569 patient experience manager jobs at 145 companies in Michigan
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Manager Patient Experience
Grand Rapids, Michigan, United States
HybridFull Time
Corewell Health: Healthcare system providing medical care and health insurance services.
5+ YOE3+ MgmtBachelor's in nursing, social work, or healthcare; 5 years relevant experience; 3 years supervisory experience; experience in quality improvement, budgeting and change management; master's and IHI/Open School certification preferred.
Mary Free Bed Rehabilitation Hospital: Provides specialized inpatient and outpatient medical rehabilitation services.
3+ YOEBachelor's degree in healthcare administration, business, or related field; 3–5 years of healthcare patient experience, customer service, or quality improvement experience; unrestricted driver's license and strong leadership, communication, analytical, and problem-solving skills.
Rhythm PharmaceuticalsNASDAQ: RYTM: Develops precision medicines for rare neuroendocrine and obesity diseases.
6+ YOEBachelor's degree (clinical background),6+ years related experience supporting patients in rare disease,knowledge of US reimbursement,prior launch experience preferred,ability to travel up to 50% and strong communication skills.
Munson Healthcare: Operates a network of community hospitals and medical centers.
3+ YOEMSW/LMSW (Michigan) or RN required; minimum 3 years recent hospital patient care experience; knowledge of utilization management, InterQual, discharge planning, and care coordination.
PATIENT SERVICES MANAGER, FOOD AND NUTRITION - TRAVELING ROLE
Dearborn or Detroit or Washington or Maryland or Florida
$74k-$78k/yrFieldFull Time
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
7+ YOE7+ Mgmt7+ years patient service leadership; B.S. in Nutrition or Hospitality Management preferred; Dietary Manager Certification required if no degree; national travel required; advanced Microsoft Office and OMS skills; experience with patient satisfaction tools and financial controls.
Microsoft Office, OMS, MyDining, Press Ganey, PRC, Qualtrics
Ivy Rehab: Provides outpatient physical, occupational, speech, and ABA therapy services.
Administrative experience in healthcare preferred, proficiency with Microsoft Excel/Word/Outlook, strong time-management, multitasking, and patient service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook
MyMichigan Health: Providing medical, hospital, and patient care services in Michigan.
8+ YOEMinimum 8 years work experience (5 in healthcare) with leadership; Bachelor's degree required; coding credentials preferred (CPC or CCS-P); TB testing and annual OSHA training; competency with PC software and Microsoft Windows.
Heart to Heart Hospice: Provides compassionate hospice and palliative care for terminal illnesses.
2+ YOEActive state RN license, valid driver’s license and reliable transportation, 2 years hospice or home health RN experience, strong clinical, organizational, supervisory, and communication skills.
McLaren Health Care: Integrated health care system operating hospitals and medical services.
Active Michigan RN license, BSN or BS (or Associate with experience and roadmap to complete BSN), BLS, demonstrated management experience, budgeting, staffing, quality and accreditation oversight.
RadX Inc.: Operator of multi-state diagnostic imaging and radiology centers.
2+ YOERequires 2+ years of medical office or radiology experience, medical terminology knowledge, strong communication, organizational, problem-solving, time management, and patient care skills.
MyMichigan Health: Operates hospitals and clinics providing diverse medical healthcare services.
1+ YOECoordinate and monitor pre-authorizations for diagnostic tests and surgeries, verify CPT codes, use EMR, provide patient and provider support, and manage appeals.
Electronic Medical Record (EMR), Microsoft Word, Microsoft Excel, Microsoft Windows
Team Rehabilitation: Provides outpatient physical, occupational, and speech therapy services.
Greet patients, verify appointments, manage scheduling, assist with insurance and authorizations, maintain electronic medical/billing records, collect copayments; high school diploma; no prior experience required.
Bronson Healthcare Group: Providing comprehensive healthcare and hospital services in southwest Michigan.
High school diploma/GED, prior customer service experience, basic typing (45 WPM) and ten-key, Windows computer skills, knowledge of billing/coding preferred, ability to multi-task and manage patient interactions.
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
2+ YOEHigh school/GED, 2+ years insurance verification or billing experience; strong interpersonal, analytical, confidentiality skills; ability to calculate/collect patient out-of-pocket fees, manage receipts/deposits, notarize documents, and use MS Word and Excel.
Tenet HealthcareNYSE: THC: Operates a network of hospitals and ambulatory care centers.
4+ YOESupervisory role supporting patient access/registration with 4+ years healthcare experience, mentoring staff, knowledge of healthcare information systems and revenue cycle management; able to communicate clearly and obtain required vaccinations/screenings.
Aspen Dental: Operates a nationwide network of branded dental care practices.
High school diploma or equivalent, strong communication and interpersonal skills, ethical mindset, time management, organization, attention to detail, and age 18 or older.
OptiMed Health Partners: Specialty pharmacy and infusion services for complex patient care.
3+ YOE3+ years healthcare case management or related experience; coordinate infusion site-of-care, negotiate provider contracts, review reimbursement terms, maintain case documentation, and collaborate with clinical and payer stakeholders.
Trinity Health: National Catholic health system providing comprehensive clinical medical services.
3+ YOEHigh school/GED and minimum 3 years patient access/registration experience; ability to obtain HFMA CRCR or NAHAM CHAA within one year; competency in patient access, pre-service, registration; leadership experience preferred.