1w
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
1mo
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Team Support Manager
Chicago or Washington or Boston or New York or Charlotte or Miami
$104k-$180k/yr HybridFull Time
3+ MgmtBachelor’s degree or equivalent experience; 3+ years managing teams in complex professional services; strong people leadership, operational execution, change management, and use of data/metrics; experience in legal or financial services preferred.
ServiceNow
1w
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Trial Support Project Manager
Washington, District of Columbia, United States
$94k-$198k/yr HybridFull Time
4+ YOE4+ years supervisory eDiscovery/litigation support experience, undergraduate degree (or equivalent experience), expert litigation support knowledge, Relativity/EDRM platform experience, strong communication and management skills.
Relativity, Clearwell, iCONECT, Casepoint, Everlaw
1w
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Trial Support Project Manager
Washington, District of Columbia, United States
$94k-$198k/yr HybridFull Time
4+ YOE4+ Mgmt4+ years managing eDiscovery/litigation support projects, supervisory experience, experience with review platforms, strong communication and management skills, undergraduate degree required.
Relativity, Clearwell, iCONECT, Casepoint, Everlaw
1mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
7+ YOE3+ MgmtSeven+ years end-user support experience; leadership experience; remote-work capability; strong communication; experience with automated litigation support preferred.
2d
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Customer Support Manager
Washington, District of Columbia, United States
$95k-$110k/yr RemoteFull Time
3+ YOE2+ Mgmt2+ years people management in support, 3+ years in customer support (SaaS/data preferred), strong documentation and knowledge-management skills, customer communication, and organizational abilities; bachelor’s degree or equivalent.
Zendesk, Freshdesk, Salesforce Service Cloud, Skilljar, Confluence, Zoom, Pendo, Jira, Tableau, Looker
2mo
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Program Support Manager (PSM)
Washington, District of Columbia, United States
$122k-$150k/yr OnsiteFull Time
8+ YOE4+ MgmtBachelor’s degree; PMP preferred; 8 years of progressive management; 4 years leading a team; 4 years managing seasonal staff; MS Word, PowerPoint, Excel, Outlook; ability to prepare reports; strong communication and organization.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
2mo
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VBP Solution Support Manager
United States
$101k-$131k/yr OnsiteFull Time
5+ YOEBachelor’s degree in business/operations/information systems; 5 years in operations, deployment, or cross-functional program management; proven customer engagement and issue resolution experience.
Jira, Confluence
1mo
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Manager, IT Support
Alexandria, Virginia, United States
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years IT support experience, BS/BA or equivalent, strong Microsoft 365 and Windows skills, endpoint and hardware lifecycle management, familiarity with ticketing and device management, strong communication and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Intune, Entra ID, Windows
1d
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Mission Support Manager
Alexandria or Summit Point
$112k-$196k/yr OnsiteFull Time
12+ YOE12+ Mgmt12+ years leading personnel; experience with UAS/C-UAS, radar, RF analytics, sensor fusion; FAA Part 107 and PMP required; active Secret clearance; BS required, advanced degree preferred.
1w
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Sustainment Product Support Manager F-35 - 1.1.06
Washington, District of Columbia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret clearance preferred; minimum 10 years relevant experience (or BA/BS with 18 years, or 22 years experience). Experience in program management, DoD acquisition, sustainment, logistics, analysis, and contract support.
3w
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
2d
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Manager of Operations Support
Hanover, Maryland, United States
$60k-$75k/yr OnsiteFull Time
1+ YOE1+ MgmtBA/BS preferred,1+ years management experience,experience with Microsoft Access/Outlook/Word/Excel,communication,conflict resolution,data trending and risk analysis.
Microsoft Access, Microsoft Outlook, Microsoft Word, Microsoft Excel
3mo
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Litigation Support Project Manager
Nashville or Washington or San Diego or San Francisco or New York
$125k-$140k/yr OnsiteFull Time
Bachelor’s degree; experience with e-discovery, databases; client service; ability to manage multiple priorities.
E-discovery tools, Database platforms, Data processing, Search query tools
1w
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User Support Manager
Quantico, Virginia, United States
$90k-$125k/yr OnsiteFull Time
5+ YOEBachelor's or 7 years' IT support experience, 5+ years preferred; prior team lead/service desk experience; active Top Secret clearance with TS/SCI eligibility; strong incident management, communication, and leadership skills.
1mo
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Sales Support Manager
Sterling, Virginia, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years sales support experience, 1+ years managing a 5-10 person team, bachelor's degree in business or related field, proficiency with Microsoft Office 365/Excel, CRM/ERP experience, strong communication and analytical skills.
Microsoft Office 365, Microsoft Excel, CRM, ERP
3w
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Senior Manager IT Support
Silver Spring, Maryland, United States
$144k-$186k/yr OnsiteFull Time
8+ YOE2+ Mgmt2+ years supervisory experience; bachelor’s degree (or equivalent experience) and minimum 8 years IT support/operations experience. Experience in service delivery, incident management, disaster recovery, change control, vendor management, and KPI oversight.
1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's in a related field, 10+ years progressive technical or leadership experience, experience in customer success/stakeholder engagement and program/portfolio management, familiarity with DevOps tools (GitLab, GitHub, CI/CD) and ITSM/ITIL practices, team management experience, U.S. citizenship or permanent residency and ITAR clearance require...
GitLab, GitHub, CI/CD
1mo
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Support Specialist, FAD
Alexandria, Virginia, United States
OnsiteFull Time
5+ YOECoordinate intakes, manage inquiries, data collection, and program support within the Family Advocacy Division.
Salesforce, Email, Database
2d
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Sales Support Manager
Sterling, Virginia, United States
$65k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years in sales support/operations, 1+ year supervisory experience, bachelor’s in business or related, advanced Microsoft Office 365/Excel, CRM and ERP experience, strong reporting and analytical skills.
Microsoft Office 365, Microsoft Excel, CRM, ERP