46 manager digital customer success jobs at 34 companies in Summit, NJ
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3mo
Customer Success & Digital Account
Jersey City, New Jersey, United States
$95k-$105k/yrOnsiteFull Time
TechnogymBorsa Italiana: TGYM: Global manufacturer of fitness equipment and wellness solutions.
3+ YOERequires 3+ years in digital sales or customer success, account portfolio management, strategic planning, process improvement, sales target achievement, project management, analytics, negotiation, and customer relationship management.
Fullpath: AI-powered customer data platform and agentic CRM provider serving automotive dealerships.
2+ YOE2+ years B2B automotive SaaS customer success experience; experience with digital advertising platforms and CRMs; ability to work with data; Google Ads/Analytics/PMAX certifications required or to be obtained within 30 days; legal US work authorization.
Google, Facebook, Google Ads, Bing, Google Analytics (GA4), CRM, Customer Data Platform (CDP), PMAX
Rogo: Financial AI platform automating research and workflows for investment banks, private equity firms, and asset managers.
2+ YOE2-4+ years in customer success or account management; experience with scalable, digital CS; strong data, automation, and program management skills.
Smartly: AI advertising platform helping brands and agencies create, optimize, and scale cross-channel campaigns.
5+ YOE5+ years paid digital advertising experience, customer-facing/customer success background, strong communication and technical problem-solving skills, ability to manage a book of business, hybrid presence in NYC 3 days/week, willing to travel.
Smartly platform, Meta, Pinterest, Snapchat, TikTok, Google
Yotpo: Private B2B SaaS platform helping eCommerce brands build trust, loyalty, and customer relationships through reviews and AI tools.
3+ YOERequires 3–5+ years in Customer Success, Account Management, SEO, Growth, or Digital Strategy; hands-on SEO experience, executive relationship management, analytical skills, and strong communication and presentation abilities.
SGSSIX Swiss Exchange: SGSN: Global leader in testing, inspection, and certification services.
3+ YOERequires 3+ years in customer success, solutions consulting, implementation, account management, product support, or similar; SaaS or digital product experience; demo, training, integration, API, and project management skills.
AsanaNYSE: ASAN: Platform for human and AI collaboration for teams.
7+ YOE7+ years customer success leadership in SaaS, experience scaling digital/programmatic success, metrics and experimentation expertise, cross-functional partnering, AI curiosity, and team leadership.
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
United States or New York City or London or Singapore or São Paulo or Tel Aviv
RemoteFull Time
Personetics: AI-powered financial personalization and engagement platform serving banks and other financial institutions.
5+ YOE5+ years in customer success/account management, hands-on AI tool experience (e.g., Claude), managing high-volume SaaS portfolios, university degree required, US-based, up to 20% travel, fluent English.
Samsung ElectronicsKorea Exchange: 005930: Global leader in technology, semiconductors, and consumer electronics.
5+ YOEBachelor's degree and 5+ years supporting advertising sales in account management, with client-facing experience, digital and programmatic advertising knowledge, organizational skills, and deadline management.
AnsellASX: ANN: Public Australian manufacturer of personal protective equipment for healthcare and industrial workers worldwide.
3+ YOERequires 3+ years in customer success, customer service, digital marketing, or similar; advanced analytics, project management, communication, order management, and ERP experience. Oracle preferred.
Covera Health: Private healthcare technology providing AI-powered radiology quality and diagnostic accuracy solutions to providers, health plans, and employers.
10+ YOE10+ years in customer success/account management in employer benefits, digital health, or health plans; experience with jumbo self-funded accounts; executive presence with HR/Benefits leaders; domain expertise in radiology/CoE preferred.
Vibe: Self-serve connected TV advertising platform helping ecommerce brands, growth-stage businesses, and SMBs run measurable streaming TV campaigns.
5+ YOE5+ years managing mid-market or enterprise accounts on digital advertising platforms; proven retention and expansion track record; experience with incrementality measurement and ROAS; comfortable with CRM/analytics tools and independent cross-functional work.
Net Natives: Net Natives is a higher-education marketing agency serving institutions with data-driven advertising, creative services, and enrollment strategy.
Experience managing client relationships and campaign delivery, ability to analyze performance data and translate into recommendations, strong digital advertising knowledge and excellent communication.
Neara: Australian private software providing physics-enabled digital twin modeling for utility infrastructure owners.
5+ YOERequires 5+ years in management consulting or Customer Success/Professional Services Operations leadership, with experience in complex software implementations, digital transformation, PMO strategy, governance, risk mitigation, and reporting tools.
DeepIntent: Healthcare demand-side platform helping pharmaceutical companies and agencies run privacy-safe omnichannel advertising campaigns.
5+ YOERequires 5+ years in client success, account management, ad tech, digital media, or programmatic advertising; knowledge of DSPs, SSPs, ad serving, measurement, and brand safety; strong communication and analytical skills.
Medscape: Develops physician portals and mobile applications to provide clinical reference, education, and communication for healthcare professionals.
3+ YOE3+ years digital/agency/healthcare experience,1-2 years account management,Bachelor's preferred,experience with pharmaceutical/HCP advertising and digital advertising preferred,strong communication and persuasion skills.
Nexstar Media GroupNASDAQ: NXST: Largest local broadcast television operator in the United States.
1+ YOEBachelor’s degree or equivalent experience and 1+ year in account or campaign management, media planning or buying, or digital media execution; requires digital media experience, communication, organization, and Microsoft Excel and PowerPoint proficiency.
Customer Success Coordinator- AudioSalad (NY or Nashville)
New York or Nashville
$45k-$50k/yrHybridFull Time
AudioSalad: Private music-rights licensing performance and mechanical rights for songwriters, publishers, composers, artists, labels, and music users.
1+ YOE1–3 years of related experience preferred in music distribution, digital or content operations, customer support, or rights management; requires strong organization, troubleshooting, communication, and spreadsheet skills.