4,525 patient experience jobs at 514 companies in Boston, MA
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Sr.Dir,Patient Experience
Brighton, Massachusetts, United States
$141k-$225k/yrHybridFull Time
Boston Children's Hospital: Provides specialized medical and mental healthcare for children.
Lead patient experience strategy, oversee operations and teams, collaborate with clinical and administrative stakeholders to improve patient satisfaction and outcomes.
Prime Healthcare: Operates community hospitals and provides healthcare services.
Experience coaching patient experience best practices, knowledge of CAHPS and reputation management, strong communication and project management skills, and proficiency with Microsoft Word, PowerPoint, Excel and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Prime Healthcare Services: Operates a nationwide network of acute care hospitals.
Experience coaching patient-experience best practices, strong communication and presentation skills, project management, CAHPS and reputation management knowledge, and proficiency with Word, PowerPoint, Excel, and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Press Ganey: Provides patient experience measurement and healthcare performance analytics.
5+ YOEMinimum 5 years in healthcare focused on patient experience, expertise with HCAHPS and CG-CAHPS, strong analytics and presentation skills, bachelor's degree required, willingness to travel up to 25%.
VPNE: Provides valet, shuttle, and parking management for premier facilities.
0+ YOEEntry-level patient care role; English proficiency; ability to follow instructions; observe and report patient status; comfort assisting patients and families.
Rhode Island Medical Imaging: Provides outpatient medical diagnostic imaging and interventional radiology services.
Schedules patient exams, verifies demographics and insurance/pre-authorization, prepares patient accounts, follows HIPAA, and uses basic computer systems; medical office and patient scheduling experience preferred; high school diploma required.
VPNE: A healthcare services employer providing patient support and observation services.
Entry-level patient observation role requiring proficient spoken and written English, proper body mechanics, patient safety monitoring, privacy compliance, and effective communication with patients and staff.
Brown University Health: Provides clinical care, medical education, and biomedical research services.
Entry-level role requiring English instruction comprehension, interpersonal communication, patient identification skills, visual acuity, and physical ability to transport patients; customer service experience preferred.
wheelchair, stretcher, pager, personal protective equipment (PPE)
Brown University Health: Academic healthcare system providing comprehensive hospital and clinical services.
Entry-level role requiring English instruction-following, interpersonal communication, visual acuity, patient identification skills, and physical ability to transport patients. Customer service experience preferred; training provided.
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
High school diploma or equivalent preferred; experience may substitute. Requires clear English communication, courteous patient interaction, instruction-following, and ability to move patients, supplies, equipment, linen, specimens, and waste.
Simply Orthodontics: Provides specialized orthodontic and pediatric dental care services.
Dental office experience preferred; insurance verification and scheduling skills; strong communication, multitasking, HIPAA compliance, and accuracy with patient records and payments.
Covenant Health: Catholic regional health system providing integrated medical and elder care.
Provides constant patient observation, orients/reorients patients, reports behavioral or safety changes, completes required training/competencies; high school diploma preferred; CPI and BLS preferred; must be able to lift up to 35 lbs frequently and up to 50 lbs occasionally.
Rhode Island Medical Imaging: Provides outpatient medical diagnostic imaging and radiology services.
High school diploma or equivalent, basic computer skills, insurance knowledge, strong communication and organizational skills; medical office and patient scheduling experience preferred.
Boston Medical Center: Provides specialized medical care and academic healthcare training.
High school education required; associate or bachelor's degree preferred. Experience with diverse families, community resources, patient navigation, documentation, Microsoft Office, communication, critical thinking, and problem solving required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, EPIC, electronic medical record
Aspen Dental: Operates a nationwide network of branded dental care practices.
Provide front-office patient service: scheduling and confirming appointments, verifying insurance, collecting payments, balancing deposits, and maintaining charts; high school diploma and age 18+ required; strong communication and time management.
UMass Memorial Health: Provides integrated medical care and clinical research in Massachusetts.
High school diploma or equivalent and CPR certification within six months of hire required; prior healthcare experience preferred. Must provide continuous patient observation and support safety.
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
1+ YOEScheduling new patients, phone triage, intake collection, customer service, EMR use, PC proficiency; bachelor\u0002s preferred and up to 1 year healthcare or customer service experience.