31 manager customer success programs jobs at 24 companies in Buckhall, VA
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
Emmes: Provides full-service clinical research and technology-enabled development solutions.
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
IDEMIA: Develops biometric identification and secure identity technologies globally.
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
Moody'sNYSE: MCO: Global provider of financial credit ratings and risk data.
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
PADO AI Orchestration: AI-powered energy management software for data centers.
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yrOnsiteFull Time
Marine Corps Community Services: Provides quality of life programs and services for Marines.
10+ YOE10+ years in commercial operations, business development, customer success, or program management in technology environments; familiarity with DoD, government contracting, SaaS, customer lifecycle management, and enterprise onboarding.
Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yrOnsiteFull Time
U.S. Department of the Navy: Provides national security through naval and maritime defense operations.
10+ YOERequires 10+ years in commercial operations, business development, customer success, or technology program management; DoD or federal contracting familiarity; customer infrastructure, SaaS, onboarding, and stakeholder engagement experience.
Nitra: AI-native business operating system for medical practices.
5+ YOE5+ years in customer marketing/community/customer success/growth roles; experience building communities and advocacy programs; strong communication, project management, and analytic skills; experience with SMB/mid-market and healthcare/fintech/SaaS preferred.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
Cvent: Cloud-based software for event and venue management.
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
High school diploma/GED, valid driver's license with clean history, strong customer service and communication skills, multitasking ability, and successful background check; restoration or cleaning experience preferred.
7+ YOE5+ Mgmt7+ years leading and scaling Professional Services or Customer Success teams; 5+ years managing technical consultants; DoD Top Secret clearance; travel up to 25%; Bachelor's degree or equivalent military experience.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
Obvio: AI-powered solar cameras for automated traffic safety and enforcement.
2+ YOERequires 2+ years in customer success, program coordination, operations, or related client-facing work; strong communication and organization; digital record-keeping proficiency; valid driver's license and reliable transportation.
Washington D.C., District of Columbia, United States
$60k-$72k/yrHybridFull Time, Contract
Censeo Consulting Group: Provides management consulting for public sector and non-profit organizations.
2+ YOEBachelor's degree required; 2–5 years supporting projects, implementations, customer success, or federal programs; stakeholder coordination, reporting, documentation, communication, organization, and Microsoft Office and Google Suite experience.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP