316 patient experience manager jobs at 90 companies in Gotha, FL
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Patient Experience Manager 3
Maitland, Florida, United States
$86k-$112k/yrOnsiteFull Time
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvements in a complex healthcare environment.
patient satisfaction survey tools, feedback systems
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOECoordinate and direct patient experience activities, monitor satisfaction and reporting, ensure regulatory compliance, develop training and action plans; HS/GED required, 2–4 years service/training experience, Microsoft Office proficiency.
Microsoft Office, Word, Excel, PowerPoint, Outlook
AdventHealth: Non-profit healthcare system providing comprehensive hospital and medical services.
5+ YOEBachelor's degree in nursing, healthcare, business, or related field; 5+ years of relevant experience; RN required. Patient experience, hospital operations, communication, analytics, and change management expertise required.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
3+ YOEHigh school diploma/GED required; bachelor's degree preferred. Requires 2–3 years of customer service training, 3–4 years of service-oriented operations, coaching, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
2+ YOERelevant degree and 2+ years of customer service or coaching experience required. Requires healthcare procedure knowledge, advanced Microsoft Office and Power BI skills, communication, problem-solving, and travel availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
AdventHealth: Non-profit health care system providing hospital and medical services.
5+ YOERequires RN license, bachelor's degree, 5+ years relevant experience, leadership and consulting skills, knowledge of patient experience best practices and CMS CAHPS, proficiency with Microsoft Office; Six Sigma and CPXP preferred.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, CMS CAHPS, Lean, Six Sigma
Sanitas: Provides integrated primary and urgent healthcare services at medical centers.
2+ YOERelevant degree and 2+ years in customer service or coaching. Requires healthcare procedure knowledge, advanced Microsoft Office and Power BI skills, communication, organization, problem-solving, and travel availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
Regional Director of Patient Experience and Collaborative Solutions
Lakeland, Florida, United States
OnsiteFull Time
Orlando Health: A non-profit healthcare network providing comprehensive hospital and specialty services.
2+ YOE2+ MgmtBachelor's degree required, 2 years patient experience, 2 years management or project management experience, data analysis skills, and proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Regional Director of Patient Experience and Collaborative Solutions
Lakeland or Polk County
FieldFull Time
Orlando Health: A private, non-profit network of healthcare and hospital facilities.
2+ YOE2+ MgmtBachelor's degree required; 2 years patient experience and 2 years management/project experience; data analysis skills and Microsoft Office (Word, Excel, Outlook, PowerPoint) required; knowledge of statistics and strong interpersonal skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
Unrestricted RN licensure in state of practice, valid driver's license and dependable vehicle/transportation; CPR preferred; home care experience preferred; ability to supervise interdisciplinary team and coordinate patient care.
AssistRx: Software platform for specialty therapy initiation and patient support.
1+ YOEBachelor's degree or 1-2 years related experience; Microsoft Office skills; supervisory experience; ability to identify and report adverse events; 5-7 years reimbursement or patient services experience preferred.
Aspen Dental: Operates a nationwide network of branded dental care practices.
Front-office patient service, scheduling and confirming appointments, verifying insurance, processing payments, balancing deposits; high school diploma preferred; strong communication and time management; age 18+.
Florida Cancer Specialists & Research Institute: Provides specialized cancer care and innovative clinical research trials.
High school diploma/GED, healthcare experience preferred; knowledge of insurance, managed care authorization, ICD-10, collections; ability to calculate patient responsibility and communicate with patients.
InnovaCare Health: Provides managed healthcare and value-based clinical care networks.
Managing front-desk workflow including patient welcome, scheduling, registration, payments, records scanning, and basic patient problem-solving in a clinic setting.
Orlando or Haines City or Florida or Texas or United States
OnsiteFull Time
InnovaCare Health: Provides integrated value-based healthcare and physician-led medical services.
Performs front‑desk clinic duties: welcoming patients, managing provider schedules, maintaining medical records, processing payments, answering phones, and assisting patients with system/financial or social barriers.
SimonMed Imaging: Provider of AI-enhanced outpatient diagnostic imaging and radiology services
High school diploma or equivalent; customer service and administrative experience preferred; familiarity with EHR and insurance verification; ability to lift up to 40 lbs and manage patient interactions; attention to detail and HIPAA knowledge preferred.
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
High school diploma or equivalent; proven receptionist/customer service experience (preferably dental); proficiency with MS Office and dental practice management software; strong communication, organizational, and attention-to-detail skills.
Heart of the Villages: Provider of specialized cardiovascular and vein care services.
5+ YOE2+ MgmtRequires 5+ years revenue cycle or patient access experience, 2+ years supervisory experience, familiarity with AthenaOne/NextGen/eClinicalWorks/EMR, knowledge of coding and payer processes, and strong analytical and leadership skills. Bachelor's degree preferred.