Comark: Manufacturer of ruggedized edge computing and display solutions.
3+ YOE3+ years IT support experience; skills with Microsoft technologies (AD, Group Policies, Office 356, Exchange, Hyper-V), networking (TCP/IP, DHCP, DNS), firewalls, routers, Meraki, Sophos, ConnectWise/Kaseya, VPNs, and remote support.
Microsoft Windows, MacOS, AD, Group Policies, Office 356, Exchange, Microsoft Hyper-V, TCP/IP, DHCP, DNS, VPNs, Remote Desktop Services, Cisco, SonicWALL, Sophos, Meraki, ESET, MalwareBytes, ConnectWise, Kaseya
Lead IT Support Technician (Level 2) – Network, Desktop & Data Center
Chicago, Illinois, United States
OnsiteFull Time
New Era Technology: Global provider of end-to-end technology and managed IT solutions.
5+ YOE5+ years technician experience preferred; strong troubleshooting for network, desktop, server, and data center hardware; experience with Windows, Mac OS, Microsoft Office 365, Cisco, Arista; strong communication and documentation skills.
Windows, Mac OS, Microsoft Office 365, Cisco, Arista, PuTTY
2+ YOE2+ years as a level 2 support technician, strong user-service orientation, clear oral and written communication, priority management, proficiency with Microsoft Office 365; ServiceNow and ITIL knowledge and A+/Network+/Help Desk Institute certifications are assets.
Proman: Provides international temporary and permanent staffing and recruitment services.
1+ YOE1–3 years IT/desktop support experience; strong Windows 10/11 and Microsoft 365 skills; experience with Intune/MDM and basic networking; strong customer service and problem-solving.
Windows 10, Windows 11, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Intune, Microsoft Defender, Cisco Meraki, Microsoft Excel, Microsoft Word, IBM MaaS360, Poly, VPN
ESP Global Services: Provides global managed IT support and infrastructure services.
1+ YOE1-3 years helpdesk/desktop support experience, Windows and Mac support, onboarding/offboarding, networking and printing knowledge, ability to lift 20-50 lbs, use hand tools; CompTIA A+/Network+/Security+ or equivalent.
Bertelsmann: Global media, services, and education conglomerate.
2+ YOEProvide onsite technical support, troubleshoot hardware/software/network issues, maintain workstations and LAN, travel to set up offices. 2 years experience with RF guns or network configurations preferred; Azure AD and Windows 11 familiarity preferred.
HH Global: A tech-enabled creative production and marketing procurement partner.
1+ YOE1-3 years IT helpdesk experience; support Windows/macOS/iOS/Android; administer Microsoft Entra ID and Microsoft InTune; familiarity with Microsoft 365, networking (TCP/IP,DNS,DHCP,VPN,Wi-Fi); strong communication and problem-solving skills.
Microsoft Entra ID, Microsoft InTune, JAMF, Microsoft 365, Windows 11, Apple macOS, iOS, Android, Active Directory, Group Policy, TCP/IP, DNS, DHCP, VPN, Wi-Fi
Metropolis: Computer vision technology for checkout-free parking and retail payments.
3+ YOE3+ years technical support experience with macOS enterprise environments, Jamf Pro/MDM, Google Workspace, networking (TCP/IP, DNS, DHCP, VPN), ticketing systems (Jira/ServiceNow/Zendesk), and ability to mentor Tier 1 staff and participate in IT projects.
ClearVista: Professional audio-visual design, installation, and integration services provider.
0+ YOEBachelor's degree in IT/CS or related field, or equivalent experience; strong problem-solving and communication skills; ability to work independently in fast-paced environment; knowledge of hardware, OS, and networking.
Dovenmuehle Mortgage: Provides mortgage subservicing and loan administration for financial institutions.
1+ YOE1-2 years help desk experience; proficiency with Windows 10/11, Active Directory, Exchange/Outlook, Office/Microsoft 365, basic Azure, networking (DNS/DHCP/VPN/Wi-Fi), Jira Service Desk, remote troubleshooting, and desktop imaging.
Windows 10, Windows 11, Microsoft Active Directory, Microsoft Outlook, Microsoft Exchange, Azure Active Directory (AAD), Azure, Jira Service Desk, Microsoft Remote Desktop, SCCM, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft 365, DNS, DHCP, VPN, Wi-Fi
Murgado Automotive Group: Operates a network of automotive dealerships across multiple states.
4+ YOE1–4 years IT help desk/support; strong troubleshooting; English communication; valid driver's license; certifications (CompTIA A+, Network+, MCP) a plus; degree pursuit/related field a plus.
LeadingIT: Provider of managed IT and cybersecurity services for businesses.
Proven help-desk or customer support experience; diagnosing and resolving technical issues; hardware deployment, PC imaging, documentation; CompTIA A+ or Network+ preferred; customer-service oriented.
Crystal Lake Community Consolidated School District 47: Provides public primary and middle school education in Illinois.
Provide first level technology support for school devices; troubleshoot PCs, printers, projectors; manage mobile devices; assist teachers and students; maintain inventory; install updates; ensure network security.
Windows, Chrome OS, iOS, Google Apps, Microsoft Office
Energy Solutions: Delivers energy efficiency and carbon reduction programs for utilities.
3+ YOE3+ years IT help desk experience supporting Windows and macOS, ticketing systems, hardware lifecycle, networking basics, customer service, and independent problem solving.
Microsoft Office 365, SharePoint, Active Directory, Azure AD, Okta, Intune, Jamf, ITSM