Penn State Health: Academic health system providing medical care, research, and education.
2+ YOEBachelor's degree or equivalent experience, minimum 2 years relevant experience, experience in patient advocacy or patient experience preferred, ability to lead performance improvement projects and analyze data, responsible for patient and family engagement.
CHRISTUS Health: Catholic nonprofit health system providing comprehensive medical services.
3+ YOEBachelor's degree, 3+ years in education/customer service/process improvement, healthcare experience, leadership of cross-functional teams, use of qualitative and quantitative patient data; CPXP preferred.
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
Bluegrass Orthopaedics: Provides comprehensive orthopedic medical care and sports medicine services.
Greeting and checking in patients, verifying and updating demographic and insurance information, strong computer literacy and customer service, EMR experience preferred, ability to communicate with physicians and patients.
Probably Genetic: Provides genetic testing and diagnostic software for rare diseases.
Provide multi-channel patient support with a patient-first mindset, strong written/verbal communication, experience with support platforms (Zendesk), case documentation, and cross-functional escalation skills.
Boston Children's Hospital: Provides specialized medical and mental healthcare for children.
Lead patient experience strategy, oversee operations and teams, collaborate with clinical and administrative stakeholders to improve patient satisfaction and outcomes.
Sunrise Group: Provides at-home sleep apnea diagnosis and virtual medical care.
2+ YOE2+ years patient-facing healthcare or customer success experience, strong written/verbal communication, remote work capability, empathy, and proficiency with digital patient engagement tools; PST or EST availability.
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
7+ YOE3+ MgmtMaster's degree required (Nursing, PT, RT, or related), 7+ years progressive leadership in patient experience or healthcare ops with 3+ years leading patient experience initiatives; advanced knowledge of patient-centered care, regulations, and change management.
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Dreem Health: Provides at-home sleep diagnostics and virtual clinical care.
2+ YOE2+ years patient-facing healthcare or customer success experience; strong written and verbal communication, empathy, remote work capability, familiarity with digital communication and patient engagement tools, PST/EST availability.
Provide front-office patient intake, verify insurance, collect payments, manage scheduling and EHR data entry, communicate with patients, and meet KPI-driven performance goals.
Shannon Health: Provides comprehensive medical care and hospital services in Texas.
Performs clerical medical office duties: scheduling, answering phones, updating patient records, working Epic inbox, following HIPAA, and handling patient communications; high school diploma required; 1 year clerical experience preferred.
HCA HealthcareNYSE: HCA: Provides hospital and healthcare services through owned facilities.
3+ YOE3+ years customer service experience (patient access, hospitality, retail), high school/GED preferred, strong communication, AIDET familiarity, ability to assist patient check-in and lobby flow.
Bluegrass Orthopaedics: Provider of orthopedic medical care and surgical services.
Greeting and checking in patients, verifying and updating demographic and insurance information, strong computer literacy and customer service, EMR experience preferred.
Vensure Employer Solutions: Comprehensive HR, payroll, and benefits services for business employers.
1+ YOE1+ year medical front office experience; knowledge of insurance and billing; strong communication and multitasking skills; professional, patient-focused attitude.
HonorHealth: A non-profit healthcare network providing comprehensive medical services in Arizona.
2+ YOECoaching and consulting experience (2+ years required), bachelor’s or equivalent experience, Arizona RN license required, teaching/facilitation skills, strong communication and analysis for improving patient experience.
Jennifer Chiang, DDS: Private dental practice providing comprehensive functional and cosmetic dentistry.
Warm, personable front-desk professional who greets patients, guides visits, communicates clearly, is organized, coachable, and reliable; dental experience helpful but not required.
University of Pittsburgh: Public research university providing undergraduate and graduate education.
1+ YOEProvides administrative support for patient scheduling, confirmations, records management, basic financial tasks; high school diploma/GED and 1 year experience required.