26 manager customer success programs jobs at 20 companies in Capitola, CA
3w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
1w
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Customer Success Program Manager
Palo Alto, California, United States
RemoteFull Time
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
Agentic AI, Asana, Jira, Salesforce, Snowflake
1mo
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Customer Success Manager
San Jose, California, United States
$263k-$355k/yr HybridFull Time
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
3w
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Customer Success Manager (Bay Area, CA)
Redwood City, California, United States
$100k-$140k/yr HybridFull Time
5+ YOE5+ years experience overall with 3 years in customer success/program management/consulting; experience with SaaS, change management, executive advising, and program execution.
WorkBoard, Salesforce
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
2w
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Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
1mo
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
3w
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Customer Success Principal Program Manager
San Diego or Mountain View
$178k-$262k/yr OnsiteFull Time
10+ YOE10+ years leading complex cross-functional SaaS programs; experience building initiatives from scratch, designing governance and execution frameworks, using data, influencing leaders, and communicating across audiences.
SaaS
1mo
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Customer Onboarding Manager
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript
2w
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Principal, Success Portfolio Design & Transformation
Mountain View or United States
$152k-$239k/yr HybridFull Time
8+ YOERequires 8+ years in strategy, business or customer success operations, consulting, or organizational design; enterprise customer success or GTM strategy; transformation leadership; analytical, storytelling, portfolio, and adoption-framework expertise.
13h
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Sr. Mgr, NGS Programs
Research Triangle Park or San Jose or Wichita or Vienna
$190k-$210k/yr OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in data analytics, architecture, or business intelligence and 3+ years in leadership. Requires data architecture, modeling, SQL, BI, CPQ, CRM, and customer success platform expertise.
SQL, Tableau, Power BI, CPQ, Salesforce, Certinia
3w
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Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yr OnsiteFull Time
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Jira, Salesforce, ServiceNow, PagerDuty, Zendesk, ITIL, SRE
2w
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Deployment Manager
Mountain View or New York City or San Francisco
$120k-$150k/yr HybridFull Time
2+ YOERequires 2–5+ years in implementation, operations, consulting, customer success, solutions engineering, or similar customer-facing work, plus project management, communication, organizational, and cross-functional skills.
EHRs, Athena, Epic, eCW, ModMed
1w
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Technical Success - AI Apps & Agents Director
United States or Mountain View or Atlanta or Seattle
$131k-$252k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in cloud or technology solutions, and 3+ years of people management. Preferred: customer-facing and technical leadership experience plus cloud or AI certification.
Azure AI Foundry, Azure OpenAI, Foundry Agent Service, Copilot, AI Gateway, APIM, Microsoft Azure, Amazon Web Services, Google
3w
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Product Growth Manager, Physical AI (or) Senior Product Growth Manager, Physical AI
Redwood City, California, United States
$170k-$190k/yr OnsiteFull Time
3+ YOERequires 3–7 years in product management, customer success, technical program management, solutions engineering, consulting, or related technical customer-facing work, plus enterprise customer experience and technical fluency.
4w
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Operations Partner Manager
Mountain View or San Francisco
$159k-$196k/yr HybridFull Time
6+ YOE6-8+ years in partner operations, customer success, or account management; proven governance and program management; executive communication; analytical skills; cross-functional problem solving.
1w
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Director, Strategy and Operations of Account Health Management
Santa Clara or North America
$199k-$273k/yr HybridFull Time
8+ YOERequires 8+ years across management consulting, Customer Success Operations, Revenue Operations, or digital transformation in complex enterprise or SaaS environments, with AI implementation and workflow redesign expertise.
AI, User Acceptance Testing (UAT)
4mo
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Engagement Manager - Data as a Service
New York City or Redwood City or Palo Alto or San Francisco
$140k-$230k/yr HybridFull Time
5+ YOE5+ years in customer success, account management or related post-sales in technical/data-driven environment; enterprise account management; partner with Sales; strong delivery program oversight; excellent communication; data/AI/ML aptitude; travel up to 20%.
Data Platforms, AI/ML