San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
San Francisco • 50 milesRemote · Hybrid · Onsite · Field · All Environments
58 manager customer success implementation jobs at 39 companies in San Francisco, CA
2mo
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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
1d
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Founding Customer Success Manager
San Francisco or New York City
OnsiteFull Time
Customer Success or Account Management experience, account renewal and growth record, onboarding and implementation experience, strong communication skills, and proactive ownership in an early-stage environment.
1d
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Customer Success Manager - UAE
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
AI, AI/ML, GenAI, LLM
3d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
1mo
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Senior Customer Success Manager
Barcelona or New York City or San Francisco or Dallas or Europe
€93k-€101k/yr OnsiteFull Time
5+ YOE5+ years SaaS customer success experience managing enterprise accounts; fluent Spanish and English; Bachelor’s degree; experience with complex implementations, data literacy, project management; proficiency with Gainsight, Salesforce, Claude; regional travel.
Gainsight, Salesforce, Claude
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
4d
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Founding Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
3+ YOERequires 3+ years in customer success, implementation, or onboarding at a B2B SaaS company, strong communication, technical setup skills, organization, and comfort working independently in ambiguity.
API
3mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
1d
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Senior Customer Success Manager, Enterprise - Moveworks
Santa Clara, California, United States
$114k-$199k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, Implementation, or SaaS Consulting; enterprise customer experience; executive relationship skills; technical communication; and a bachelor's degree or equivalent.
ServiceNow, Moveworks AI Assistant, ServiceNow AI platform, Reasoning Engine, LLMs, ITSM
1d
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Senior Customer Success Manager, Enterprise - Moveworks
Santa Clara, California, United States
$114k-$199k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, implementation, or SaaS consulting; enterprise customer experience; executive relationship skills; problem-solving and change management abilities; and a bachelor's degree or equivalent.
ServiceNow, Moveworks AI Assistant, LLMs
1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
1mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
1mo
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
1mo
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Customer Success Manager, Commercial (EST)
San Francisco or United States
$135k-$153k/yr HybridFull Time
2+ YOE2+ years B2B SaaS CSM experience managing 40+ accounts, 2+ years product implementation/onboarding, 1+ year SDR experience, familiarity with Outreach/Salesloft/Salesforce/HubSpot/Apollo, strong communication and data-driven customer success skills.
Outreach, Salesloft, Salesforce, HubSpot, Apollo
1d
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Manager, HRS Implementation
San Francisco or New York City or United States
$94k-$176k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in SaaS professional services, implementation, or customer success and 2+ years leading a team, plus prioritization, time management, attention to detail, and complex problem-solving skills.
2w
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Customer Success Engineer
San Francisco or New York City
$86k-$142k/yr HybridFull Time
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.
JSON, HTML, SQL, API
10h
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Director of Customer Success
San Francisco, California, United States
$150k-$190k/yr RemoteFull Time
8+ YOERequires 8+ years leading customer success, implementation, or delivery for enterprise SaaS or health technology; healthcare workflow, stakeholder management, process building, adoption, retention, analytics, and technical integration fluency.
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
2mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
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