288 patient experience manager jobs at 118 companies in Colma, CA
2w
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Manager Patient Services
Alameda, California, United States
$149k-$297k/yr OnsiteFull Time
10+ YOE3+ MgmtBachelor's required (master's preferred),10+ years in patient services/hub/market access,3+ years leading vendor or operational teams,experience designing patient programs,SOPs,launch readiness,project management,analytical and communication skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, CRM, BI tools
2w
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Manager Patient Services
Alameda, California, United States
$149k-$297k/yr OnsiteFull Time
10+ YOE3+ MgmtBachelor's required,10+ years in patient services/hub or market access,3+ years leading vendor or operational teams; experience designing patient support programs,SOPs,launch readiness; proficiency with Microsoft Office and CRM/BI tools.
Microsoft Excel, Microsoft PowerPoint, CRM, BI tools
1w
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Senior Director, Patient Experience Design
South San Francisco, California, United States
$199k-$369k/yr HybridFull Time
12+ YOE5+ MgmtBachelor's degree or equivalent experience; 12–15 years in experience design, preferably healthcare-related; 5+ years of direct people leadership; cross-functional influence, resource allocation, budget management, and growth investment evaluation.
AI-enabled tools, digital health platforms
1mo
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Director, Patient Access & Experience Field Team (Remote)
South San Francisco, California, United States
$204k-$265k/yr RemoteFull Time
8+ YOE5+ Mgmt8+ years in pharma/biotech patient support or related functions, 5+ years leading field-based teams, BS/BA required (advanced degree preferred), experience with payer systems and patient access, strong leadership and communication.
1mo
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Patient Educator Senior Manager (WEST)
Los Angeles or San Francisco or California or United States
$136k-$204k/yr FieldFull Time
6+ YOEBachelor's degree required, 6+ years relevant experience in clinical care/healthcare/patient education/social services/biotech, 2+ years field-based biopharma preferred, strong communication, project management, and ability to travel up to 70%.
1mo
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Staff Product Manager, AI Patient Experience
New York or San Francisco or Seattle or United States
$265k-$332k/yr RemoteFull Time
8+ YOE8+ years PM experience with 2+ years shipping AI/ML products; experience writing evals and building LLM-powered flows; technical fluency with model selection, RAG, fine-tuning; experience shipping with ML engineers in regulated/HIPAA environments preferred.
LLMs, RAG
3d
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Design PM (Patient Experience)
San Francisco, California, United States
HybridFull Time
Highly autonomous product professional with consumer product experience, independent research skills, strategic planning ability, and strong collaboration across design and engineering; healthcare experience is a nice-to-have.
qualitative research, quantitative research
2mo
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Senior Vice President, Chief Consumer & Patient Experience Officer
Oakland, California, United States
OnsiteFull Time
10+ YOE10+ Mgmt10+ years in large-scale health plans or care delivery; senior leadership in service, change management, and consumer/patient experience; Bachelor's in health administration or related field.
1mo
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Manager - Patient Registration
Palo Alto, California, United States
$48-$63/hr OnsiteFull Time
5+ YOEBachelor's in Business or Health Administration (or equivalent), 5+ years revenue cycle experience, supervisory experience, knowledge of registration/billing (EPIC), Lean/Six Sigma familiarity, strong communication and analytical skills.
EPIC, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio
1w
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Patient Care Coordinator
Napa, California, United States
OnsiteFull Time
1+ YOESchedule and manage patient appointments, verify insurance and benefits, perform data entry in practice management systems, provide patient communication; HS diploma required, 1+ year office experience preferred.
WinOMS, Dentrix, Eaglesoft, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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PATIENT SERVICES MANAGER, FOOD AND NUTRITION - TRAVELING ROLE (Dearborn, MI, US, 48101)
Dearborn or Los Angeles or San Francisco or New York City or Washington or Maryland or Florida or United States
$74k-$78k/yr FieldFull Time
7+ Mgmt7+ years patient service leadership experience; B.S. in Nutrition or Hospitality Management preferred; Dietary Manager Certification required if no associate degree; strong Microsoft Office and OMS skills; ability to travel nationally full-time; knowledge of patient service analytics and regulatory compliance.
Microsoft Office, OMS, MyDining, Press Ganey, PRC, Qualtrics
3mo
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Sr. Product Manager - Patient Services
South San Francisco, California, United States
$170k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building logged-in consumer experiences; lifecycle and re-engagement expertise; healthcare/regulatory experience preferred; experimentation and analytics fluency; experience with AI and technical collaboration.
SQL
3w
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Patient Navigator I/II
Pittsburg, California, United States
OnsiteFull Time
2+ YOEBLS certificate; experience with EPIC or case management, Microsoft Office, motivational interviewing, community resource knowledge, and patient navigation/care coordination experience.
EPIC, Microsoft Office
1mo
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Assistant Patient Care Manager, Neonatal ICU
Palo Alto, California, United States
$87-$131/hr OnsiteFull Time
2+ YOEBachelor of Nursing, active California RN, BLS required (RQI BLS accepted), 2 years progressive related experience, leadership ability, clinical management and quality improvement skills.
1mo
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Patient Access Rep II
Newark, California, United States
$27-$35/hr OnsiteFull Time
1+ YOEHigh-volume patient access role handling inbound/outbound calls, registering patients, scheduling, insurance verification, managing EHR in-basket/messages, and coordinating care; 1–3 years related experience and EPIC preferred.
EPIC, EHR, CRM
1mo
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Patient Coordinator Lead
San Francisco, California, United States
$23-$31/hr OnsiteFull Time
1+ YOE0.5+ MgmtHigh school diploma, 1+ year dental/front-office experience, 6+ months leading front office operations; duties include audits, scheduling, patient retention, administrative support.
6d
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Product Manager / Senior Product Manager, Patient Retention & Engagement
Palo Alto or San Francisco
$150k-$200k/yr HybridFull Time
4+ YOERequires 4–8+ years of product management experience, consumer engagement or retention experience, roadmap ownership, data-driven experimentation, strong UX judgment, and cross-functional communication skills.
Figma, EHR, EMR
2mo
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Senior Product Manager, Patient Acquisition & Growth
San Francisco or Chicago or United States or Canada
$148k-$195k/yr RemoteFull Time
5+ YOE5+ years product management experience with growth/conversion focus, expertise in SEO and web performance, strong experimentation and analytics skills (Amplitude, Looker, GrowthBook), SQL preferred, AI tool familiarity, and ability to work cross-functionally.
GreatQuestion, GrowthBook, Amplitude, Looker, Cursor, Claude Code, ZocDoc, SQL
1mo
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Manager, Quality, Patient Safety and Infection Prevention
Burlingame, California, United States
$169k-$270k/yr OnsiteFull Time
8+ YOELead quality and patient-safety initiatives, manage staff, design data collection and analytics, collaborate with EMR teams; requires a Bachelor's (or equivalent experience), 8+ years relevant experience, and one of RN/MD/PharmD/PA/NP licensure.
Midas, Epic EHR, Statit PPR, Statit PiMD, Tableau, Crystal Report Writer, Allscripts, SQL, EMR, Microsoft Office Suite, Microsoft Excel
1mo
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Patient Service Assistant (PSA)
San Francisco, California, United States
$25-$28/hr OnsiteFull Time
Greet and check in patients, manage scheduling and payments, answer phones, perform data entry, check insurance eligibility, and use practice software (CureMD); high school diploma and strong front-office skills required.
Microsoft Office, CureMD, Microsoft Excel, Google Suite, Docusign
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