78 manager customer success programs jobs at 54 companies in Cold Spring, NY
2mo
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Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
1w
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Customer Success Manager
New York City, New York, United States
$92k-$116k/yr OnsiteFull Time
2+ YOERequires 2+ years of project management experience in clinical research, eCOA/ePRO, clinical technologies, or CRO settings; critical thinking, project planning, budget management, documentation, and cross-functional coordination skills.
Asana
3mo
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Scaled Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Rogo: Provides a generative AI platform for financial institutions.
2+ YOE2-4+ years in customer success or account management; experience with scalable, digital CS; strong data, automation, and program management skills.
1mo
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
1mo
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Manager, Scaled Customer Success
San Francisco or New York City or United States
$147k-$234k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years in consulting, CS ops, revenue/ops, or strategy in high-growth B2B SaaS; 2+ years people management; proven experience building scalable programs; strong analytics and cross-functional leadership.
2w
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Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
3mo
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Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
2mo
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Customer Success Manager (AI, supply chains)
New York City or United States
$100k-$150k/yr RemoteFull Time
3+ YOE3+ years customer-facing experience with enterprise software; strong workflow mapping, program management, data fluency, and communication; comfortable with AI and cross-functional technical collaboration.
1mo
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Founding Customer Success Manager (Sales Enablement Team)
New York City, New York, United States
$105k-$145k/yr HybridFull Time
1+ YOEExperience in sales enablement or customer success with sales experience (minimum 1 year); strong executive presence, coaching, and program-building skills.
1mo
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Director, Customer Success Operations
New York City, New York, United States
$180k-$220k/yr OnsiteFull Time
8+ YOE8+ years project management experience, PMO leadership preferred, enterprise software deployment experience, strong communication, coaching, and reporting/dashboard skills.
Fibery, Jira, Asana
2mo
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Senior Manager, Student Success
New York City, New York, United States
OnsiteFull Time
5+ YOE5+ years leading and scaling operations or customer-success teams in high-growth marketplaces; experience managing small teams, handling escalations, building SOPs, and using CRMs (HubSpot, Salesforce, Airtable).
HubSpot, Salesforce, Airtable
3w
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Customer Success Program Manager - Scale Team
Munich or New York City
HybridFull Time
3+ YOERequires 3–5 years of programmatic execution and post-sales customer journey experience, technical or business degree, AI fluency, stakeholder management, scaled engagement skills, and native-level German.
Process Intelligence Platform, Process Intelligence Graph
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
3d
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VP, Customer Success, Agentforce and Data 360
New York City or Chicago or Atlanta or Seattle or Indianapolis or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ MgmtRequires 15+ years in customer success or enterprise-facing roles, 10+ years in senior management, and 5+ years leading leaders. Global program scaling, executive communication, analytics, and cross-functional leadership required.
CRM, SaaS, Salesforce, Agentforce, Data 360
2mo
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Senior Trial Success Manager
United States or Canada or San Francisco or New York City or Washington
$102k-$154k/yr RemoteFull Time
8+ YOE8+ years client-facing experience with enterprise customers, Bachelor’s degree required, strong project and change management, CRM and trial execution experience, exceptional communication; PMP preferred.
Accord, Tofu, CRM
3w
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Onboarding Success Manager - Proposal Management
New York City, New York, United States
$100k-$120k/yr HybridFull Time
Manage customer onboarding, configure platform, deliver training, create project plans, and drive adoption; strong communication, project management, and proposal workflow knowledge.
3mo
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Customer Activations Manager
New York, New York, United States
$93k-$139k/yr OnsiteFull Time
3+ YOE3+ years in implementation, customer success, or project management in B2B SaaS; strong PM and stakeholder management; payroll/HR tech experience; builder mindset; high initiative.
Payroll platforms, HRIS systems, QuickBooks, Xero
1mo
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AI Success Engineer - EDU
San Francisco or New York City
$234k-$260k/yr OnsiteFull Time
8+ YOE8+ years in technical customer-facing roles; deep knowledge of OpenAI products, APIs and SDKs; program management and customer advisory experience; ability to drive adoption and technical deployments for education customers.
OpenAI, APIs, SDKs, connectors
1mo
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Client Success Manager - New York City
New York City, New York, United States
$85k-$100k/yr HybridFull Time
Manage enterprise employer accounts, build executive relationships, analyze program data, lead business reviews, drive renewals/expansion, and travel occasionally; requires US work authorization.
Google Workspace (Docs, Sheets, Slides), Salesforce, HubSpot