204 patient experience manager jobs at 69 companies in Lancaster, OH
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Senior Manager, Patient Experience
Columbus, Ohio, United States
$85k-$105k/yrHybridFull Time
Gifthealth: Digital pharmacy platform streamlining prescription fulfillment and patient support.
5+ YOE2+ MgmtBachelor's degree or equivalent;5+ years leading call center or patient experience operations with 2+ years managing managers;knowledge of patient experience metrics and HIPAA;strong people leadership and data-driven problem solving.
The Ohio State University: Public research university providing higher education and healthcare services.
5+ YOEHigh school diploma and five years of relevant experience required; bachelor's degree and patient transportation experience preferred. Must pass a background check; drug screen or physical may be required.
Aspen Dental: Operates a nationwide network of branded dental care practices.
Provide patient service, schedule and confirm appointments, verify insurance, collect payments, balance deposits, and perform front-office duties; high school diploma preferred; strong communication and time-management skills.
OhioHealth: A healthcare system providing medical services and promoting community wellness.
0.5+ YOERequires six months of experience. No degree or diploma required; must accurately manage patient meal orders, diets, nourishment delivery, communications, sanitation, stocking, and computer-based records.
Southeast Healthcare: Integrated mental health, primary care, and community support services.
AA/BA required; prior supervisory experience preferred; experience in medical office patient registration, scheduling, and customer service; strong computer, data entry, and HIPAA knowledge.
EMR, electronic health record, practice management system
Patient Access Representative - Patient Access Main Campus
Columbus, Ohio, United States
OnsiteFull Time
Nationwide Children's Hospital: Provides pediatric medical care and conducts advanced medical research.
1+ YOEHigh school diploma or equivalent required; associate's preferred. CPR certification as determined by manager. Strong computer, administrative, and customer service skills; one year healthcare experience preferred.
Salesforce Life Science Patient Service Delivery Lead
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years Salesforce delivery/functional experience, 5+ years leading teams, experience with patient services and life sciences, Bachelor’s or equivalent, Salesforce certifications and PMP preferred, Agile experience, willingness to travel.
Salesforce, Lightning, Einstein, Bolt, Agentforce, Microsoft Copilot, Salesforce Life Sciences Cloud (LSC), Health Cloud, Force.com, Scrum, SAFe
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
High school diploma or GED, basic computer and math skills, strong administrative, communication, organizational, customer service, and task-management abilities; healthcare or retail experience preferred.
Electronic Health Record (EHR), Patient Queue, Appointment Tool, Patient Kiosk, HIPAA
AndHealth: Virtual specialty care and pharmacy for chronic disease treatment.
Background in healthcare preferred; strong communication and relationship-building; experience with EHRs; ability to manage referrals, insurance verification, scheduling, and HIPAA-compliant documentation; bachelor\u0002s preferred.
OSU Physicians: Multi-specialty medical group managing outpatient physician practices.
1+ YOEHigh school diploma, 1 year customer service experience, strong communication and problem-solving skills, ability to manage priorities and handle confidential information; EMR experience preferred.
Case Manager (Patient Navigator) (Westerville, OH)
Westerville, Ohio, United States
OnsiteFull Time
Alsos Behavioral Health: Operates residential treatment programs for individuals with substance use disorders.
1+ YOEAssess and coordinate patient biopsychosocial needs, maintain records, complete documentation, liaise with community resources, and plan discharges; requires driver's license and 1+ year human services experience.
Nationwide Children's Hospital: Provides pediatric medical care and conducts clinical research.
2+ YOEAssociate's degree or equivalent, 2 years experience in scheduling/billing/registration/insurance authorization or customer service; healthcare experience preferred; strong communication and revenue cycle knowledge.
Paradigm Oral Health: Provides specialized oral surgery and periodontal healthcare services.
2+ YOEHigh school diploma, 2 years customer service experience required; medical/dental experience preferred. Must assist clinical team, manage scheduling, document care, maintain HIPAA confidentiality, and coordinate communications.
Heart of Ohio Family Health: Provides comprehensive primary care and community health services.
2+ YOERequires 2–3 years of customer service experience, preferably medical, strong communication and interpersonal skills, decision-making ability, and multitasking. College degree and EPIC or Dentrix experience preferred.
Heart of Ohio Family Health: Operates community health centers providing primary, dental, and behavioral care.
2+ YOERequires 2–3 years of customer service experience, preferably in healthcare; strong communication, interpersonal, decision-making, multitasking, and teamwork skills. College degree and EPIC or Dentrix experience preferred.
Patient Care Technician Preceptor - PCT CCHT Dialysis
Columbus, Ohio, United States
FieldFull Time
Fresenius Medical CareNew York Stock Exchange: FMS: Provides dialysis services and manufactures renal care medical devices
5+ YOEHigh school diploma or equivalent, valid PCT national or state certification, CPR certification, dialysis training, patient care experience, and ability to perform heavy lifting and prolonged standing.
ClearSky Health: Operates specialized inpatient and outpatient medical rehabilitation hospitals.
2+ YOEClinical license (PT, OT, SLP, or RN) required; 2 years recent acute care experience preferred; knowledge of clinical rehab care, data collection, FOM credentialing, and medical necessity review.
Patient Care Pharmacist - Rotating Mount Carmel Grove CityCarmel
Grove City, Ohio, United States
OnsiteFull Time
Trinity Health: National Catholic health system providing comprehensive clinical medical services.
Ohio-licensed pharmacist with pharmacy degree; PGY1 residency or ~3 years institutional pharmacy experience preferred; ability to coordinate dispensing, manage inventory, ensure regulatory compliance, and communicate with clinical teams.