6,597 manager support jobs at 2,863 companies in Texas
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Support Escalations Manager
Austin or United States
RemoteFull Time
Unchained: Provides bitcoin financial services through collaborative custody and lending.
7+ YOE2+ Mgmt7+ years in client support/incident management/risk operations with 2+ years people leadership; regulated-industry experience; strong communication, analytics, and risk & controls knowledge.
Zendesk, HubSpot, Salesforce, ServiceNow, Jira, Google Workspace, Microsoft Office
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
Innovapptive: Connected worker platform for industrial maintenance and operations.
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Dillon or Houston or Texas or Ohio or Pennsylvania or Massachusetts or South Carolina or New Jersey
OnsiteFull Time
Precision Castparts Corp.NYSE: BRK.B: Manufacturer of complex metal components for aerospace and industrial markets.
2+ MgmtLead and manage regional IT support teams, handle escalations, support endpoints and shop-floor systems, document requirements, and collaborate with security/infrastructure; 2+ years IT management experience and bachelor\u0002s preferred.
Active Directory, Windows, Window Server, SCCM, ServiceNow, SQL
Aaron's: Lease-to-own retailer of furniture, electronics, and home appliances.
Performs inventory cycle counts, reconciles discrepancies in ILS, manages damage claims, supervises FC operations, and communicates with vendors and stores.
PCS Software: Transportation management software for carriers, brokers, and shippers.
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
Delta ElectronicsTaiwan Stock Exchange: 2308: Manufacturing power management electronics and industrial automation systems.
3+ YOEBachelor’s degree in Business Administration or related field; 3–5+ years in project coordination/operations support; data center/technical environment preferred.
Smartsheet, Asana, Jira, Microsoft Office Suite, Outlook, Excel, PowerPoint, Word
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
5+ YOE5+ MgmtBachelor's in CS/MIS/Business or related; 5+ years in role; 5 years in HR tech support, service delivery leadership, vendor management; experience with UKG, Oracle HR modules, SQL, Microsoft Access, Dell Boomi, Crystal/SSRS/RRDL; project and stakeholder management.
UKG, Oracle, SQL, Microsoft Access, Dell Boomi, Crystal, SSRS, RRDL
Oregon or Washington or California or Florida or Idaho or Iowa or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Arizona or Illinois or Colorado or Connecticut or New Hampshire or Virginia or South Carolina
$60k-$70k/yrRemoteFull Time
Foureyes: Data platform providing sales intelligence for automotive dealerships.
2+ YOE2+ years in technical support for SaaS, strong communication, analytics, and troubleshooting skills; proficiency with Salesforce Lightning, Google Suite, and customer support tools.
Foureyes, Salesforce, Intercom, Google Suite, Salesforce Lightning, Slack, JIRA
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Associa: Provides management and maintenance services for homeowners associations.
Experience in operations or customer support, strong communication, organization, problem-solving, ability to manage multiple priorities, and process improvement and workflow documentation skills.
Alabama or Florida or Georgia or Illinois or Kansas or Maryland or Michigan or New York or Ohio or Tennessee or Texas or Virginia
RemoteFull Time
Point Broadband: Delivers fiber internet and voice services to rural communities.
5+ YOE3+ Mgmt5+ years in customer support/commercial operations with 3+ years managing supervisors; experience supporting business customers, managing escalations, analytical and communication skills, contract/billing interpretation, and ability to travel periodically.
Hope Administrative Services: Relocation and storage services for residential and commercial clients.
0+ YOEProvide administrative support including managing emails, answering phones, data entry, filing, documentation review, and basic Excel reporting; must follow instructions, maintain confidentiality, and communicate in English.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office
WWEX Group: Provides third-party logistics and multi-modal freight shipping services.
5+ YOELead and mentor a technology support team; manage L1/L2 support, onboarding/offboarding, vendor and inventory processes; 5+ years IT experience with 4+ years in support; Microsoft 365, ITSM, Active Directory, Atlassian experience; strong communication and problem-solving.
Microsoft 365, ITSM, Active Directory, Atlassian Confluence, Atlassian Jira, SAFe, NIST 800-53, Sarbanes-Oxley