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10,158 member experience jobs at 1,085 companies in California

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MEMBER EXPERIENCE REP
Modesto or Modesto or Turlock
$23-$29/hr OnsiteFull Time
Mocse Federal Credit Union
Mocse Federal Credit Union: Member-owned, not-for-profit credit union providing banking, lending, and insurance services to California communities.
0.5+ YOEHigh school diploma or equivalent and 6 months to 2 years of related experience. Requires member services, bookkeeping, lending, regulatory, communication, sales, problem-solving, and technology skills.
Internet Banking, Mobile Banking, Payment Portal, Zelle, Bill Pay, NADA
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1mo
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Member Experience Coordinator
Los Angeles, California, United States
$25-$27/hr OnsiteFull Time
Invited
Invited: The largest owner and operator of private clubs nationwide.
1+ YOEHigh school diploma and 1+ year hospitality or customer-facing experience; strong communication, social media, Microsoft Office (Word, Outlook, Excel), event coordination, and member service skills; ability to stand and perform physical tasks.
Microsoft Word, Microsoft Outlook, Microsoft Excel, MembersFirst, Member 360
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Experience Team Member
Fullerton, California, United States
$17-$20/hr OnsiteFull Time
The Scion Group
The Scion Group: Leading owner and operator of student housing communities globally.
Customer-centric, flexible team member to support leasing/sales, marketing, property administration and customer service; availability for summers, holidays and on-call rotations; strong communication and problem-solving skills.
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2mo
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Member Experience Manager
Los Angeles, California, United States
$102k-$120k/yr HybridFull Time
Fox Corporation
Fox CorporationNASDAQ: FOX: Global media and entertainment focused on news, sports, and broadcasting.
5+ YOE5+ years in member services or hospitality (private club/hotel preferred), CRM experience, strong communication and interpersonal skills, organized, able to work cross-functionally in a fast-paced environment.
CRM, ticketing systems
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Member Experience Generalist
Fresno, California, United States
$31-$37/hr FieldFull Time
AAA Northern California, Nevada & Utah
AAA Northern California, Nevada & Utah: Providing roadside assistance, insurance, travel, and home security services to members in Northern California, Nevada, and Utah.
4+ YOERequires 4 years of branch or member-facing sales/service experience, 2–4 years of supervisory experience, cross-functional expertise, sales success, strong planning and communication skills, and computer proficiency.
Google Apps Suite, Google Sheets, Google Docs, Google Drive, Google Slides
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2mo
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Member Experience Representative (Floating)
Visalia or Porterville or Tulare
$19-$24/hr OnsitePart Time
Valley Strong Credit Union
Valley Strong Credit Union: California credit union providing loans, digital banking, wealth management, and business banking to individuals and businesses.
Processes member financial transactions, maintains cash controls, provides member service and product information, uses multiple systems, and meets branch sales goals; high school/GED required.
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Member Experience Coordinator (51987)
Washington or United States or Washington or Oregon or California
$58k-$88k/yr RemoteFull Time
American Geophysical Union
American Geophysical Union: Nonprofit scientific society supporting Earth and space scientists through publishing, meetings, and career services.
1+ YOERequires 1–3+ years in customer/member experience, user research, program coordination, community engagement, innovation, or related work, plus research, design, synthesis, communication, organization, and collaboration skills.
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Member Experience Representative I
Camarillo, California, United States
$20-$22/hr OnsiteFull Time
OceanAir Federal Credit Union
OceanAir Federal Credit Union: Member-owned nonprofit federal credit union serving Southern California communities with deposits, loans, insurance, and wealth-management services.
0.5+ YOEHigh school diploma/GED, six months sales/service or call center experience, ability to identify member financial needs, recommend products, handle calls, process account transactions, and assist with electronic services.
PCAccess, SmartPay, POP Money, Finance Works, Mobile Banking, eStatements
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1mo
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Member Experience Associate
Financial District, California, United States
$55k-$60k/yr OnsiteFull Time
Werqwise
Werqwise: Werqwise is a private flexible-workspace operator serving businesses with coworking, private offices, and event spaces.
Front-desk or guest services experience in hospitality, strong customer service and communication, event coordination ability, organized with attention to detail.
