457 patient experience manager jobs at 150 companies in Acushnet, MA
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Manager - Patient Experience
Woonsocket, Rhode Island, United States
OnsiteFull Time
Prime Healthcare Services: Operates a nationwide network of acute care hospitals.
Experience coaching patient-experience best practices, strong communication and presentation skills, project management, CAHPS and reputation management knowledge, and proficiency with Word, PowerPoint, Excel, and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Prime Healthcare: Operates community hospitals and provides healthcare services.
Experience coaching patient experience best practices, knowledge of CAHPS and reputation management, strong communication and project management skills, and proficiency with Microsoft Word, PowerPoint, Excel and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Boston Children's Hospital: Provides specialized medical and mental healthcare for children.
Lead patient experience strategy, oversee operations and teams, collaborate with clinical and administrative stakeholders to improve patient satisfaction and outcomes.
Boston Children's Hospital: Providing comprehensive pediatric healthcare and medical research services.
0+ YOEProvide administrative support, scheduling, registration, call management, insurance verification, and documentation; experience with Epic and Microsoft Office; levels range from no experience to 2+ years.
Boston Medical Center: Provides specialized medical care and academic healthcare training.
2+ YOERequires 2–4 years of project management experience, including at least 2 years in healthcare; bachelor's degree preferred, strong organization and communication skills, and Microsoft Suite proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
Experience in patient access operations, documentation governance, compliance support, digital platform enablement, and program management; familiarity with audits and stakeholder reporting.
SharePoint, One Patient Access (OPA), Pharmacovigilance System Master File (PSMF)
Raven: Healthcare incubator developing scientific breakthroughs into biotechnology companies.
4+ YOE4+ years in clinical trial recruitment, patient engagement, or clinical operations; strong project execution, clinical trial fluency, stakeholder communication, and experience with recruitment campaigns and patient advisory activities.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Notion, SmartSheet, generative AI tools, AI-enabled tools
Agios PharmaceuticalsNASDAQ: AGIO: Develops small-molecule medicines for rare diseases and hematology.
5+ YOEBachelor's preferred, 5+ years patient service/market access experience in pharma/healthcare, knowledge of payer systems (private, Medicare Part D, Medicaid), CRM and Excel proficiency, strong communication and problem-solving skills.
Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Word
Chiesi: Develops and manufactures drugs for respiratory and rare diseases.
2+ YOE2-3 years biopharmaceutical experience with ≥1 year in rare disease/patient advocacy, bachelor’s degree, strong communication and program management skills, knowledge of R&D/regulatory/compliance, ability to travel up to 35%.
Sana BiotechnologyNASDAQ: SANA: Developing engineered cells as medicines to treat human diseases.
8+ YOE8+ years in clinical development operations or CRA in transplant/cell therapy; bachelor’s in life sciences or nursing (RN); strong hospital experience; domestic travel; excellent communication.
Amylyx PharmaceuticalsNASDAQ: AMLX: Develops treatments for neurodegenerative diseases and endocrine conditions.
5+ YOEBachelor's degree,5+ years pharma/biotech experience with ≥2 years patient marketing,project management skills,knowledge of pharmaceutical promotional regulations and MLR review processes,strong communication and collaboration.
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
1+ YOEBachelor's in clinical social work/healthcare management or equivalent experience; 1-2 years social work/case management preferred; strong knowledge of healthcare resources, patient advocacy, EHR and case management software; excellent communication and organization.
Electronic Health Records, case management software
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOE1+ MgmtAssociate degree + 1 year food service experience or bachelor’s in related field; 1+ year food service management experience; preferred CDM/DTR/RD and ServSafe; proficiency with Microsoft Office, EMR and diet office systems; strong leadership and communication.
Microsoft Office, Electronic Medical Records (EMR), diet office systems
Beghou Consulting: Strategic consulting and data analytics for life sciences companies.
7+ YOE7+ years life sciences management consulting with claims data analytics; SQL, Excel, Tableau/Power BI; Python; hub operations and payer access experience; bachelor's degree; MBA/MPH/MS a plus.
42 North Dental: Dental support organization providing administrative and clinical business services.
Front-desk patient communication, scheduling, insurance verification, patient record management, data entry, HIPAA compliance, strong customer service and multitasking skills.
Southcoast Health: Provides integrated healthcare, hospital, and clinical services.
High school diploma or GED plus additional training, or equivalent knowledge or experience preferred; ability to manage patient meal selections, dietary restrictions, menu data, and patient service software.
Intellia TherapeuticsNASDAQ: NTLA: Develops curative gene-editing treatments using CRISPR technology.
10+ YOE3+ Mgmt10+ years in field reimbursement/patient or market access in biopharma, 3–5+ years managing field teams, US launch and CGT experience, bachelor’s degree preferred, strong reimbursement/coding knowledge, frequent travel.
Iterative Health: Develops AI-driven precision medicine for gastrointestinal clinical research.
8+ YOE8+ years in strategy and operations within life sciences/clinical research, experience in enrollment strategy and patient recruitment, strong analytical and operational skills, cross-functional collaboration, and clear communication.