291 patient experience manager jobs at 84 companies in Heathrow, FL
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Patient Experience Manager
Daytona Beach, Florida, United States
$66k-$122k/yrOnsiteFull Time
AdventHealth: Non-profit health care system providing hospital and medical services.
5+ YOEBachelor's degree, 5+ years related experience, expertise in patient experience improvement, strong communication, analytics, change management, training, and knowledge of CMS CAHPS; RN preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
AdventHealth: Non-profit healthcare system providing comprehensive hospital and medical services.
5+ YOERequires 5+ years related experience, knowledge of patient experience best practices, CMS CAHPS, strong communication, training, analytics, and change management; Bachelor's required, Master's preferred.
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvements in a complex healthcare environment.
patient satisfaction survey tools, feedback systems
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOECoordinate and direct patient experience activities, monitor satisfaction and reporting, ensure regulatory compliance, develop training and action plans; HS/GED required, 2–4 years service/training experience, Microsoft Office proficiency.
Microsoft Office, Word, Excel, PowerPoint, Outlook
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
2+ YOERelevant degree and 2+ years of customer service or coaching experience required. Requires healthcare procedure knowledge, advanced Microsoft Office and Power BI skills, communication, problem-solving, and travel availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
Sanitas: Provides integrated primary and urgent healthcare services at medical centers.
2+ YOERelevant degree and 2+ years in customer service or coaching. Requires healthcare procedure knowledge, advanced Microsoft Office and Power BI skills, communication, organization, problem-solving, and travel availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
Unrestricted RN licensure in state of practice, valid driver's license and dependable vehicle/transportation; CPR preferred; home care experience preferred; ability to supervise interdisciplinary team and coordinate patient care.
AssistRx: Software platform for specialty therapy initiation and patient support.
1+ YOEBachelor's degree or 1-2 years related experience; Microsoft Office skills; supervisory experience; ability to identify and report adverse events; 5-7 years reimbursement or patient services experience preferred.
Aspen Dental: Operates a nationwide network of branded dental care practices.
Front-office patient service, scheduling and confirming appointments, verifying insurance, processing payments, balancing deposits; high school diploma preferred; strong communication and time management; age 18+.
Manager of Patient Access - Jewett Orthopedic Institute
Orlando, Florida, United States
OnsiteFull Time
Orlando Health: A non-profit healthcare network providing comprehensive hospital and specialty services.
4+ YOE1+ MgmtBachelor's degree in business, healthcare administration, finance, or equivalent experience; four years of patient access experience and one year of supervisory, lead, or preceptor experience required.
Manager of Patient Access - Jewett Orthopedic Institute
Orlando, Florida, United States
OnsiteFull Time
Orlando Health: A private, non-profit network of healthcare and hospital facilities.
4+ YOE1+ MgmtBachelor's degree in business, healthcare administration, finance, or equivalent experience; four years of patient access experience and one year of supervisory, lead, or preceptor experience required.
Florida Cancer Specialists & Research Institute: Provides specialized cancer care and innovative clinical research trials.
High school diploma/GED, healthcare experience preferred; knowledge of insurance, managed care authorization, ICD-10, collections; ability to calculate patient responsibility and communicate with patients.
InnovaCare Health: Provides managed healthcare and value-based clinical care networks.
Managing front-desk workflow including patient welcome, scheduling, registration, payments, records scanning, and basic patient problem-solving in a clinic setting.
Orlando or Haines City or Florida or Texas or United States
OnsiteFull Time
InnovaCare Health: Provides integrated value-based healthcare and physician-led medical services.
Performs front‑desk clinic duties: welcoming patients, managing provider schedules, maintaining medical records, processing payments, answering phones, and assisting patients with system/financial or social barriers.
SimonMed Imaging: Provider of AI-enhanced outpatient diagnostic imaging and radiology services
High school diploma or equivalent; customer service and administrative experience preferred; familiarity with EHR and insurance verification; ability to lift up to 40 lbs and manage patient interactions; attention to detail and HIPAA knowledge preferred.
Heart of the Villages: Provider of specialized cardiovascular and vein care services.
5+ YOE2+ MgmtRequires 5+ years revenue cycle or patient access experience, 2+ years supervisory experience, familiarity with AthenaOne/NextGen/eClinicalWorks/EMR, knowledge of coding and payer processes, and strong analytical and leadership skills. Bachelor's degree preferred.
Orlando Health: Provides specialized medical treatment and emergency services through hospitals.
4+ YOE1+ MgmtBachelor's in business/healthcare/finance or equivalent, 4 years patient access experience, 1 year supervisory experience, budget and HR management, process improvement and compliance.
US Eye: Provides integrated ophthalmology, optometry, and surgical services.
High school diploma and prior customer service experience required. Must communicate effectively, multitask in a fast-paced environment, manage time, and respond positively to patient requests.
Health First: A healthcare organization providing primary care and patient support services.
1+ YOEHigh school diploma, 1+ year customer service experience, proficiency with Microsoft Office and patient management systems, strong verbal/written communication, ability to handle cash and verify insurance.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Patient Management System