Tennessee, United States
$138k-$230k/yr HybridFull Time
Cummins Inc.
Cummins Inc.NYSE: CMI: Global power leader in engines, powertrains, and energy solutions.
Bachelor's degree required; master's preferred. Requires progressive customer experience leadership, VoC and listening programs, journey mapping, analytics, executive communication, change leadership, vendor management, and governance experience.
CRM systems, Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES)
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1w
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Customer Experience Leader
Nashville or Indianapolis
$118k-$131k/yr HybridFull Time
Atmus Filtration Technologies
Atmus Filtration TechnologiesNYSE: ATMU: Public filtration manufacturer supplying filters, coolants, and chemicals for vehicles, equipment, HVAC, data centers, and power generation.
5+ YOERequires 5–8 years in customer experience or CX program management, cross-functional program leadership, VOC platform and survey experience, data storytelling, journey mapping, and executive communication. Bachelor's degree preferred.
Medallia, Qualtrics, Salesforce Service Cloud, Power BI, Tableau, Salesforce, Microsoft Viva Engage, CRM, BI tools, NPS, CES, VOC
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2w
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Director of Admissions
Los Angeles or Santa Barbara or La Jolla or Malibu or Austin or Atlanta or Boca Raton or Boston or Chicago or Greenwich or Nashville or Park City
$200k/yr OnsiteFull Time
Crossover
Crossover: Private global recruiting platform matching top technology talent with AI-first companies for full-time remote jobs.
3+ YOERequires 3+ years in direct B2C client-facing work with high-value buyers, ownership of admissions or client journeys, CRM relationship management, AI workflow use, professional communication, and US work authorization.
HubSpot, student information system (SIS), ChatGPT, Claude
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1w
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PLUMBER INSPECTOR - Direct Hire Authority
Edwards Air Force Base or Eglin Air Force Base or Holloman Air Force Base or Nellis Air Force Base or Arnold Air Force Base or Hill Air Force Base
$68k-$80k/yr OnsiteFull Time
Air Force Materiel Command
Air Force Materiel Command: U.S. Air Force major command that develops, acquires, tests, and sustains warfighting capabilities for Airmen.
Journey-level plumbing expertise in inspecting, installing, repairing, and modifying utility systems; blueprint reading, troubleshooting, measurement, tool use, safety practices, and work leadership required.
Computerized Maintenance Management Systems (CMMS)
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1mo
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Vice President, Customer Retention & Lifecycle Management
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
Cable One
Cable OneNYSE: CABO: Broadband communications provider serving residential and business customers.
10+ YOE10+ years leadership in retention, lifecycle marketing, or customer experience; experience reducing churn, predictive analytics, journey orchestration, A/B testing, strong commercial and cross-functional leadership; Bachelor's required, MBA preferred.
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3mo
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FACILITY SVC TECH SR
Knoxville, Tennessee, United States
OnsiteFull Time
Fort Sanders Regional Medical Center
Fort Sanders Regional Medical Center: Not-for-profit regional referral hospital serving East Tennessee with advanced acute, specialty, surgical, and rehabilitation care.
3+ YOE3+ years maintenance/construction/repair experience; EPA universal for HVAC duties; valid Tennessee Class D driver; ability to lead, train, and perform journey-level trades work.
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1mo
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FACILITY SVC TECH SR
Knoxville, Tennessee, United States
OnsiteFull Time
Fort Sanders Regional Medical Center
Fort Sanders Regional Medical Center: Not-for-profit regional referral hospital serving East Tennessee with advanced acute, specialty, surgical, and rehabilitation care.
3+ YOE3–5 years maintenance/construction/repair experience; journey-level trades skills; EPA universal technician required if performing HVAC; valid Tennessee Class D driver’s license and acceptable driving record; ability to train and lead technicians.
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