48 manager digital customer success jobs at 37 companies in Hackensack, NJ
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Customer Success & Digital Account
Jersey City, New Jersey, United States
$95k-$105k/yr OnsiteFull Time
3+ YOERequires 3+ years in digital sales or customer success, account portfolio management, strategic planning, process improvement, sales target achievement, project management, analytics, negotiation, and customer relationship management.
1w
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Customer Success Manager – Digital (Marketing & Commerce) Clouds
Washington or Chicago or New York City or Atlanta or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success/SaaS experience supporting Marketing/Commerce customers; Marketing Cloud certifications or Commerce Cloud training; strong communication, consulting, and stakeholder management skills.
Journey Builder, Commerce Promotions, Marketing Cloud, Data Cloud, Forecasting, Pipeline Inspection
2mo
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Customer Success Manager
Teaneck or United States or Israel
$80k-$118k/yr HybridFull Time
2+ YOE2+ years B2B automotive SaaS customer success experience; experience with digital advertising platforms and CRMs; ability to work with data; Google Ads/Analytics/PMAX certifications required or to be obtained within 30 days; legal US work authorization.
Google, Facebook, Google Ads, Bing, Google Analytics (GA4), CRM, Customer Data Platform (CDP), PMAX
3mo
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Scaled Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Rogo: Provides a generative AI platform for financial institutions.
2+ YOE2-4+ years in customer success or account management; experience with scalable, digital CS; strong data, automation, and program management skills.
1mo
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Senior Customer Success Manager
New York City, New York, United States
HybridFull Time
5+ YOE5+ years paid digital advertising experience, customer-facing/customer success background, strong communication and technical problem-solving skills, ability to manage a book of business, hybrid presence in NYC 3 days/week, willing to travel.
Smartly platform, Meta, Pinterest, Snapchat, TikTok, Google
5d
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Customer Success & Solutions Manager
Fairfield, New Jersey, United States
$95k-$115k/yr RemoteFull Time
3+ YOERequires 3+ years in customer success, solutions consulting, implementation, account management, product support, or similar; SaaS or digital product experience; demo, training, integration, API, and project management skills.
SaaS, APIs
2w
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Head of Digital and Scaled Customer Success
San Francisco or Chicago or New York City
$178k-$262k/yr HybridFull Time
7+ YOE7+ years customer success leadership in SaaS, experience scaling digital/programmatic success, metrics and experimentation expertise, cross-functional partnering, AI curiosity, and team leadership.
1mo
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
3w
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Manager, Scaled Customer Success - New York
New York City, New York, United States
$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years Customer Success/Account Management in SaaS, 2+ years people management, experience with scaled/digital CS motions, familiarity with Planhat/Gainsight/Vitally/ChurnZero, AI/automation interest, strong commercial and communication skills.
Planhat, Gainsight, Vitally, ChurnZero
1w
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Digital Customer Success Partner (North America)
United States or New York City or London or Singapore or São Paulo or Tel Aviv
RemoteFull Time
5+ YOE5+ years in customer success/account management, hands-on AI tool experience (e.g., Claude), managing high-volume SaaS portfolios, university degree required, US-based, up to 20% travel, fluent English.
Claude
1w
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Customer Success Advocate.Sales.Customer Operations
Iselin, New Jersey, United States
$80k-$95k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, customer service, digital marketing, or similar; advanced analytics, project management, communication, order management, and ERP experience. Oracle preferred.
Oracle, ERP
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Customer Success Manager
Los Angeles or New York City
OnsiteFull Time
5+ YOE5+ years in advertising sales/account management, bachelor's degree required, strong knowledge of digital and programmatic advertising, client-facing experience, task-driven with attention to detail and presentation skills.
Samsung Ads
2mo
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Customer Success Manager
New York City, New York, United States
$60k-$85k/yr HybridFull Time
Experience in sales planning or after-sales support, understanding of out-of-home or digital advertising, cross-functional collaboration, strong written/verbal communication, project management, and ability to meet tight deadlines. Programmatic advertising is a plus.
Udemy Business, Meditopia, GPS
1mo
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Director, Customer Success (CoE)
New York City, New York, United States
$165k-$185k/yr RemoteFull Time
10+ YOE10+ years in customer success/account management in employer benefits, digital health, or health plans; experience with jumbo self-funded accounts; executive presence with HR/Benefits leaders; domain expertise in radiology/CoE preferred.
1mo
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Senior Customer Success Manager
New York City, New York, United States
$140k-$170k/yr HybridFull Time
5+ YOE5+ years managing mid-market or enterprise accounts on digital advertising platforms; proven retention and expansion track record; experience with incrementality measurement and ROAS; comfortable with CRM/analytics tools and independent cross-functional work.
Looker, Planhat, Vibe platform
3w
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Customer Success Director (CSD)
New York, New York, United States
$85k-$95k/yr OnsiteFull Time
Experience managing client relationships and campaign delivery, ability to analyze performance data and translate into recommendations, strong digital advertising knowledge and excellent communication.
1w
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Copy of Customer Success Manager - North America / Gestionnaire de la réussite client – Amérique du Nord
Toronto or Columbus or Sydney or São Paulo or New York City or Singapore
OnsiteFull Time
3+ YOEBachelor's degree in business, marketing, communications, or related field; 3–5 years in customer success or account management; CRM proficiency, digital marketing knowledge, communication, and problem-solving skills.
Fuel AI, CRM, Gainsight, Salesforce, ChatGPT, Claude, Gemini
5d
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Senior Client Success Manager
New York City, New York, United States
$110k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in client success, account management, ad tech, digital media, or programmatic advertising; knowledge of DSPs, SSPs, ad serving, measurement, and brand safety; strong communication and analytical skills.
Word, Microsoft Excel, PowerPoint, DSPs, SSPs
1mo
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Client Success Manager
Newark, New Jersey, United States
$73k-$80k/yr OnsiteFull Time
3+ YOE3+ years digital/agency/healthcare experience,1-2 years account management,Bachelor's preferred,experience with pharmaceutical/HCP advertising and digital advertising preferred,strong communication and persuasion skills.
Gemini, Claude, ChatGPT
1w
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Client Success Manager
New York City or Chicago or Irving
$48k-$58k/yr HybridFull Time
1+ YOEBachelor’s degree or equivalent experience and 1+ year in account or campaign management, media planning or buying, or digital media execution; requires digital media experience, communication, organization, and Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint