359 patient experience manager jobs at 144 companies in Brookfield, MA
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Manager - Patient Experience
Woonsocket, Rhode Island, United States
OnsiteFull Time
Prime Healthcare: Operates community hospitals and provides healthcare services.
Experience coaching patient experience best practices, knowledge of CAHPS and reputation management, strong communication and project management skills, and proficiency with Microsoft Word, PowerPoint, Excel and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Prime Healthcare Services: Operates a nationwide network of acute care hospitals.
Experience coaching patient-experience best practices, strong communication and presentation skills, project management, CAHPS and reputation management knowledge, and proficiency with Word, PowerPoint, Excel, and Adobe Acrobat.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
0+ YOEAssociate degree and 0–2 years of management and related experience. Requires frontline team leadership, patient dining, food safety, sanitation, scheduling, onboarding, and quality monitoring skills.
Ensemble Health Partners: Manages financial operations and technology for healthcare organizations.
2+ Mgmt2+ years management experience in healthcare, patient access experience preferred; bachelor\u0002s degree or equivalent preferred; strong Microsoft and IT proficiency; demonstrated use of AI for process improvement; excellent prioritization and communication skills.
Baystate Health: Provides comprehensive medical services and hospital care in Massachusetts.
5+ YOEBS and clinical degree with active licensure required; 5+ years progressive experience in healthcare quality or patient safety; leadership, RCA/PDSA proficiency, data analysis, regulatory reporting and accreditation experience; CPHQ/CPPS preferred.
Safety Reporting System (SRS), Root Cause Analysis (RCA), Plan-Do-Study-Act (PDSA)
Aspen Dental: Operates a nationwide network of branded dental care practices.
Provide front-office patient service: scheduling and confirming appointments, verifying insurance, collecting payments, balancing deposits, and maintaining charts; high school diploma and age 18+ required; strong communication and time management.
Simply Orthodontics: Provides specialized orthodontic and pediatric dental care services.
Experience in orthodontic/dental office preferred; scheduling, insurance verification, patient communication, HIPAA-compliant recordkeeping, and familiarity with practice management software required.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOE1+ MgmtAssociate degree + 1 year food service experience or bachelor’s in related field; 1+ year food service management experience; preferred CDM/DTR/RD and ServSafe; proficiency with Microsoft Office, EMR and diet office systems; strong leadership and communication.
Microsoft Office, Electronic Medical Records (EMR), diet office systems
Hartford HealthCare: Integrated healthcare network providing comprehensive medical and behavioral services.
Respond to transport requests, manage oxygen tanks during transport, ensure patient comfort and modesty, and communicate in English; no education or experience required.
BeltoneNasdaq Copenhagen: GN: Provides hearing evaluations and sells prescription hearing aid technology.
10+ YOEManage clinic operations: scheduling, insurance verification, patient records; strong front desk/medical office experience; 10 years in medical office management; high school diploma.
Registered Nurse / Patient Care Manager, Home Health
Norwood, Massachusetts, United States
$90k-$100k/yrOnsiteFull Time
AccentCare: Provides in-home medical, hospice, and personal care services.
2+ YOE2+ MgmtRegistered nurse with current licensure; minimum two years of management or supervisory experience in home care; knowledge of professional standards, Medicare Conditions of Participation, and regulatory requirements.
Sr Director, Patient Access Support Services (Hybrid)
Acton or Rhode Island or Massachusetts or Connecticut
$221k-$332k/yrHybridFull Time
InsuletNasdaq: PODD: Manufactures wearable tubeless insulin pumps for diabetes care.
15+ YOE10+ MgmtBachelor's degree, 15+ years in pharma or medical device, 10+ years in patient/market access or reimbursement strategy, experience building patient services and field reimbursement capabilities, vendor management, and payer landscape knowledge.
Revere Medical: Operates primary care clinics and manages clinical provider networks.
Experience in healthcare, customer service, or administrative roles; strong communication and interpersonal skills; EHR proficiency (Athena or eCW preferred); ability to manage calls, scheduling, insurance verification, and maintain accurate patient records.
VPNE: Provides valet, shuttle, and parking management for premier facilities.
Entry-level role requiring English proficiency, proper body mechanics, patient safety awareness, hand hygiene, privacy compliance, and effective communication with patients, families, nurses, and staff.
AlkermesNASDAQ: ALKS: Develops medicines for psychiatric and neurological disorders.
5+ YOEBachelor's degree,5+ years in pharma/biotech patient support or copay programs,experience managing copay/eCopay programs and vendors,healthcare compliance knowledge,analytical and cross-functional leadership skills.
Hartford HealthCare: Hartford HealthCare provides medical services through hospitals and clinics.
Provide professional patient-facing customer service: greet and register patients, answer calls, schedule appointments, manage confirmations, collect payments, maintain waiting area; Epic and MS Office experience preferred; high school diploma preferred.
Cranston or Warwick or North Kingstown or Wakefield or Woonsocket
$18-$20/hrFieldFull Time
Claris Vision: Provides comprehensive medical, surgical, and routine eye care services.
High school diploma or equivalent, strong customer service and administrative skills, ability to use technology, manage patient data, communicate effectively, perform physical tasks, and drive independently to other facilities.