16,476 patient experience manager jobs at 3,469 companies in United States
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Manager - Patient Experience
Woonsocket, Rhode Island, United States
OnsiteFull Time
Prime Healthcare Services: Operates a nationwide network of acute care hospitals.
Experience coaching patient-experience best practices, strong communication and presentation skills, project management, CAHPS and reputation management knowledge, and proficiency with Word, PowerPoint, Excel, and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Prime Healthcare: Operates community hospitals and provides healthcare services.
Experience coaching patient experience best practices, knowledge of CAHPS and reputation management, strong communication and project management skills, and proficiency with Microsoft Word, PowerPoint, Excel and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
AdventHealth: Non-profit health care system providing hospital and medical services.
5+ YOEBachelor's degree, 5+ years related experience, strong communication, analytical and change-management skills; knowledge of patient experience best practices, CMS CAHPS, medical terminology; proficiency in Word, Excel, Outlook, PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Capital Health: Provides comprehensive healthcare services through hospitals and medical clinics.
3+ YOE1+ MgmtBachelor's in healthcare or business, 3 years patient advocacy/guest relations experience including 1 year supervisory or project management, strong communication and conflict resolution, familiarity with medical insurance/terminology, intermediate computer skills.
Corewell Health: Healthcare system providing medical care and health insurance services.
5+ YOE3+ MgmtBachelor's in nursing, social work, or healthcare; 5 years relevant experience; 3 years supervisory experience; experience in quality improvement, budgeting and change management; master's and IHI/Open School certification preferred.
FamilyWell: Provides integrated mental health services for pregnant and menopausal individuals.
3+ YOE3+ years experience in patient/customer/user experience or UX research, design background, NPS and qualitative research experience, strong communication and empathy, familiarity with patient-facing workflows and healthcare privacy.
CHRISTUS Health: Catholic nonprofit health system providing comprehensive medical services.
3+ YOEBachelor's degree, 3+ years in education/customer service/process improvement, healthcare experience, leadership of cross-functional teams, use of qualitative and quantitative patient data; CPXP preferred.
Gifthealth: Digital pharmacy platform streamlining prescription fulfillment and patient support.
5+ YOE2+ MgmtBachelor's degree or equivalent;5+ years leading call center or patient experience operations with 2+ years managing managers;knowledge of patient experience metrics and HIPAA;strong people leadership and data-driven problem solving.
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
7+ YOE3+ MgmtMaster's degree required (Nursing, PT, RT, or related), 7+ years progressive leadership in patient experience or healthcare ops with 3+ years leading patient experience initiatives; advanced knowledge of patient-centered care, regulations, and change management.
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
US Heart and Vascular: National provider of management services to cardiovascular physician practices.
5+ MgmtBachelor's degree required; minimum 5 years progressive healthcare leadership; proven ability to drive patient experience; familiarity with EMR/Electronic Practice Management systems; strong leadership, analytics, and Office 365 skills.
EMR, Electronic Practice Management systems, Microsoft Office 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Merit-based Incentive Payment System (MIPS)
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
Emory Healthcare: Academic healthcare system providing patient care and medical services.
5+ YOEBachelors in Health Services Administration or related field required; 5 years healthcare experience; customer service experience preferred; skills in training, coaching, data analysis, and HCAHPS interpretation.
Yuma Regional Medical Center: Operates an acute care hospital and outpatient medical clinics.
3+ YOEBachelor's in related field, 3+ years healthcare operations or patient experience, experience with improvement projects, project management, data analysis, and leading teams; CPXP and coaching certification preferred.
Hospital for Special Surgery: Provides specialized orthopedic, rheumatologic healthcare and medical research.
2+ YOELead and manage Prior Authorization and Insurance Verification teams to optimize reimbursement and patient access; oversee operations, analytics, and digital initiatives.