SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvements within a complex healthcare environment.
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
3+ YOERequires a high school diploma or equivalent, 3-4 years in service-oriented operations, customer service training experience, coaching skills, organizational ability, and Microsoft Office proficiency; a four-year degree is preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires a high school diploma/GED or equivalent, 3–4 years in service-oriented operations, 2–3 years of customer service training, coaching skills, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
WMCHealth: Integrated healthcare network providing medical services across the Hudson Valley.
7+ YOERequires a related master's degree, 7 years of relevant patient experience experience, patient experience data analysis, strong communication and problem-solving skills, and proficiency with computer applications.
Customer Service and Patient Experience Professional
Madison or Nashville or New York City
OnsiteFull Time
CareRite Centers: Operates skilled nursing and rehabilitation centers for elderly patients.
Entry-level healthcare role for professionals interested in healthcare management, customer service, employee operations, leadership, and employee engagement.
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
New York or San Francisco or Seattle or United States
$265k-$332k/yrRemoteFull Time
Headway: A building a platform to make mental healthcare accessible by enabling providers to accept insurance and run their practice.
8+ YOE8+ years PM experience with 2+ years shipping AI/ML products; experience writing evals and building LLM-powered flows; technical fluency with model selection, RAG, fine-tuning; experience shipping with ML engineers in regulated/HIPAA environments preferred.
RegeneronNasdaq: REGN: Discovers and manufactures medicines for serious diseases.
8+ YOEBachelor's degree required, 8+ years industry or patient advocacy experience, strong stakeholder and project management skills, experience with clinical development/market access/compliance, and ability to build high-trust partnerships.
RWJBarnabas Health: Provides comprehensive academic healthcare services and medical research.
7+ YOE5+ MgmtHigh school diploma required (college preferred). Minimum 7 years patient access experience, 5 years leadership. Knowledge of registration, insurance verification, authorizations, billing regulations, medical terminology, and computer systems.
Yale New Haven Health: Providing comprehensive medical care and teaching hospital services.
5+ YOE2+ MgmtBSN required (MS preferred), CT RN licensure, 5+ years clinical experience including 2+ years supervisory/management; nursing leadership certification by 12/31/2028; budget, quality improvement, and computer system proficiency.
University Hospital: Public academic medical center providing acute and trauma care.
5+ YOE5+ MgmtBachelor's in business/finance/hospital administration, 5+ years supervisor/manager experience in patient accounts or hospital billing, knowledge of UB-04/CMS-1500, ICD-10/CPT/HCPCS coding, charity care and payer regulations, Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
2+ YOEBachelors degree or equivalent with 2+ years relevant experience, strong communication and organizational skills, intermediate Microsoft Office (Word, Access, Excel, Outlook), supervisory experience preferred.
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook
ConnectMed360NASDAQ: BTSG: Provides patient support and reimbursement services for specialty medications.
5+ YOERequires at least five years of pharmacy experience, strong communication and computer skills, attention to detail, confidentiality, and knowledge of benefits investigation, insurance, prior authorization, and patient assistance programs.