SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvements within a complex healthcare environment.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires a high school diploma/GED or equivalent, 3–4 years in service-oriented operations, 2–3 years of customer service training, coaching skills, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Northwell Health: Provides clinical healthcare services through a hospital network.
6+ YOE5+ MgmtBachelor's degree or equivalent required; 6–10 years relevant experience and 5–7 years leadership experience. Patient experience, survey analytics, service recovery, process improvement, and data analysis expertise preferred.
WMCHealth: Integrated healthcare network providing medical services across the Hudson Valley.
7+ YOERequires a related master's degree, 7 years of relevant patient experience experience, patient experience data analysis, strong communication and problem-solving skills, and proficiency with computer applications.
Customer Service and Patient Experience Professional
Madison or Nashville or New York City
OnsiteFull Time
CareRite Centers: Operates skilled nursing and rehabilitation centers for elderly patients.
Entry-level healthcare role for professionals interested in healthcare management, customer service, employee operations, leadership, and employee engagement.
New York or San Francisco or Seattle or United States
$265k-$332k/yrRemoteFull Time
Headway: A building a platform to make mental healthcare accessible by enabling providers to accept insurance and run their practice.
8+ YOE8+ years PM experience with 2+ years shipping AI/ML products; experience writing evals and building LLM-powered flows; technical fluency with model selection, RAG, fine-tuning; experience shipping with ML engineers in regulated/HIPAA environments preferred.
RegeneronNasdaq: REGN: Discovers and manufactures medicines for serious diseases.
8+ YOEBachelor's degree required, 8+ years industry or patient advocacy experience, strong stakeholder and project management skills, experience with clinical development/market access/compliance, and ability to build high-trust partnerships.
RWJBarnabas Health: Provides comprehensive academic healthcare services and medical research.
7+ YOE5+ MgmtHigh school diploma required (college preferred). Minimum 7 years patient access experience, 5 years leadership. Knowledge of registration, insurance verification, authorizations, billing regulations, medical terminology, and computer systems.
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
2+ YOEMinimum 2 years patient food service experience; some management experience preferred. Bachelor's degree or equivalent experience. Knowledge of nutrition standards and food safety.
University Hospital: Public academic medical center providing acute and trauma care.
5+ YOE5+ MgmtBachelor's in business/finance/hospital administration, 5+ years supervisor/manager experience in patient accounts or hospital billing, knowledge of UB-04/CMS-1500, ICD-10/CPT/HCPCS coding, charity care and payer regulations, Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Aquestive TherapeuticsNASDAQ: AQST: Develops innovative oral film pharmaceutical delivery technologies.
10+ YOEBachelor's degree required; 10+ years in pharmaceutical patient access and services; proven launch experience; vendor management, analytics, and regulatory knowledge; willingness to travel ~15-20%.
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
2+ YOEBachelors degree or equivalent with 2+ years relevant experience, strong communication and organizational skills, intermediate Microsoft Office (Word, Access, Excel, Outlook), supervisory experience preferred.
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook
ConnectMed360NASDAQ: BTSG: Provides patient support and reimbursement services for specialty medications.
5+ YOERequires at least five years of pharmacy experience, strong communication and computer skills, attention to detail, confidentiality, and knowledge of benefits investigation, insurance, prior authorization, and patient assistance programs.
Ivy Rehab: Provides outpatient physical, occupational, speech, and ABA therapy services.
Healthcare administrative experience preferred, Microsoft Office proficiency, strong time management, multitasking, adaptability, positive attitude, and commitment to patient service.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook