SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvement within a complex healthcare environment.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires high school diploma/GED or equivalent, 3–4 years in service-oriented operations, 2–3 years of customer service training, coaching skills, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Manager of Patient Experience Marketing, Immunology
Horsham, Pennsylvania, United States
OnsiteFull Time
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOEBachelor's degree, 5+ years of healthcare business experience, including 3+ years in marketing or customer service; experience in strategy, customer experience, matrixed organizations, or change management required.
Manager of Patient Experience Marketing, Immunology
Horsham, Pennsylvania, United States
OnsiteFull Time
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEBachelor's degree and 5+ years of healthcare business experience required, including 3+ years in marketing or customer service; requires communication, collaboration, strategy, and change management experience.
Metz Culinary Management: Provides on-site dining and facility management for institutional clients.
Leads server team and oversees patient in-room dining and experience; patient services or restaurant manager experience required; strong verbal/written communication and Microsoft Office skills; bachelor’s degree preferred.
Customer Service and Patient Experience Professional
Madison or Nashville or New York City
OnsiteFull Time
CareRite Centers: Operates skilled nursing and rehabilitation centers for elderly patients.
Entry-level healthcare role for professionals interested in healthcare management, customer service, employee operations, leadership, and employee engagement.
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
New York or San Francisco or Seattle or United States
$265k-$332k/yrRemoteFull Time
Headway: A building a platform to make mental healthcare accessible by enabling providers to accept insurance and run their practice.
8+ YOE8+ years PM experience with 2+ years shipping AI/ML products; experience writing evals and building LLM-powered flows; technical fluency with model selection, RAG, fine-tuning; experience shipping with ML engineers in regulated/HIPAA environments preferred.
RegeneronNasdaq: REGN: Discovers and manufactures medicines for serious diseases.
8+ YOEBachelor's degree required, 8+ years industry or patient advocacy experience, strong stakeholder and project management skills, experience with clinical development/market access/compliance, and ability to build high-trust partnerships.
RWJBarnabas Health: Provides comprehensive academic healthcare services and medical research.
7+ YOE5+ MgmtHigh school diploma required (college preferred). Minimum 7 years patient access experience, 5 years leadership. Knowledge of registration, insurance verification, authorizations, billing regulations, medical terminology, and computer systems.
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
2+ YOEMinimum 2 years patient food service experience, management experience preferred; bachelor's degree or equivalent experience; knowledge of safety, sanitation, financial and operational controls.
University Hospital: Public academic medical center providing acute and trauma care.
5+ YOE5+ MgmtBachelor's in business/finance/hospital administration, 5+ years supervisor/manager experience in patient accounts or hospital billing, knowledge of UB-04/CMS-1500, ICD-10/CPT/HCPCS coding, charity care and payer regulations, Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
St. Luke's University Health Network: Operates hospitals and provides clinical healthcare and medical education.
Current RN license (PA or NJ), BLS required, clinical experience (supervisory experience preferred), and ability to manage operations, staff competency, quality and patient communication.
Aquestive TherapeuticsNASDAQ: AQST: Develops innovative oral film pharmaceutical delivery technologies.
10+ YOEBachelor's degree required; 10+ years in pharmaceutical patient access and services; proven launch experience; vendor management, analytics, and regulatory knowledge; willingness to travel ~15-20%.
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
2+ YOEBachelors degree or equivalent with 2+ years relevant experience, strong communication and organizational skills, intermediate Microsoft Office (Word, Access, Excel, Outlook), supervisory experience preferred.
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook