16 manager customer success programs jobs at 13 companies in Cypress, CA
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
Commerce or North America or Europe or Asia Pacific
OnsiteFull Time
FDH Aero: Private aerospace and defense supply-chain distributor serving OEM and aftermarket customers with hardware, electrical, and consumable products.
Bachelor's degree in business, sales, engineering, or related field; aerospace sales, account, or program management experience; aerospace product and regulatory knowledge; sales-target success; communication, relationship-building, strategic thinking, and travel readiness.
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
EDU.FYI: AI-powered educational platform helping schools and institutions prepare students to use and build artificial intelligence.
3+ YOE3–5 years in higher education partnerships, customer success, account or program management; direct college or university experience; strong relationship, organizational, communication, and AI workflow skills.
AvonRisk: Private national specialty risk manager and third-party administrator serving self-insured employers, public entities, carriers, and brokers.
5+ YOEBachelor’s degree or 5–10 years of related experience; experience with workers’ compensation programs and California Labor Code, including updates and application, is essential.
Sr. Manager, WW Partner Led Customer Success, AWS Specialist and Partner Organization
Mountain View or Seattle or San Francisco or Los Angeles County
$201k-$313k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
Bachelor’s degree or equivalent, 10+ years in partner strategy, customer success, enablement, or enterprise cloud services, 5+ years managing people, global program scaling, executive influence, and pipeline forecasting.
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
Principal Engagement Manager, Professional Services (Remote)
Austin or Carpinteria or Tampa or United States or Los Angeles County
$154k-$212k/yrRemoteFull Time
ProcoreNYSE: PCOR: Cloud-based construction management software for projects and teams.
8+ YOERequires 8+ years in SaaS customer success, professional services, or technical program management, plus enterprise program governance, SaaS architecture, data analysis, communication, and stakeholder management expertise.
Guest Experience In-Restaurant Recovery + Experience Program Manager
Irvine, California, United States
$98k-$116k/yrHybridFull Time
Taco Bell: Quick-service restaurant chain specializing in Mexican-inspired food.
5+ YOEBachelor's degree preferred and 5+ years in project or program management, customer experience, client success, account management, restaurant operations, or related work; cross-functional leadership and strong communication skills required.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: Private public-safety software providing AI-powered intelligence sharing through BLTN for law-enforcement agencies.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Newport Beach or China or Singapore or India or United Kingdom
OnsiteFull Time
BirchStreet Systems: AI-powered hospitality procure-to-pay platform serving global hospitality brands and operators.
3+ YOE3-5 years account/customer success or program management experience in hospitality or technology; strong communication, stakeholder management, project management, and technical aptitude.
Senior AI Acceleration Lead, Customer Success COE, AWS Specialist and Partner Organization , AWS Specialist and Partner Organization
Mountain View or San Francisco or Seattle or Los Angeles County
$149k-$231k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
6+ YOERequires 6+ years of technical product or program management, 3+ years designing enablement programs at scale, training delivery, executive communication, measurable adoption outcomes, and a bachelor's degree or equivalent experience.
Salesforce, Highspot, Seismic, Quick Sight, Tableau, Power BI
COPE Health Solutions: U.S. tech-enabled healthcare consulting and workforce-development firm serving payers and providers in value-based care.
5+ YOE5+ years healthcare experience (min 3 years in account management/customer success/consulting), deep value-based care and population health knowledge, client relationship and team management, product/platform adoption, analytics, travel up to 40%, occasional evenings/weekends.
Kaman Corporation: Private American aerospace and engineered-components manufacturer serving aerospace, defense, medical, and industrial customers.
5+ YOERequires 5–7+ years in account, customer success, program management, sales, or customer service within aerospace or advanced manufacturing, ERP/MRP experience, advanced Excel, PowerPoint, and strong communication skills.
Microsoft Excel, Microsoft PowerPoint, ERP, MRP, EDI, XLOOKUP, INDEX/MATCH
Sharebite: Leading corporate food ordering and employee meal benefits platform, trusted by enterprise companies for office lunch delivery, catering, and meal stipends.
3+ YOERequires 3–5 years in operations, client operations, hospitality, logistics, customer success, or project management; dispersed-team leadership, project management, process building, data analysis, and strong communication.