37 managed services support engineer jobs at 28 companies in Gurnee, IL
1mo
Save
Mark Applied
Hide
Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yr HybridFull Time
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
OpenText, Microsoft Office
1w
Save
Mark Applied
Hide
Field services Engineer
Elgin, Illinois, United States
$65k-$75k/yr OnsiteFull Time
4+ YOERequires 4–6 years of field service support in manufacturing, with ITIL, SLA, incident management, IMAC, smart hands, network, server, OT security, asset management, and customer support experience.
ITIL, ServiceNow
2mo
Save
Mark Applied
Hide
Tech Services Engineer
Charlotte or Milwaukee
$100k-$140k/yr HybridFull Time
2+ YOE2+ years designing/supporting cloud services in AWS, Azure, M365; 2+ years with Fabric/Dataverse and Power BI/Power Automate; Bachelor’s in IT or equivalent; on-call and incident management experience.
AWS, Azure, M365, Fabric, Dataverse, Power BI, Power Automate, Microsoft Office Tools
1mo
Save
Mark Applied
Hide
Managed Services Enterprise Services Architect
United States or Chicago or Columbus or Cleveland or Boston or Nashville
$140k-$160k/yr RemoteFull Time
10+ YOE10+ years designing and supporting enterprise virtualization and HCI (VMware, Nutanix, PowerFlex), MSP experience, hybrid cloud integration, strong communication, and willingness to be on-call and travel up to 40%.
VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, Azure, AWS, Google Cloud Platform, LogicMonitor, PowerShell, Python
2w
Save
Mark Applied
Hide
Sales Support Engineer
Schaumburg, Illinois, United States
$90k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or engineering, or equivalent experience; 5 years in a business environment; Microsoft Office, SAP, and ERP experience; strong purchasing, logistics, pricing, customer service, and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, SAP, ERP
1w
Save
Mark Applied
Hide
Support Services Analyst (Engineering & Public Works) (14196)
Schaumburg, Illinois, United States
$89k-$129k/yr OnsiteFull Time
2+ YOEMaster’s degree in public or business administration or related field, at least 2 years of similar administrative or management experience, and proficiency with computer technology, job-specific software, and customer service systems.
3w
Save
Mark Applied
Hide
National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
1w
Save
Mark Applied
Hide
Reliability Engineer 4 (Observability Specialist )
Chicago or Atlanta or Cupertino or Gresham or Denver or Charlotte or Brookfield or Irving or Hopkins or Earth City
$124k-$146k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6–8 years in reliability, SRE, IT service management, production support, application development, or related work; expertise in observability and stakeholder leadership.
Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, Elastic, OpenTelemetry, Kubernetes
3w
Save
Mark Applied
Hide
Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
2mo
Save
Mark Applied
Hide
Product & Fleet Support Specialist
Mount Pleasant, Wisconsin, United States
HybridFull Time
Mechanical troubleshooting (hydraulic, electrical, control systems); read schematics and engineering drawings; use telematics, remote diagnostic and service management systems; customer support and documentation; Microsoft Office; Syspro familiarity preferred.
Syspro, Microsoft Office, PLC, CANbus, remote I/O, telematics platforms, remote diagnostic software, service management systems, VPN, IoT
1mo
Save
Mark Applied
Hide
Senior Systems Engineer
Dallas or Chicago
OnsiteFull Time
Experience supporting managed services, cybersecurity, and business transformation for financial services organizations.
3w
Save
Mark Applied
Hide
Infrastructure Engineer I
Chicago, Illinois, United States
$60k-$101k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT support experience, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, access management skills, and strong communication.
Windows, Microsoft 365
3w
Save
Mark Applied
Hide
Infrastructure Engineer I
Chicago, Illinois, United States
$60k-$101k/yr OnsiteFull Time
2+ YOERequires 2+ years in IT or service desk support, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, and strong troubleshooting and communication skills.
Windows, Microsoft 365
1mo
Save
Mark Applied
Hide
Trading Systems Engineer
Austin or Boulder or Chicago or London or New York City
$150k-$250k/yr OnsiteFull Time
7+ YOE7+ years supporting live production environments; expert Linux administration, configuration management, automation programming, shell scripting, trading services, project management, and production troubleshooting.
Linux, Debian, Ubuntu, SaltStack, Puppet, Ansible, Chef, CFEngine, Python, Bash, JIRA, AWS, GCP
3d
Save
Mark Applied
Hide
Client Platforms Engineer
Hong Kong or Chicago
OnsiteFull Time
4+ YOERequires 4+ years in service desk or IT support, knowledge of Windows, macOS, Linux, hardware, software, networking, ticketing and incident management, plus endpoint management experience and on-call availability.
Windows, macOS, Linux, SCCM, Intune, Jamf, Slack
4d
Save
Mark Applied
Hide
Senior Network Engineer
Bolingbrook or Madison or Appleton or Austin or Indianapolis or Houston or Brookfield or Hammond or Chicago
$105k-$125k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise or MSP production support, routing and switching expertise, network troubleshooting, customer communication, and experience with Cisco, Fortinet, SonicWall, Palo Alto Networks, RMM, and service management tools.
BGP4, OSPF, ISIS, DNS, Cisco, Fortinet, FortiGate, SonicWall, Palo Alto Networks, ITIL, N-Able, HaloPSA, RMM, Microsoft Azure, Microsoft Azure Network Engineer Associate, Cisco Certified Network Associate (CCNA), Cisco Certified Networking Professional (CCNP), CompTIA Network+, CompTIA Security+, ITAR, EAR
3w
Save
Mark Applied
Hide
Care Engineer
Dallas or Naperville
$108k-$177k/yr HybridFull Time
Advanced technical troubleshooting, analytical, communication, customer relationship, knowledge management, mentoring, process compliance, and emergency response skills; experience with SW services processes and tools.
SLA, KPI, SW
1mo
Save
Mark Applied
Hide
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
1mo
Save
Mark Applied
Hide
Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yr FieldFull Time
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
SFDC
3mo
Save
Mark Applied
Hide
Field Service Engineer (Chicago, US)
Chicago, Illinois, United States
$43k-$75k/yr OnsiteFull Time
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
Explore Jobs