1mo
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Technical Support Specialist
Carol Stream, Illinois, United States
$33-$35/hr OnsiteFull Time
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
CRM
1w
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Technical Support Specialist
Chicago, Illinois, United States
$100k-$115k/yr HybridFull Time
4+ YOE4–6 years in technical/integration support, advanced SQL and Python experience, observability and ticketing tool proficiency, strong troubleshooting and communication skills, payments experience preferred.
SQL, Datadog, Kibana, Splunk, Jira, Linear, ClickUp, Zendesk, Python
6h
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Technical Support Specialist
Chicago, Illinois, United States
$60k-$95k/yr HybridFull Time
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1mo
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Technical Support Specialist
Oak Brook, Illinois, United States
$55k-$75k/yr RemoteFull Time
BS in biomedical/computer/STEM (or associate + relevant experience); strong software comfort; customer service experience preferred; excellent English communication; ability to travel ~20% initially and ~10% ongoing; document work in Salesforce.
Salesforce, Brainlab Connected Care
3w
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Senior Technical Support Specialist
Chicago, Illinois, United States
$65k-$97k/yr OnsiteFull Time
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
1mo
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Technical Support Specialist (HVAC)
Niles, Illinois, United States
$60k-$75k/yr OnsiteFull Time
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
PLC, AutoCAD
1mo
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Technical Support Specialist – Case Management
Aurora, Illinois, United States
$18/hr OnsiteFull Time
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
2mo
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Ecosystem Technical Support Specialist (Hybrid)
Westminster or Chicago or Allen or Schaumburg
$55k-$65k/yr HybridFull Time
2+ YOE2+ years help desk or technical support experience; High School Diploma or GED; eligible to work in the U.S.; background checks required.
1mo
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Technical Product Support Specialist - Hydrovac Trucks
Chicago, Illinois, United States
FieldFull Time
5+ YOE5+ years field service or technical support for heavy equipment, strong mechanical/hydraulic/electrical troubleshooting, valid driver’s license, willingness to obtain CDL, traveling up to 70%.
2w
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Customer Technical Support Specialist II (55207)
Chicago, Illinois, United States
$70k-$90k/yr HybridFull Time
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
2w
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Senior Technical Sales Support Specialist
Bensenville, Illinois, United States
$85k-$95k/mo OnsiteFull Time
8+ YOEBachelor's in engineering preferred, 8+ years technical sales/engineering or industrial automation, expert knowledge of control systems/instrumentation, project management and mentoring experience, ERP and Microsoft Office skills.
ERP, Microsoft Office, valve and instrumentation sizing software
2w
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Senior Technical Sales Support Specialist
Bensenville, Illinois, United States
$85k-$95k/yr OnsiteFull Time
8+ YOEBachelor's degree preferred, 8+ years technical sales/engineering/industrial automation experience, expert knowledge of control systems/instrumentation/valves, ERP and Microsoft Office skills, strong communication and project management.
ERP, Microsoft Office, valve and instrumentation sizing software
1mo
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Specialist, Technical
Aurora, Illinois, United States
$60k/yr OnsiteFull Time
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
Microsoft Office, Windows
2w
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Replay Technical Support Specialist - Chicago, IL
Chicago, Illinois, United States
$45k-$65k/yr RemoteFull Time
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches, 720p, 1080p, 4K
3w
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US-Technical Specialist
Orland Park, Illinois, United States
OnsitePart Time
Provide technical support and troubleshooting for customers, educate about repair options and Apple products and services, and deliver exceptional in-store service.
1mo
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Audiology Technical Support Specialist (Aurora (IL), United States)
Aurora, Illinois, United States
$73k-$85k/yr HybridFull Time
3+ YOEMaster's in Audiology or Hearing Instrument Specialist license required (AuD preferred). 3+ years fitting/troubleshooting hearing aids, strong knowledge of hearing aid software (NOAH), CRM experience, excellent communication and problem-solving.
NOAH, CRM
1w
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Product Support Specialist
Chicago, Illinois, United States
$83k-$105k/yr HybridFull Time
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
2w
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Specialist, Product Support
Chicago, Illinois, United States
$70k-$80k/yr HybridFull Time
2+ YOE2+ years in technical support or customer-facing technical role; troubleshooting logs, APIs, and SQL; strong written/verbal communication; comfort using AI assistants; ability to manage complex B2B SaaS customer issues.
SigNoz, Datadog, Splunk, Postman, SQL, ChatGPT, Claude, Copilot, AWS, Azure, Pendo
2mo
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IT Support Specialist
Libertyville, Illinois, United States
$65k-$85k/yr OnsiteFull Time
2+ YOEAssociate degree or technical coursework; 2-5 years’ experience; A+ certification a plus; Windows/Microsoft Office; strong customer service; travel nationwide; construction-site support.
Windows, Microsoft Office, Remote troubleshooting tools, IT service desk software
5h
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
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