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Member Experience Advisor
Los Alamitos, California, United States
$20-$27/hr OnsiteFull Time
Southland Credit Union
Southland Credit Union: Member-owned, not-for-profit credit union providing banking, savings, loans, and financial services to Los Angeles and Orange County communities.
1+ YOE1–2 years of customer service or financial institution experience preferred; communication, relationship-building, organizational, problem-solving, and standard office technology skills required.
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Member Experience Ambassador
Salinas, California, United States
$17/hr OnsitePart Time
In-Shape Solutions
In-Shape Solutions: Operator of fitness and wellness centers in California.
High school diploma required, CPR and First Aid required/obtainable, basic fitness/sales and customer service experience, strong communication, ability to work evenings/weekends/holidays.
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Member Experience Ambassador
Fairfield, California, United States
$17/hr OnsitePart Time
In-Shape Solutions
In-Shape Solutions: Operator of fitness and wellness centers in California.
High school diploma or equivalent, customer service and basic sales experience, communication skills, basic computer skills, flexible availability, and CPR certification or completion within 60 days.
NASM, Personal Protective Equipment (PPE)
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Diversified healthcare integrating retail, pharmacy, and insurance services.
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
Wescom Credit Union
Wescom Credit Union: Member-owned California credit union providing banking, lending, insurance, and wealth-management services to Californians.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
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2mo
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Member Experience Manager - San Francisco
San Francisco, California, United States
$73k/yr OnsiteFull Time
Industrious
Industrious: CBRE-owned flexible workspace operator serving companies and professionals through coworking, private offices, and meeting rooms.
On-site hospitality manager working 5 days/week in San Francisco, responsible for member relations, consultative sales, event programming, operations, and community building.
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3mo
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Member Experience Coordinator
Beverly Hills, California, United States
$29-$32/hr OnsiteFull Time
Cenegenics
Cenegenics: Private physician-led longevity medicine provider serving executives and proactive adults through personalized preventive health programs.
2+ YOEHigh school diploma; 2+ years in client/patient facing sales or service; healthcare setting preferred; CMA preferred; confidentiality; strong communication; HIPAA familiarity.
EMR, Office Suite
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Member Experience Advisor, Floater
Los Alamitos, California, United States
$20-$27/hr FieldFull Time
Southland Credit Union
Southland Credit Union: Member-owned, not-for-profit credit union providing banking, savings, loans, and financial services to Los Angeles and Orange County communities.
1+ YOE1–2 years customer service or financial institution experience preferred; teller/new accounts/lending experience preferred; bachelor's preferred; valid CA driver's license and reliable transportation; strong communication and consultative sales skills.
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Member Experience Representative I
Ventura, California, United States
$19-$22/hr OnsiteFull Time
OceanAir Federal Credit Union
OceanAir Federal Credit Union: Member-owned nonprofit federal credit union serving Southern California communities with deposits, loans, insurance, and wealth-management services.
High school diploma/GED, customer service experience (cash handling preferred), strong verbal and written communication, problem-solving, and comfort with online systems.
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Member Experience Specialist II
Hawthorne, California, United States
$29-$35/hr OnsiteFull Time
SkyOne Federal Credit Union
SkyOne Federal Credit Union: Member-owned, not-for-profit credit union serving families with checking, savings, loans, and other financial tools.
1+ YOE1+ year experience in a financial institution; proficiency with Windows, Word, Excel, Internet, 10-key and typing; strong verbal/written communication, sales, cash-handling and product knowledge.
Windows, Word, Excel, Internet
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2mo
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Member Experience Representative I
Van Nuys, California, United States
$24-$27/hr HybridFull Time
Los Angeles Police Federal Credit Union
Los Angeles Police Federal Credit Union: Member-owned law enforcement credit union providing financial services to Southern California law enforcement professionals and their families.
1+ YOEHigh school diploma/GED, 1+ year banking or related experience, fluent English, advanced Microsoft 365 literacy, strong communication, ability to analyze complex inquiries and use online/mobile banking channels.
Microsoft 365, Internet, Online banking, Mobile banking, Bill pay, Zelle, External transfers, GoDep
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